I usually have nothing but great experiences here but today They tried to scam me into a 3 year…read morecontract , make sure you READ before you swipe that card! They almost let me pay without warning me about it and I only found it because I thoroughly read the terms!

Very deceitful sales people!! Beware!! They mislead us on our current plan telling us it was…read moreoutdated and we would save money to go with a new plan. Wrong! Now we are paying 100$ more a month beyond the double fees for the first monthe for "switching plans"( which we were never told about!!And were told by Customer Service theres no way to return to our old plan since we had been grand fathered in! Im reporting to the FCC and FTC and the State Attorneys office!

Worst service I've had in many years. They replaced a screen on my phone but in less than a month…read morethe new screen started flickering and eventually died. I called this place and was told another screen was available. When I came, they said the screen they had was reserved for something else, blamed "a new guy" and told me to wait 3-5 days for the screen to arrive. A week later they told me the screen was in transit and to wait more. Another week later, they still don't have it and don't give any ETA. Their staff has been very condescending and rude. I don't usually write bad reviews, but this place is as bad as it gets.

Eeeek. I didn't check the reviews for this spot before bringing my son's Nintendo Switch Lite in,…read moreso I'm glad I didn't has as bad of an experience as others in the past. :( My six year old dropped his Switch Lite from playing with it in an area he shouldn't have been. Parents, I know y'all feel me. We've all been there. He cracked the LCD screen on the inside and it was all sorts of glitched and nearly impossible to play, and of course, our warranty didn't cover a drop situation. uBreakiFix is really the only place in the area I knew of that did repairs like this so I gave them a call and they were incredibly helpful over the phone. I set up an appointment online, brought the device in for a consult, and they let me know they'd order the part and it would be ready in about 4-5 days. Perfect! The 4th day hit and I gave them a call and they said they anticipated the part being in that day and then it would be a couple of hours to fix. Great. The 5th day rolled around with no call so I called again, and they said the part just arrived but it would "be a little while because it was a delicate fix and they didn't want to rush it." Another day passed... and another day... And finally around 4pm on the following day they let me know it was ready. They would be closed the following day after that so we had to wait another couple of days to pick it up. They also let me know on the phone that some sort of screw "basically disintegrated" during repair and that is was a "common problem" but it left a little gap on the side of my son's Switch. It doesn't affect the way the device works, but I just think if that's so common of a problem, why don't they have replacement screws to make up for that issue? Overall, my son's Switch is working perfectly now with a beautiful screen so he is happy and thankfully, not asking me every single day if it is done yet. Additionally, all of the employees we encountered over the phone or in person were really pleasant to deal with - I just think the communication should be a little bit more thorough if there are days on days of delays.

Xavier was fantastic in every way. We couldn't resolve the issue we came in for (because it was a…read moreholiday and we were already in Hail Mary mode), but he gave us great info to save a bunch of money anyway. Will 100% return.

Deric was great! Had a weird issue pop up on my phone and he worked diligently until it was…read moreresolved. Great customer service. Much appreciated. Definitely recommend

My wife and I live on a farm, so our phones are always taking a beating. About twice a year one of…read moreour devices needs a repair and I always trust JCD to do it quickly and professionally. I've also sent damaged phones and had them discourage me from spending money for the repair due to age of the device or severity of damage. That gives me a good feeling about the integrity of their company.

The back of my iPhone 14 Pro cracked really bad the second time and I came here to fix it. They're…read morereally professional and kind. They explained the procedures and also called beforehand for confirmation of other work when they discovered other areas were broken too. In addition, they followed up the next day to make sure my phone didn't have any issues. All in all, this place is a gem for getting your phone fix! I also highly recommend them over IGSM in Bellevue. IGSM was the place I went to the first time it cracked and it took longer to fix and they're also less professional + more expensive.

I work in phone repair. I have had multiple clients come from this place with problems after having…read moretheir phones repaired here. Something is very strange about this place and I have a hard time trusting them. No paperwork to confirm what is/isn't working before the repair, so if they damage your phone there is no guarantee that they will fix it. No paperwork with any information about a warranty. Very suspicious that they don't provide any documentation of the phones functionality before/after repairs and no documentation concerning a warranty. Very concerning business practice when you're working with expensive and highly personal devices.

I didn't use their services because they were unable to show up to their store to open. I arrived…read moreat 10am (when it says online they open) and after half hour of waiting I borrowed someones phone to call and they person said they would open at 11am. After waiting until 11:30 still no one showed up. Finally he picked up his phone after calling about 5 separate times (borrowing a phone every time to call). He told me he was just leaving and he would get in by 12pm. There is another kiosk right down the mall I didn't know about until I passed them. They fixed my phone in 15 minutes. Please do yourself a favor and find another business that respects your time.

Reached out via their messaging system and received a quick and detailed response…read more He was flexible with my availability and fixed my charging port faster than I was expecting and a fair pricing. Will be returning for any future repairs. Thank you Luis

My husband had met Luis through some business event, so when my Apple laptop screen unfortunately…read morebroke (note to self, always check your laptop for pens before you close the lid), he recommended I go to Evolv Device Repair. I requested an appt online and Luis was very communicative it getting back to me. He always was communicative while he had my laptop while it was being repaired. Luckily he was able to do everything same day, so we did somethings in Tacoma to stay occupied while we waited. I felt like the price was decent for what needed to be repaired, plus it was way cheaper than purchasing a new repair. I would recommend this business if you need a friendly computer repair person!

I've been coming to iFix and Repair inside the Lakewood Walmart Supercenter for a while now, and…read morethey've never let me down. I've brought in different devices over time--phones with cracked screens, charging issues, and random problems I thought were done for--and every time they've fixed it fast and professionally. The staff is always friendly, straight-up, and honest about pricing, which I really appreciate. No pressure, no upselling--just solid work and clear communication. Most repairs are done way quicker than I expect, and it's super convenient being able to shop at Walmart while they handle the repair. If you're in Lakewood and need phone or device repairs, this place is legit. Reliable, affordable, and consistent--there's a reason I keep coming back.

This guy damaged my phone while replacing it with the worlds cheapest screen. literally got scammed…read morefor nearly $300 for a screen replacement and while replacing it he damaged the ambient light sensor. When I got my phone back it was extremely laggy, dark screen and low quality display. It cracked literally 1 week after replacement, I went to a different spot in Tacoma and they informed me about the type of screen he replaced it with (literally a Temu screen) and the damage he did inside the phone that had to be repaired with original parts. This guy sucks to say the least. He talks a big game, and then clearly doesn't know what hes doing. Hes using extremely cheap screens and selling them as "premium aftermarket". Dudes a Scammer in the middle of a Walmart.

I took my laptop to Olympia Computer, it would not power on. They were friendly and informative…read morewhen I called about the process and when I dropped it off. Turned out my motherboard had a short and it wasn't worth fixing but the process was easy, they were friendly and informative and it was worth the $50 diagnostic fee to find out. I would definitely go back if I have computer issues in the future.

Easy. Dropped it off. Got my estimate. I gave the ok. And was what they had said from the…read morebeginning. Nice people and easy to deal with.

Very happy with the service here. Replaced an old battery and cleaned charging port on iPhone…read more Phone is working perfectly and I'll definitely be back if in need anything else!

Highly recommend chill guy did a an excellent job screen looks brand new and excellent customer…read moreservice