Are pawn shops okay? I mean they should have lowballed you pretty much, but I guess that's…read moreeverywhere you go. I took a 10k bracelet in there and the guy told me it was fake gold, but I took it to the custom jewelers and had it appraised and they offered me $680 for it, cuz it tells you if they know.

Went in to sell 1.5 sets of diamond earrings previously bought from Kay Jewelers ( lost one of…read morethem), they took them behind a wall where we could barely see them. After a few minutes they returned and offered $90 total because they said they won't take any silver jewelry , but the singular earring was white gold so they would take that one. We declined and left, once we got back in the car, we noticed the white gold earring was gone. We came back and asked for it back, when an older lady's face turned red and started accusing us of trying to pull something and kicked us out of the store. We called the cops and they couldn't do anything about it since we left the parking lot. Never go here, they will steal any of your EXPENSIVE jewelry.

Susan was very professional and helped me unload some gold and the price was right. They are very…read moregood and k own their business well. Great experience from start to finish. Have returned a second time and $$$$ made my day!

Initially there was a mishap here at elite pawn and I purchased a necklace that turned out to be…read moreless carrots than what the purchase price indicated, and in a knee jerk reaction I posted a bad review on this company and it sat here on Yelp for 3 years, and I have to be brutally honest about the fact that I feel guilty for that review because I honestly did not give them the opportunity to make things right with me before I wrote that review and I could have in hindsight brought it back to them and they would have gave me every penny back that I lost it's obvious that they purchased the necklace that was tested using the old acid test method which had its deficiencies, they now use a element analyzer that they invested at least $20,000 in and it allows them to analyze gold and each of its elements in the gold that give it its carrot designation and for that reason and several others they are Now experts at analyzing gold when it comes off the streets , better than they ever were before ,they have made their entire process much more efficient and accurate and if I'm honest with myself and the community I have to admit that after reading the return policy at elite pawn, and to be fair, they have a better return policy than any other pawn shop I've ever seen but yet and still I was concerned that if I was honest with them about the fact that I had that the chain tested and it wasn't the carrot designation that I purchased the chain at, I was worried that elite pawn would not give me my money back, and the reality of the situation is irrespective of that I should have gave them the opportunity to make things right before I wrote a review and for that reason alone I am publicly eating crow at this moment and I am feeling very guilty in this moment because 3 years later I reached out to Moe and tried to express my standing on the situation and Moe and the rest of elite pawns ownership had no contractual duty to refund me anything in that moment however ,they did, and it shocked me because I'm not used to seeing businesses that are obviously trying to survive in a rough economy out here like everybody else, still go the extra mile like that for a guy that in reality didn't deserve it because I left a review on Yelp for 3 years that I should have not written , until I gave them and honest and fair opportunity to make things right .....I just assumed that they wouldn't make things right because I'm jaded like everybody else out here and I've been done bad by so many companies that I just didn't think that one would actually do me right and it was for that predisposed bias from past experiences that I didn't give them a chance and you know what that's on me because they did make things right with me and they paid me every penny I lost and so for that reason alone I am publicly saying I believe this company is solid company they employ people in the neighborhood that desperately need jobs with living wages they bring commerce and economy and funds into a community that is struggling and they're just generally good people I mean when I went in there last night to pick up the remaining $1,200 that I lost on the purchase of a chain I fully expected the staff members and the owner and everybody to be mad at me and and not treat me with much hospitableness however even that predisposed expectation was erroneous because they were nice to me even when I didn't deserve it and so they're very courteous they're very professional and stand up guys they're always happy in there and they're always nice and I honestly feel ashamed for writing a bad review on this company I would advise anybody that needs gold or would like a pair of Jordans , want a loan , or for any reason ,, to go to elite pawn shop,, these are good people, these people are solid, and I was out of pocket for writing anything bad about them ...the ownership in the management in this company are excellent and I wish I would have never wrote anything bad about them and I intend to do business with them in the future they were gracious enough to allow me to come back in there and still do business with them and I intend to I would recommend anybody that needs anything that they provide to go in there and get it because these people bring jobs and money into our communities I am sorry I wrote anything bad about them,. I say this sincerely and with 100% transparency

I read a review about the people who work here not being very friendly? Im sorry that's your…read moreperception because your perception IS your reality. I thought they were friendly enough but also watchful of people's coming and going and that's GOOD because they are buying and selling GUNS to the public, not Latte's You're also witnessing an older generation dealing with Xs and Zs, millennials, whatever.... I liked their dry sense of humor, honest prices, and they seem knowledgeable about their products. What helps me is leaving my pre-perceived perception at the door, and then I ask myself what my mood was like that day especially before writing a review! Easy Five stars for Cascade.

I'm a black man, I recently went in there to check out their inventory…read more All of the employees at the register saw me walk in and refused to welcome me so I decided to say "hello, how are you all doing ?" No one responded just stared at me with a look of disgust. It's very sad and disrespectful needs to be put out of business.

Great shop with lots of selection! Great service with very fair prices whether you are buying or…read moreselling.

When you do research and have a good idea what you have and take it down. It would be nice to get…read morean explanation of what they are offering you. Maybe explain the current rates and what % you are offering. Not make sharp comments and try to make you feel dumb because you don't know there terminology. Jewelry I wouldn't bother. He literally took a 3-5k ring through it on the scale and said 200-250. Without looking at it closely. Not the first time from what I read. Gave me some spiel about how jewelry is not a good investment., saying you don't resell the rings, but you got cases of rings for reselling. I didn't even get into the real stuff I wanted to sell cause I had a bad taste in my mouth. Left with a little bit of cash and a few less items. Ps after they read the review they decided to text me to come get my stuff and bring the cash back if I'm so unhappy. This was my honest experience with them. So who texts customers after they leave? Really Who does that?

Terrible service. I brought a tv 65 in Samsung great quality. They offered $100 tv cost over $700…read morejust disrespectful offer. Told me a 5 and a half year old tv was too old. Better off with offer up then here

They ladies was trying to get me to reset my laptop just to try to give me 70$ but my laptop is…read moreworth like 2 bands ' said is it your I said yeah she said unlock it I did so & that's when she said ok now reset it I said no I'm not doing that if you not gonna give me a good price or tell me how much you giving me ' that how that happened .ps my color is black they need better people than that at the front desk

Cash America at Federalway location is really nice. Talk about integrity! They gave you fair value…read moreto your product. They have nice items for sale at great prices. I was in there just two days ago. They are having March madness sale. I bought my PS5 for a killer deal. Mohammad, their shop manager, is down to earth. Nice fellow. Treat everyone with respect. Go see him.

Was looking to sell my Gold on a busy Saturday…read more Nicer than your typical Pawn. Shopping around their prices were no cheaper than you'd find on eBay (as expected) but with the convenience of being able to buy same day and inspect your item first. Everything was clearly marked which was nice too and they were advertising an upcoming sale. I was pleased a staff member actually asked me on the floor if they could help me find something. Robert, the sales staff was friendly and provided good service. While he was a bit unsure about pricing the gold the manager came out. I know she was probably busy but seemed rather brusque. Inside they advertise free jewelry cleaning while you wait, but when I asked the manager refused and thrust a jar of cleaning solution at me and told me to do it myself! Some service! Their offer on my gold was also the lowest I got at only $150 for gold I sold across the street at Pawn Pros for $200 twenty minutes later. $50 is a big difference. Definitely shop your gold around and haggle.

Always find what I need. The workers are very helpful. The stuff you can find here is awesome…read more Don't pawn because I'm gonna buy it

Well I think I have been in these pawn shops for the last time. I buy. I never sell to them…read more You guys sell used stuff. When someone come in and makes you a reasonable offer on it and is turned down over and over again. They stop coming back. I am at that point. You have lost my Business If I could give a lower review I would

BEWARE::::::DON'T GO THERE!! RUDE!!!! IfI could give a zero…read morestar rating I would. My wife went in to make a payment .The owner was rude disrespectful and condescending. And after reading all these other reviews on how people was treated Its no wonder this place has all these reviews about the rude and abusive treatment they have received.It seems like all the good ones are self generated ? They all have pictures of the pawn shop in there review? Just saying

I had a financial crisis and took some of my families jewelry to this pawn shop.. I had bought…read morethings ( jewelry) in pawn shops in Alaska( that is a whole nother story) but had never pawned anything so basically i didn't know what I was doing.. The lady-was extremely nice And eventually gave me everything I neeedef.. What i did not know at the time was that she-wrote it up allnup on one ticket, meaning i could pay off each peice i had to pay the full amount toget anything. The owner, another very nice elegant woman told me that when I tried to go pick something up so it's sat there forever till I got Karen to pick it up my sister anyway that was it and then I got it back and everything was fine. They were very nice to me. That was it.

Frank the owner and his family that work there have always taken care of me. I am a customer for…read morelife. Thank you for helping me through tough times!

Wonderful owner and staff. Very informative and helpful. Frank took extra time to help our 6 year…read moreold find d their very first digital camera. We also got a screaming deal on quality jewelry. Thank you Kent Jewelry and Loan! We will be back if we need anything.