I damaged my iPhone right before a trip out of town. The screen was broken and the OLED panel was…read moredamaged. It would be days before an Apple appointment opened, however the folks here were able to get my phone fixed on the spot in 40 minutes! Pricing was simple and affordable and the new screen looks great. Highly recommend if you need affordable, fast, and convenient phone or other electronic service!!

I recently sent in my Switch that had a badly damaged USB connector to be fixed. The owner charged…read morea minor fee to inspect the damage and repair the USB port if possible. He spent nearly 5 hours on it, repairing the motherboard thst was actually the cause of the damage (the copper pads were ripped). Unfortunately the board was beyond repair but he did his best and I appreciate the time he spent trying to help me save the data on the system. They are friendly, affordable and fast at what they do and highly skilled (Micro needling new pads is not easy).

THEY ARE A LICENSED DEALER, THEY ONLY SELL. Go to south hill AT&T for any needs. Went in over two…read moremonths ago to open my first phone plan. Was told that my payments from my parents account - for my current phone and watch would transfer over to my new phone plan with my new phone number. Two months later, I am still trying to get payments sorted as I had to transfer phone lines for my watch and phone to take over the payments all while being charged for additional phone lines. Will not be back.

Very deceitful sales people!! Beware!! They mislead us on our current plan telling us it was…read moreoutdated and we would save money to go with a new plan. Wrong! Now we are paying 100$ more a month beyond the double fees for the first monthe for "switching plans"( which we were never told about!!And were told by Customer Service theres no way to return to our old plan since we had been grand fathered in! Im reporting to the FCC and FTC and the State Attorneys office!

I want to compliment the young man (Deric) who helped me at the Verizon store on 214th and 410 in…read moreBonney Lake. I went there Saturday, the 26th of Sept. when so many had a power outage. I was trying to charge my phone using the USB charger in my car. He explained why that was so slow and before he offered any product, he looked at my phone. He removed a lot of spam from my phone, advised me about certain apps that were harmful and even helped me get a lower monthly bill on my account. I am in my late 70's and he didn't try to saddle me with a new phone or charger. He helped me charge my phone and offered suggestions for a better option when I was ready. I appreciate his kindness and knowledge and will certainly look for him when I return ready for a new phone.

I received a canned answer about emailing Victra. Let me be clear. I had no problem with the store…read moreor the associate helping me. He was being honest and I like that. My issue is with Verizon. I have even called Verizon and they are unable to help. The best plan they had to offer was only about $10 -$20 off what I'm already paying for.which may not be bad for some people, but it's just too expensive for me.

Xavier was fantastic in every way. We couldn't resolve the issue we came in for (because it was a…read moreholiday and we were already in Hail Mary mode), but he gave us great info to save a bunch of money anyway. Will 100% return.

Deric was great! Had a weird issue pop up on my phone and he worked diligently until it was…read moreresolved. Great customer service. Much appreciated. Definitely recommend

Wow, what customer service! I'm a realtor so my phone is crucial to my business. One day, my…read moreiphone would not start up. I was panicked thinking that I would have to go spend half a day at the Apple Store in Tacoma. My mom had used Gadget Fix in the past and I decided to try them. Amazingly they were able to diagnose and fix my phone right away. They didn't even charge me as they were able to do it quickly! I would highly recommend that you give this store a try. They work on all phones and can replace cracked screens too.

I replaced my iPhone screen myself then it cannot boot. I asked Zach for a quote and he told me it…read moreis mostly likely to be one of the flex cables for the prox/front camera is not connected or is broken. He also told me they offer free diagnosis and no appointment needed. I fixed my iPhone according to the hint from him. Saved a trip and $$$ :)

Ariana lied on the phone about the deals they were running. I drove all the way from Auburn only to…read moreget there & have her back pedaling. No apology offered. Just Shameful lying. I do not recommend this store of liars.

As an update, after settling and closing my account, I received a $30 bill from t-mobile, not sure…read morewhat it was for but I paid it. The next month I received notification that I was owed $30. I called and was told they would review the credit and I should receive a credit to my card, I never received it. I again received an invoice for the credit this month, I called again and was told they were unable to open my account since it had been cancelled and I needed my old pin. Since I have no idea what it was, I'm being forced to go to the t-mobile store, wait for another hour for someone to speak to, show my ID and call them back for the credit. I can't explain how frustrating it is to deal with this company. If they were the only mobile company in existence, I would resort to two tin cans and a string rather than dealing with them.

This place pretty much rocked my socks off. My bf found the place while we were driving on…read moreRainier--ridin' dirty like we always do. He said I should check them out just based on the Yelp reviews. Fortunately/unfortunately, my iPhone's microphone had stopped working just the day before, meaning that I could hear people talking but they couldn't hear me, so I had a chance to give Tech Lab a try. The building is very Columbia City-ish with plenty of parking. Inside, there were large screens posting info about their vast services (don't judge them about the extra "L" in the word "follow"--they're going to fix it. It's not nearly as noticeable as when a Chinese menu has the word "shrimps" on it.) I was greeted by Charles, who looked very smart--and not just because he was wearing glasses. I told him about my dilemma--my new Hans Solo in carbonite case didn't protect my phone from a fall and phone back itself cracked. I attribute it to the fact that Hans was in carbonite. If his hands and legs were free, I'm sure Hans would have been able to shoulder-roll onto the floor. After some entertaining banter, I left Hans in good hands with Charles. I was given an initial quote and an ETA. He even called me partway through to tell me that he tested my phone parts in other phones and other parts into my phone to see if he could isolate the issue. Awesome. I was just thinking he would see the part was broken and replace it--but he went above and beyond at no initial cost. When he called later, he sounded apologetically grim: My motherboard was damaged. The motherboardin' motherboard. A death sentence to something replaceable like an iPhone. Apple had told me that my phone could be upgraded for $150 (but I'm waiting for the Fiiiiiiiiiive!) so I'm going to wait until I can't tolerate not talking on the phone. This may be a good time for me to work on my ESP skills anyways. Even more amazing, my final bill was less than HALF the original quote that I was given. And it wasn't the lower bill that blew me away, it was the goodwill behind it. I felt the love *fist pump* So in conclusion, this is the place to be. So clear out the [*ahem*] questionable content on your devices and bring 'em on down. Don't forget to "like" them on Facebook so you can get $5 off of your first service with them. I am using my ESP to send you one final thought right now... If you heard me say, "I like giraffes" then my ESP must be working.

Great place! I broke the face of my iPhone, and was afraid I'd have to go buy a new one. In my…read moresearch on craigslist, I came across Tech Lab's ad. Looked them up here on yelp, read the reviews, and called them to make sure they seemed normal. I dropped off my iPhone, picked it up a couple of hours later, and it was perfect! They charged a great rate, good service, and they even called me up a couple of weeks later to make sure I was still happy with the job they'd done. I have nothing but good things to say.