Came here to pick up some equipment for our new home. When you first arrive, you need to sign in at…read morea kiosk. This was a straightforward process. I waited about 15 minutes until it was my turn. Got a chance to check out some of the latest phone technology while I was there. They had the right equipment, although the order indicated that I also needed a router, which I did not. I only needed the cable modem. Pretty painless process.

I chose the West Bend store based on reviews that I read. We had a fantastic experience here. We…read morehad an appointment at 5pm and showed up early and was taken care of right away. We had the pleasure of having Daemon and Jackson (in training) help us. We switched 3 phone lines and upgraded our internet. The process takes a long time however the time went fast. They were super friendly and very knowledgeable. So, if you need to switch your service, I highly recommend the West Bend store!! So glad that we did.

My husband and I are both deaf and we write for communication and question and that lady act very…read morejudgement and don't want communication and they are very UNFRIENDLY to us.

Customer service was terrible. There was two people at the counter while we waited both helping the…read moresame person. When we were helped they seemed like they didn't want to help us and complained about changing my screen protected. As we were waiting and waiting 3 other workers came our the backroom and just watched. I'm so happy to know there's more tmobiles in the area. Never again here.

From the owner: Visit the T-Mobile store in West Bend and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1011 S Main St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Met Alan at his booth at the fair in 2015. I had him install DirecTV for me. Everything was done in…read morea timely and professional manner. The one repair I needed, I called on Friday and a repair person was here on Monday. They found the bad connector and I was back up and running. The latest call was for the re-locating of my dish after a new roof was put on. A suggestion was made to maybe put it on a pole instead of the roof. I took there suggestion. Called the day my roof was completed and someone came 2 days later. I highly recommend Sights and Sound Solutions

Sight and Sound Solutions were recommending to me when I was looking to switch cable services and…read morein particular, DirecTV. I contacted them and it was the best decision that I could have made. Not only did they meet my satisfaction, they exceeded it! From purchase to installation, everything was done with professionalism. I highly recommend if your looking to purchase DirecTV, to give them a call. I'm sure glad I did!

Welcoming and accepting. In regards to cell phone and IPads and all that goes along with them I…read morehave zero knowledge base and a fixed budget. (Champagne taste on beer budget if you will) He was able to explain what seemed complicated to me in terms I could comprehend. And I am walking out with purchase and plan that I am satisfied with and feel confident I made well informed choices within my budget.

First off, I'm satisfied with the service and the phone I bought at T Mobile. Francesco was…read moreentertaining and friendly. I have zero issues with products or service, so far. HOWEVER--if you plan to switch plans, buy a new phone, or do anything that will take ANY time, BRING A LAWN CHAIR. There is NO seating of ANY KIND in this store. Dumb, irritating, and baffling. Being forced to stand on your feet for over two hours to start new service? Inexcusable. Management--you may THINK it motivates people to shop for your [overpriced] accessories, but it REALLY makes us feel that our physical comfort is of no concern to you. It screams GET OUT AS SOON AS YOU CAN.

This is not a particular store but the company itself, AT&T. I switched because I was told my…read morewireless and internet together would be much cheaper than my current one.IT IS NOT. And on top of that the one phone took me almost 2 months to get it ported over and now I'm told I have to wait another 60 days to use it . I am NOT satisfied but everytime I call I speak to a chatbot and then a person who has a limited amount they can do except repeat everything the chatbot said. When I ask to speak with a supervisor I am told they are not available and I need to wait and unknown amount of time and they can't call you back. VERY DISAPPOINTED and UNHAPPY with AT&T. Will have to change back to Verizon.

The ATT internet is great!! However, our the TV bill just…read morewent up over 40%. After two weeks of attempting to secure a new price I was told they couldn't help me. Calling to cancel ATT TV, you can't cancel via the net, they continued to attempt to talk me into staying. Other TV suppliers have the same services for less than half the price and ATT. The ATT TV app also is terrible, takes a long time to load, buffers all the time , even one of the service installers had mentioned it was an bad application.

The guy who first looked at phone said it was a bad samsung product design and many went bad. He…read moresaid had take to manager to ok so samsung could pay for it. He comes back to inform us we broke it, which we didnt. Have a feeling he always says that. So our warranty wont fly there. They are rip offs and why would samsung send us here?

I called the Asurion West Bend WI office for a quote to replace my Iphone 11 screen and I was…read morequoted a price of $229.99. Unfortunately, that quote didn't matter because even though it was from an Asurian Call center that, by the way, used the west bend office number and actually confirmed the address in West Bend but the real price once i got on site was $249.99 and if i wanted "i could cancel the order?" Apparently the call center that handles all phone support and schedules appointments doesn't know what the prices are for the West Bend location? Too bad for me, based on my timing and effort to get here, that this bait and switch worked for Asurion. Just thought i would give you a warning!