I'm a former customer of US cellular for 14 years…read more Definitely don't go with US cellular, if you're like me, you dread poor customer service experiences and rude associates. Bad service and poor treatment makes you feel unimportant, disregarded and powerless in the face of an uncaring, emotionless corporate empire. US cellular is like a poster boy for this treatment, they will do you dirty at every turn and will provide a truly spotty and irregular service map while doing so. US cellular will no doubt be bought out or go out of business eventually, but in the meantime, just stay away, seriously. I spoke to "Lisa" from customer service today and she was argumentative, unhelpful, and dismissive. She made me feel like I was the issue when in reality it was entirely US cellular's problem. Overall, I switched networks and I'm very happy I did so. I'll NEVER switch back to US cellular. Even on the way out they make things inconvenient and painful, refusing to take payment any way but via paper check - but they don't say where to send it. Hilarious .

Bad service. Calls drop all the time; frustrating making any calls in the area. At times, people…read morecan't hear me; or they hear themselves talking back at them. Getting a different server.

Visited here on 2 recent occasions. The first time was helped get set up with internet by Michael…read more He was great! Good sense of humor and very helpful. The second time, went back to get signed up for the one year free mobile service that was offered with my new Internet. This time I worked with Jayson. Also a really good experience. He went above and beyond to get my carrier switched over(AT&T was slow to release the line) all while efficiently taking care of other customers. I highly recommend having your Spectrum needs taken care of at this location.

The wait is ridiculous. Trying to exchange bad modem. No one from help desk told us to…read morepre-register before going to store. 2 hour wait. 2 employees. One working 2 customers at once while the other just disappeared after helping only 2 customers since we've been here... they don't even categorize those who are here to drop equipment off or exchange versus new 5 line phone customer.

n the neighborhood and remembered that I needed to pick up a couple of items, specifically some…read moresmart switches for my home automation system. I didn't have much hope that they would have exactly what I was looking for, but I figured it was worth taking a chance. The risk was just a little wasted time. It took a bit of searching, but I eventually found the item. It turned out to be the very last one they had in stock, so I grabbed it. When I got to the cashier, I remembered that they price match online retailers. They checked and found that Amazon had it for a little less, and they refunded me the difference. Enough to buy a Starbucks. I didn't get everything that I needed, but the visit was still helpful.

I don't know if it's just this location, but Best Buy is a former shadow of itself. There is very…read morelittle product in any of the departments. And even if you were trying to listen to speakers that you would like to purchase, there was no way to do so. There is also no sales people on the floor to assist. If you found one in one department, he could not leave and just pointed you over to that department that you wanted help in. We waited 20 minutes for someone to help us and no one came. I would never go to this location again. There are so few options left for high-end stereophonic home theater equipment these days. Best Buy Surely is not one of them.

This place has the best service ever. So friendly and willing to help. Prices are good, and quality…read moreof items us great. They also have a great selection of phones, the phones are also very discounted. Come here, you will not be disappointed!

Went to add a line to our plan. Saw Ryan... Could not have been less helpful. Had animal hair all…read moreover sweatshirt, greasy hair, dandruff, and seemed to have just woken up. Helping a customer figure out anything was clearly overtaxing and boring at the same time. Didn't know how to add someone to the account and not knowledgeable at all. I was asking for details on our plan and told, with an incredibly condescending tone, since you're on the BASE plan with no hotspot ATT can throttle your 5G at any time" and I stopped and said hold on we don't have any hotspot... Then Ryan looked closer into it and said oh I guess 5 GB. That's a pretty significant difference. There were two other questions that came up like this with not being able to get a straight answer, while I was clearly annoying Ryan by even asking for any detail. I realized just cut your losses this place is a waste. If you were looking for somebody to give you answers that are actually accurate about your information. I would 1,000,000% not come to the store.

Second time I went to the store and they were closed ahead their published hours this place is a…read morereal disappointment!

I recently to my Apple computer to Meatheads to fix an issue I had. He took my computer…read moreimmediately and within 20 minutes I was out the door. It also only cost me $25. I highly recommend Meatheads with any of your computer issues.

This company also operates a dry cleaning busines. I took my suede and fur coat to them 4 months…read moreago for cleaning. they told me it was being sent to Illinois for service and would take several weeks to be finished. I have been to their store every month and was told it's not back yet, now I'm told an employee gave it back to me. Either they lost my coat or someone stole it. I also have a friend whose computer was lost. He did finally get it back but these morons cannot be trusted with anything. I am now out $395.00.

Jonn is a complete liar. I walked into TMobile asking for information on plans after being with…read moreVerizon for 9 years. I told Jonn I needed one line with the most simple plan. He told me that would be $74 a month, so the current promotion of 4 lines for $100 a month would be a better option for my family. He told me I'd get an iPhone 15 for free for my main line and any phone for the other 3 lines for 50% off. Also, he said it included Netflix, a $17 value. After I signed I had an issue adding the 3 phones with 50% off and it was not giving me Netflix for free. So I went back 3 times trying to get help adding these phones at a discount. Jonn said there must be an issue with their app and told me to call customer service. I dealt with customer service twice, where the same lady said Jonn had completely lied to me about a fake promotion and that promotion never existed. She said she would review what he said to me with what is actually offered and they would get back to me. She never called back. I called customer service again today and was told there was no promotion ever offered and essentially I was lied to for him to sell 4 lines. I have literally WASTED 10 hours of my time with customer service and 5 trips to this location (an hour round trip) to only find out I have been lied to by a total scammer!!!! STAY FAR AWAY FROM THIS LOCATION AND THIS COMPANY!!!!!!

I came in to upgrade my sons phone and was given false information in order to get me to get a more…read moreexpensive phone. I was told if we traded our phone in we would get the IPhone 13 free. It sounded to good to be true so I asked multiple times if this was correct every time I was assured it was. Only to find out that isn't the case at all. We never would have gotten that phone as my son didn't care what he got but I was told it was free so he decided to get it. I'm just glad my daughter wasn't able to upgrade her phone due to a cracked screen or I would have ended up with two phones on my plan to pay for when I was told they would both be free! I definitely will not come back to this location I will stick to the Capital Drive one!

If you own this business, I have a few ideas that could improve business:…read more(1) Answer the phone. (I was trying to call to give you business) (2) Fix the Google web link. (It's broken) (3) Phone message is generic. Make it yours and professional. (4) If your no longer in business, let us know. ** A review for your Waukesha business from Oregon and Michigan?? Really.

I have yet to get some response for my cracked screen. A minor crack that the 1st motoz3 screen…read moredidn't adapt....couldn't get the screen to react. so i wait 2 days, and have left 4 texts, a few FB comments and want to know wth is going on. ALEX UNLESS YOU ARE DEAD ANSWER THIS I WANT MY PHONE REPAIRED OR A REFUND OF MY MONEY FOR THE REPAIR YOU PROMISED BUT DIDN'T COMPELTE.

Yesterday afternoon my phone screen went completely green on my iPhone. I did some Google searching…read moreto see where I could take it in to fix, and a prince range on what it would cost me. During my search I came across smart tech and went through the reviews and the photo gallery of previous work. I was very impressed, and I decided to send them an email. They got back to me within 10 minutes, and they were able to help me the following day. Ryan came to my office, I handed him my damaged phone and fixed it in under 15 minutes. I'm extremely satisfied with the quality of the repair. My phone looks brand new!

Ryan does great work. I was able to book a same-day appointment with him to repair my iPhone. He…read morecame to me and fixed my phone in his mobile workshop in less than 20 minutes. Great service, fair price. Highly recommend!

BEWARE THIS COMPANY! This company is fraudulent in its…read moreservices. If you go check multiple service speed tests. It's always well below what they advertise unless you go to their specific speediest site. They also overcharge an additional month past date you cancel and refuse to correct and unless you pay they directly send it to a collection agency and mess up your credit rating. WOULD NOT RECOMMEND THIS COMPANY TO ANYONE! I personal am going though this experience with them in North western WI. I received their bill. then called them and canceled them. the following month received another bill. 1 month after canceling them. I called them to correct it. basically told to bad and to pay it. When I refused to pay, they sent it to collections and have since ruined my credit rating.

We believe you would be extremely ill-advised to even entertain the thought of switching to this…read morescam-like business. We had their "service" for 1 1/2 months. We had them out several times, but the issues were never resolved permanently. When the full month bill was received in Sheboygan, they claimed that another business wrote the contract; therefore, they were not responsible for the huge increase in the monthly bill. We said we have the contracted amount on hard-copy, and they would not honor it. Bait & Switch, no extras like call-waiting or forwarding, very crappy internet (went out all the time), and sluggish TV streaming. Learn from our experience and run from this business!