Shame on this location because on my last visit I brought my watch in for a battery replacement like I always do and my watch works as good as new. This was years ago and on that visit I left with a non working watch which surprised me because a battery replacement always brought it back to life. The guy who helped me came back after a few minutes and informed me that after two good batteries were tried the watch is basically junk because a new battery didn't make my watch function anymore. Well I threw it in my junk drawer and forgot about for years after buying a replacement watch, fast forward years later and my atomic watch which doesn't have a battery actually stopped working. Before I replaced my current watch I remember my old watch and thought how about a second opinion and I went to the Hales Coroners location and after 5 minutes the guy handed me my supposed junk watch working perfectly with a new battery, WTF BS is going on at this location and why would you completely lie to a customer or maybe he thought he could get my watch thinking just throw it away for me if it's junk. I'm completely on the fence about ever using this company again and just going to a jewelry store like I have done in the past. This is seriously a stain on the batteries plus brand and shame on them. read more

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Quick service and will help you in a pinch! I came here after my wife's car was struggling after not consistently starting in cold weather. He checked the battery and gave me reasonable advice that helped me make a sound decision. I ended up replacing and the install was quick and easy. My only wish is that they honored online pricing discounts in store. read more

We have never had a problem with BatteriesPlus before,but today when we walked in and asked the employee a simple question we found him to be very unfriendly and not very helpful, hopefully we will never have to face him again. read more

Bought and and had installed two car batteries ($345 ) 10 months ago at this store by its manager at the time all went fantastic Today the aux battery light just went on and I took it back to be checked. Well to say the least I was treated like ''It not our problem''they would not even check if their aux battery was good (too hard to reach) which could have resulted in a new purchase because it was past warranty I GUESS ONCE THE CHECK IS CASHED THE CUSTOMER IS TRASH. read more

Purchased a Duracell battery for my snowmobile 2 years ago. $100. and two year warranty. It did not last one year. When I took in into the West allis Batteries Plus they come up with all kinds of thing the customer does wrong with batteries. (like we know nothing about batteries). The BP person gave me a new batter but no paper work. The next year the second battery will not start my snowmobile. I took in into the West Allis BP and again they tell me all the things I did wrong with it. They did nothing for me with out updated paper work. Do not buy batteries from BP. read more

Thank you to Tim and Charles at the 27th & Grange location in Milwaukee, WI, for their expertise in fixing my Samsung 8+ phone! You made my day when YouBreakItFixit blew me off; your kindness is definitely appreciated! read more

Fantastic customer service, welcoming and ready to help. Plus awesome recycling program for batteries, bulbs and more. In fact I was promptly greeted and my shop bulbs were taken no charge for recycling. Only had a few plus given coupons toward future purchases. read more

I went into the store, but decided to order a key fob for my car on-line given the incentive of 10% off, rather than in the store. However, the 10% is only applied to the purchase of the fob, and there is an additional charge for programming the fob equal to the price of the part for which there is no discount, which was not pointed out initially. So, I received $7 off the price of the fob. Also, ordering on-line will cost me another 30 mile round trip to the store, since the web site did not specify the functions to be selected. My car has remote start. They delivered a fob without it, which will result in yet another trip. I decided to buy from the GM dealer, but when I attempted to get a refund.....guess what?? Yes, I have to go into the store to get a refund, since they will not do it over the phone. Nothing can be done on-line by the "corporation" for a refund, since each store is a separate entity. So, this will be my 3rd trip to the store. The dealer is $50 more, which is equal to what all these trips will cost me in time and gas. So, they now obtained the right fob, so I went in and accepted the fob rather than a refund. A lot of jerking around. I might add that though the staff is somewhat inexperienced, they try very hard to provide good service. I am pleased with the service as the representatives were cordial and helpful. read more

I needed a new car battery to replace one that's been in my car for over 13 years. Duracell is a name I can always trust so I went to this location. Greg was extremely friendly, helpful and he installed my trunk mounted battery in the cold rain quickly and professionally. I was very impressed by the level of service I got and would highly recommend this location to friends and family. Thanks again Greg! read more

Very helpful and knowledgeable staff. I could have been served and out, but the kind of place I had to check out. I will use this convenient store again. Oh 4 Stars, I rarely if ever give 5 stars. read more

Amazing customer service! Went way above and beyond! Scott is awesome! As long as I'm in Milwaukee, this is my go to. Bought a car battery at another Batteries Plus and after 6 months was having an issue; however, a mechanic erroneously said the battery was bad and basically screwed me into buying a new one. Scott at Batteries Plus tested the 'bad' battery to confirm it wasn't actually bad, then seriously bent over backwards to remedy the situation even though the original battery wasn't even purchased at his Batteries Plus store and had no responsibility in the unfortunate situation. One of the best customer service experiences I've ever had! read more

My first time in one of these places and I was pretty impressed. Since there don't seem to be any jewelry stores with actual jewelers working anymore, I've been collecting watches with expired batteries. I brought in a couple, and for $10 each, the friendly fellow working here quickly installed new power. Price was a little steep, but where else am I going to go? In the short time it took, I found a clever little clip on light, just perfect for a music stand in a dark corner, which is where I've sometimes been stuck to keep me out of the way I guess. Lots of really cool flashlights, a pretty daunting variety of light bulbs and batteries (of course), but also these other odds and ends that will make me return, I'm sure. More and more portable devices have breakable glass screens, they repair those here, tablets or smart-phones. Parking is easy in their own lot, and they are conveniently across from one of my favorite grocery stores, as well as a pet supply store. Next time I need cat food, frozen eel, and a dozen rechargeable AA batteries, this little vicinity is my target destination. read more

I bought a car battery in January of 2017. In January of 2018 it wouldn't take a charge. My wife brought it in and told them that the battery died and that it wouldn't take a charge. They said because we didn't pull it out of the car right away (sat in the car for 5 days as it was below zero degrees out) it voided our free replacement warranty. When asked how long a battery could stay in a car without voiding the warranty, they didn't have that answer. We now have a dead battery that is one year old and they will not honor their warranty. read more

I've had to buy two batteries from this store and it's so nice to walk in be helped right away and correctly.

Great service, solid selection, straight forward. Got my car battery checked for free. Staff even helped clean off the metal bits with some extra battery cleaner they had and put on an anti oxidation sealant so my battery will last longer. They also explained what all the numbers meant on the car battery test. Additionally I bought a new garage door opener battery. The staff found the correct battery and replaced it for me at low cost and very speedy. My garage door opener range has been extended significantly and I now feel confident about the state of my car. Highly recommended location! read more

I love this chain. Always professional with great service and reasonable prices. I think the clerk's name was Rogeana. She was phenomenal!

Took my nearly destroyed iPhone 6 Plus in and Matt and the crew had it looking like New!! I threw it against a solid wood door and it was separating and the screen was destroyed with chunks missing and huge black spots on the led. They did such a great job that I am telling all my friends to go to them . Great job guys and thanks so much read more

I love this place. Fast,smart and I got a cheaper price on my battery than originally quoted. Definitely would recommend!!!

An 18 month old baby got ahold of an iPhone and slobbered all over the docking port. Before I knew it, the battery would drain in about 30 minutes and it wouldn't charge to 100%. Batteries Plus had a sign that they can fix iPhones and I was drawn through their doors. They were able to replace the docking port and replace the battery for much cheaper than I had expected. The phone is now back to 100%. My first attempt to get the phone fixed, they turned me away because they said they had 3 other phones in line ahead of me. I was a little annoyed, but went back the next morning at 8am. Again, I was a little annoyed when they told me that their tech wasn't able to look at my phone until 11am because they only had one person working at the store until then. You fill out a work order and drop the phone off. They tell you that the repair will take an hour. In my case, the repair took about 2.5 hours. The process is extremely dependent on the one guy who can do the repairs. But the outcome was awesome. My phone works perfectly now! read more

I suspected I may need a car battery for my MB CLK 500 so I went to the PC to start a web search. After weeding through the possibilities I called Bat+ since their site had a match for my car. There were 2 choices so I called my mechanic for advice. He recommended the higher priced model. I found a coupon and headed out. I was met by Matt and Chris and my battery was in the rack. It's a real boat anchor - 57 lbs. Chris tested my battery and determined it would not make another winter. It could have been the original battery (2004). It was little tight with the getting the battery out, the install then took minutes. Nice job Chris. Before the process another employee brought out a auxiliary battery that plugs into the cig lighter so I wouldn't have reset everything. That went well also. Very positive experience. I probably saved some dollars by avoiding a shop to do the install. I highly recommend this store for their experience and expertise. read more