recently there to purchase a small item didn't want to use my card and they saythey don't accept…read morecash

I second the unenthusiastic comment from Lukes review. While I have had great experiences there in…read moreabout a year or so ago. The crew that works the night shift currently is not welcoming and makes me want to avoid that location. It wasn't even the fact I bought 5 and parts (brake caliper brackets & gas cap)and 3 of them were the wrong parts. when I brought them back the employee that sold them to me didn't even seem to care and couldn't even give me a fake "I'm sorry man".. you know... for wasting my time and then sending me to a different location to get the caliper brackets... you know because they didn't have them in the first place. Mistakes are gonna happen but they don't have to be so smug about it.. I'll pass up this place and head to NAPA from now on.

Went into this store on April 9th 2025 at 6:00 p.m., both women that were behind the counter were…read moreon their phones. I had to ask for help, when I told them I needed the machine put on my vehicle to tell me what the error was both indicated they did not know how to use the machine and could not help me. Do not go to this O'Reilly they were discourteous, unpleasant and only looked up from their phones long enough to tell me they didn't know how to use the machine.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

OK, so these guys were incredibly helpful, and they had the part I needed when my tenant's heat…read moredecided to go out when it was five below zero. I called first, and they told me to get all the info possible on the boiler, the pump, the part... then head downtown because they probably had it based on the brand name. Well, I walked in, got taken care of really quickly, and they easiliy identified the part I needed. It was even cheap. I couldn't ask for better service. Store guys - 5/5 Phone lady - 6/5 (Yeah, 6. She caller-id'd me and called back when we got disconnected.)

Great service, great staff, very helpful even when you are not a huge industrial customer. Always…read morevery helpful even with the crazy requests. Great job guys and ladies!!!

I came here because I needed a battery for my car key fob. I walked to the counter and was helped…read moreimmediately. I handed the associate my keys, explaining I needed a new battery in my key fob. She asked, "Would you like a one-time battery for $11.99, or a lifetime battery for $19.99?" I thought about it for a second. I only needed one battery. But if I would ever need a second, it makes sense to get the lifetime battery instead of paying for two at $11.99 each. So I chose the lifetime battery. The associate took my fob into the back room to change my battery. I blinked, and she was back! Seriously, it only took about 30 seconds to change out my battery. It, surprisingly, took longer to ring me up than it took for the actual service. I can definitely recommend this place. Fair prices, friendly service and super fast.

I priced a battery online but that would has come without being charged so I bought one locally…read moreeven though it wasn't double the price because they offer a battery "ready to install". When I picked it up the counter rep told me it wasn't charged. I let home know I didn't have a way to charge it, instead of offering to charge it, he told me I needed to buy a battery charger. I declined. I'm all about buying local but when there's zero customer service that goes with it, I'm out. Zero starts would be a better rating

Shame on this location because on my last visit I brought my watch in for a battery replacement…read morelike I always do and my watch works as good as new. This was years ago and on that visit I left with a non working watch which surprised me because a battery replacement always brought it back to life. The guy who helped me came back after a few minutes and informed me that after two good batteries were tried the watch is basically junk because a new battery didn't make my watch function anymore. Well I threw it in my junk drawer and forgot about for years after buying a replacement watch, fast forward years later and my atomic watch which doesn't have a battery actually stopped working. Before I replaced my current watch I remember my old watch and thought how about a second opinion and I went to the Hales Coroners location and after 5 minutes the guy handed me my supposed junk watch working perfectly with a new battery, WTF BS is going on at this location and why would you completely lie to a customer or maybe he thought he could get my watch thinking just throw it away for me if it's junk. I'm completely on the fence about ever using this company again and just going to a jewelry store like I have done in the past. This is seriously a stain on the batteries plus brand and shame on them.

Quick service and will help you in a pinch! I came here after my wife's car was struggling after…read morenot consistently starting in cold weather. He checked the battery and gave me reasonable advice that helped me make a sound decision. I ended up replacing and the install was quick and easy. My only wish is that they honored online pricing discounts in store.

Love this location. It's always quick, easy and friendly with quality products! I was in and out…read morewithin minutes to get what I needed and back on the road. I love that they have a lifetime warranty on batteries for your remote starts! Never heard of this before and was so excited to get it.

Last week I took in two watches that needed new batteries. The Tech that worked on them…read moreaccidentally smashed the crystal lens on one of them. He reported it to Sean Paris, the Store Manager, who told him to show it to me and apologize and then told me that it would be sent out for repair, at no cost to me. I was impressed by the professionalism Sean showed. A few days later, I got a call saying that UPS had lost the item and that I should pick out a replacement and let him know what it was,. I did so and today I received a call that my new watch was in. I am very pleased with the watch and totally impressed with how Sean handled it all.

Consistently good service and value. I don't have to price around that I'm getting the best price…read more Peace of mind that they aren't trying to sell you anything you don't need. If you need an automobile battery in Waukesha, this is the place to go.

My wife's battery died in her 2015 Chrysler and being the original battery I figured it was time to…read morereplace. I pull up, $125 and 15 minutes latter I was on my way. Great price and supper fast. What more can you ask for.

14 day return policy. Purchased fluorescent bulbs and condensers. Didn't fix my problem. Had to…read morereplace but am stuck bc your company has restricted return policy. Lost customer

The owner of this store is great. Unfortunately the Duracell batteries they sell are just sub par…read more Bought a marine battery in 22' for my boat. Was in a heated garage on a tender all winter. Battery was completely dead in spring and not covered under warranty? Bought another agm Duracell battery and guess what. All winter in a heated garage on a tender and 100% dead today again. Shame on me for buying the same battery twice.

Great location. Was impressed with the quality of service I received over the phone and in person…read more This trip I was looking to recycle lithium ion batteries, and they were very knowledgeable about what they could and couldn't recycle. Super helpful and I am very appreciative, would definitely recommend this spot for your battery, bulb, and e-cycling needs!

Warranty sucks. They won't honor warranty. Last battery I ever purchase from them. Go to farm&fleet…read moresave yourself the hassle if the battery dies during warranty period.