Worst cell service ever!!!!! Only switched for newer phones…read more Big time bad move. I live in Oconomowoc and if I'm not on WiFi the service is horrible. I do not recommend this company at all The guys in there are clueless took 5 hours to change and get phones set up. And I had to give the sales guy a ride home. Unbelievable!!!! I have had problems ever since. we have newer iPhones and service should be much better. In the middle of anywhere????? My ass! I can't check weather in the middle of the f@cking city.

We have used this store since Adam took over and they are wonderful. Always there to help. They are…read moregood about trying to keep cost as low as they can and also to help with technical problems and questions.

Went in yesterday for a new Iphone. Was taken care of by Andrew. He was very knowledgeable,new his…read moreproducts and plans. Super customer service and very pleasant. GREAT JOB.

This stores staff is always incredibly helpful. Walking into a store where the employees don't seem…read moredisinterested in helping you is so huge. THANK YOU.

Went to add a line to our plan. Saw Ryan... Could not have been less helpful. Had animal hair all…read moreover sweatshirt, greasy hair, dandruff, and seemed to have just woken up. Helping a customer figure out anything was clearly overtaxing and boring at the same time. Didn't know how to add someone to the account and not knowledgeable at all. I was asking for details on our plan and told, with an incredibly condescending tone, since you're on the BASE plan with no hotspot ATT can throttle your 5G at any time" and I stopped and said hold on we don't have any hotspot... Then Ryan looked closer into it and said oh I guess 5 GB. That's a pretty significant difference. There were two other questions that came up like this with not being able to get a straight answer, while I was clearly annoying Ryan by even asking for any detail. I realized just cut your losses this place is a waste. If you were looking for somebody to give you answers that are actually accurate about your information. I would 1,000,000% not come to the store.

Second time I went to the store and they were closed ahead their published hours this place is a…read morereal disappointment!

If you own this business, I have a few ideas that could improve business:…read more(1) Answer the phone. (I was trying to call to give you business) (2) Fix the Google web link. (It's broken) (3) Phone message is generic. Make it yours and professional. (4) If your no longer in business, let us know. ** A review for your Waukesha business from Oregon and Michigan?? Really.

I have yet to get some response for my cracked screen. A minor crack that the 1st motoz3 screen…read moredidn't adapt....couldn't get the screen to react. so i wait 2 days, and have left 4 texts, a few FB comments and want to know wth is going on. ALEX UNLESS YOU ARE DEAD ANSWER THIS I WANT MY PHONE REPAIRED OR A REFUND OF MY MONEY FOR THE REPAIR YOU PROMISED BUT DIDN'T COMPELTE.

I'm a former customer of US cellular for 14 years…read more Definitely don't go with US cellular, if you're like me, you dread poor customer service experiences and rude associates. Bad service and poor treatment makes you feel unimportant, disregarded and powerless in the face of an uncaring, emotionless corporate empire. US cellular is like a poster boy for this treatment, they will do you dirty at every turn and will provide a truly spotty and irregular service map while doing so. US cellular will no doubt be bought out or go out of business eventually, but in the meantime, just stay away, seriously. I spoke to "Lisa" from customer service today and she was argumentative, unhelpful, and dismissive. She made me feel like I was the issue when in reality it was entirely US cellular's problem. Overall, I switched networks and I'm very happy I did so. I'll NEVER switch back to US cellular. Even on the way out they make things inconvenient and painful, refusing to take payment any way but via paper check - but they don't say where to send it. Hilarious .

Bad service. Calls drop all the time; frustrating making any calls in the area. At times, people…read morecan't hear me; or they hear themselves talking back at them. Getting a different server.

Visited here on 2 recent occasions. The first time was helped get set up with internet by Michael…read more He was great! Good sense of humor and very helpful. The second time, went back to get signed up for the one year free mobile service that was offered with my new Internet. This time I worked with Jayson. Also a really good experience. He went above and beyond to get my carrier switched over(AT&T was slow to release the line) all while efficiently taking care of other customers. I highly recommend having your Spectrum needs taken care of at this location.

The wait is ridiculous. Trying to exchange bad modem. No one from help desk told us to…read morepre-register before going to store. 2 hour wait. 2 employees. One working 2 customers at once while the other just disappeared after helping only 2 customers since we've been here... they don't even categorize those who are here to drop equipment off or exchange versus new 5 line phone customer.

Yesterday afternoon my phone screen went completely green on my iPhone. I did some Google searching…read moreto see where I could take it in to fix, and a prince range on what it would cost me. During my search I came across smart tech and went through the reviews and the photo gallery of previous work. I was very impressed, and I decided to send them an email. They got back to me within 10 minutes, and they were able to help me the following day. Ryan came to my office, I handed him my damaged phone and fixed it in under 15 minutes. I'm extremely satisfied with the quality of the repair. My phone looks brand new!

Ryan does great work. I was able to book a same-day appointment with him to repair my iPhone. He…read morecame to me and fixed my phone in his mobile workshop in less than 20 minutes. Great service, fair price. Highly recommend!