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Verizon

2.6 (125 reviews)
Special Hours 10:00 am - 5:00 pm
Updated a few days ago

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8 years ago

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13 years ago

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11 years ago

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10 years ago

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7 years ago

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8 years ago

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8 years ago

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9 years ago

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15 years ago

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9 years ago

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10 years ago

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13 years ago

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12 years ago

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10 years ago

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9 years ago

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13 years ago

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11 years ago

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11 years ago

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14 years ago

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7 years ago

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11 years ago

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10 years ago

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16 years ago

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11 years ago

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12 years ago

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16 years ago

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13 years ago

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12 years ago

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12 years ago

Errol is wonderfully helpful! I will definitely refer him to my friends!

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11 years ago

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17 years ago

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One of the store managers (Dorjan) helped me out giving me more information about different plans and phones.

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People searched for Mobile Phones 953 times last month within 15 miles of this business.

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uBreakiFix by Asurion

uBreakiFix by Asurion

(42 reviews)

Central Square

I've used uBreakiFix - Cambridge twice. The first time I walked in with my PS4 because the fan had…read morestarted to get pretty loud. The guy who helped me was really nice, he opened my console up and cleaned it out and the fan was quieter for a while (I'll caveat this with I was playing a 130 GB game for days at a time, so my tending to the fan was proactive). It was a good experience. When, 2 years later, my PS4 fan squeaked, squeaked, then the fan suddenly stopped and the PS4 declared itself too hot and shut down, I called to ask if it was better to bring my console in today or if I should wait until tomorrow and the gentleman assisting me let me know they were pretty swamped but I could drop it off. I appreciate that kind of candor. I got a call only a couple hours later so they actually exceeded my expectations on the timeliness of their diagnostic, and I got two quotes: one for $150 and one for $53 + a $25/month "cancel anytime" Asurion warranty tech insurance thing. I asked if it was actually "cancel anytime" and I trust the employee who told me it was. He also said he looked forward to explaining a few nice perks of the Asurion thingy (that's nice, I don't really care because I'll cancel it ASAP, but that's a cool thing to say). He charged me for it over the phone, which logically makes sense despite my wariness--I paid the $53 repair when I picked up the PS4. The employee also let me know (on a Friday) that the part they needed to order wouldn't ship until Tuesday. Now, here are the downsides of this location that I have experienced: 1) During my visit their printer wasn't working so they said they'd email me the work order, which they haven't (though they've been in touch over the phone). I didn't get a receipt when I picked my console up, either--didn't have to sign anything for a $53 credit card charge. It doesn't inspire confidence when a repair shop's printer is out of order for an entire week, and 2) the guy I spoke with on the phone didn't know how to spell Somerville. Luckily, he tolerated a hearty ribbing for that one. The positives were many, but they were nice and they totally fixed my console. They said they'd played one of the games for 15 minutes to make sure the fan was working, and I was struck with fear that my autosave would be overwritten...it wasn't! That's quality care right there! People are super weird about their phones so maybe the dissatisfied reviews here are warranted in whatever psychic bubbles each reviewer inhabits, but most sound kind of unreasonable to me. From my experiences in retail, some customers are ignorant dicks and others are aggressively ignorant dicks. Especially since the pandemic started, people have just had unreasonable expectations for anyone assisting them in service jobs. Also, hello, heard about the labor shortage? Be patient while the new kids learn the ropes, they say it's a virtue. All in all I've found the guys who have helped me here to be direct, honest, helpful, and frankly quite lovely, so they've gained my trust.

Total scam. They quote you a price for repair, take a deposit, and then later charge a new price…read morethat is 2-3 times the original.

Verizon - mobilephones - Updated May 2026

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