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Verizon

2.2 (49 reviews)
Special Hours 10:00 am - 5:00 pm
Updated a few days ago

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Review Highlights - Verizon

Went there to have my old IPhone 5 transferred to my grandson.

Mentioned in 5 reviews

Read more highlights

Best Buy - Exterior

Best Buy

(592 reviews)

$$

Customer service just on point at this location, we were greeted upon entering and another employee…read moregreeted us and helped us from start to finish with any questions! They have a variety of products and the selection is superb. Danny was amazing he was very knowledgeable and knew exactly what my son needed for his gaming experience. The value we got plus the protection plan has this mama at ease. He was very happy that all his questions were answered. This mama is happy that I made a purchase that will fit my son's needs! Thank you Danny for making our selection easy!

I guess at this location, sarcasm comes free with every purchase…read more We've spent thousands at Best Buy over the years and usually have great experiences, just apparently not at the Rancho location. We came in needing a small replacement part that was missing from a sound bar we purchased as part of a $1,500 order. They didn't have it in stock, so we had to order it, annoying, but not the end of the world. What was frustrating was the attitude from the salesperson helping us. First, he pushed the more expensive option available, then seemed personally offended when we noticed there was a cheaper one on sale. Considering we were replacing a missing part from a brand-new purchase, you'd think there'd be at least a little understanding. The sarcasm kept going every time my husband asked a question, to the point where I had to walk away before I matched the energy. Honestly, if helping customers order a small part ruins your whole day, maybe it's time for a break and a Snickers bar. Customer service probably isn't the best fit if doing your job feels like such an inconvenience. So if you need a TV or any type of major electronics, I would say skip the Rancho Cucamonga store. There too many other Best Buy locations to have to deal with lousy Customer Service.

Verizon - mobilephones - Updated May 2026

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