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    AT&T Store

    1.9 (19 reviews)
    Closed 10:00 am - 6:00 pm

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    3 years ago

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    4 years ago

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    3 years ago

    Overcharged, double charged, added things i didn't want or ask for. All of the other reviews are accurate.

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    3 years ago

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    3 years ago

    They add an unauthorized phone line AND service plan on your bill - fraud!

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    4 years ago

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    2.9(42 reviews)
    0.3 miCentral Square

    I've used uBreakiFix - Cambridge twice. The first time I walked in with my PS4 because the fan had…read morestarted to get pretty loud. The guy who helped me was really nice, he opened my console up and cleaned it out and the fan was quieter for a while (I'll caveat this with I was playing a 130 GB game for days at a time, so my tending to the fan was proactive). It was a good experience. When, 2 years later, my PS4 fan squeaked, squeaked, then the fan suddenly stopped and the PS4 declared itself too hot and shut down, I called to ask if it was better to bring my console in today or if I should wait until tomorrow and the gentleman assisting me let me know they were pretty swamped but I could drop it off. I appreciate that kind of candor. I got a call only a couple hours later so they actually exceeded my expectations on the timeliness of their diagnostic, and I got two quotes: one for $150 and one for $53 + a $25/month "cancel anytime" Asurion warranty tech insurance thing. I asked if it was actually "cancel anytime" and I trust the employee who told me it was. He also said he looked forward to explaining a few nice perks of the Asurion thingy (that's nice, I don't really care because I'll cancel it ASAP, but that's a cool thing to say). He charged me for it over the phone, which logically makes sense despite my wariness--I paid the $53 repair when I picked up the PS4. The employee also let me know (on a Friday) that the part they needed to order wouldn't ship until Tuesday. Now, here are the downsides of this location that I have experienced: 1) During my visit their printer wasn't working so they said they'd email me the work order, which they haven't (though they've been in touch over the phone). I didn't get a receipt when I picked my console up, either--didn't have to sign anything for a $53 credit card charge. It doesn't inspire confidence when a repair shop's printer is out of order for an entire week, and 2) the guy I spoke with on the phone didn't know how to spell Somerville. Luckily, he tolerated a hearty ribbing for that one. The positives were many, but they were nice and they totally fixed my console. They said they'd played one of the games for 15 minutes to make sure the fan was working, and I was struck with fear that my autosave would be overwritten...it wasn't! That's quality care right there! People are super weird about their phones so maybe the dissatisfied reviews here are warranted in whatever psychic bubbles each reviewer inhabits, but most sound kind of unreasonable to me. From my experiences in retail, some customers are ignorant dicks and others are aggressively ignorant dicks. Especially since the pandemic started, people have just had unreasonable expectations for anyone assisting them in service jobs. Also, hello, heard about the labor shortage? Be patient while the new kids learn the ropes, they say it's a virtue. All in all I've found the guys who have helped me here to be direct, honest, helpful, and frankly quite lovely, so they've gained my trust.

    Total scam. They quote you a price for repair, take a deposit, and then later charge a new price…read morethat is 2-3 times the original.

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    uBreakiFix by Asurion
    uBreakiFix by Asurion
    uBreakiFix by Asurion

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    CPR Cell Phone Repair Boston - Back Bay - Inside Mega Mobile Newbury Street. Mega Mobile, Unlocked Phones, Accessories, Repairs, Unlocking.

    CPR Cell Phone Repair Boston - Back Bay

    4.3(68 reviews)
    1.6 miBack Bay
    $$

    Pan Pan and Anthony were very helpful in assisting me with my recent phone issues. My phone worked…read morewell aside from being unable to charge through the port. I initially went in for a diagnostic and trialed two options for fixing my phone to no avail. They offered me a refund for the repairs that did not end up solving my issue and let me know that they could proceed to take another step, but that it could end up bricking my phone if it did not work. I opted to err on the side of caution since my phone still functioned and decided to pursue another option that Pan Pan suggested based on my insurance/warranty. I was able to get a replacement phone quickly after he assisted me with the paperwork involved so I'm grateful for his excellent service and knowledge of the repairs/insurance. Overall it ended up being cheaper than the cost of the repairs too.

    I dropped my iPhone 16 and needed a quick screen replacement. The staff at CPR is great, very…read moreknowledgeable. It wasn't cheap but that had to do with the cost of the screen. They had it done in 1 1/2 hours, just enough time for me to get something at the nearby Starbucks and return some emails. Highly recommended.

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    CPR Cell Phone Repair Boston - Back Bay - Wide variety of iPhone, Samsung and Universal phone cases available at Mega Mobile Boston.

    Wide variety of iPhone, Samsung and Universal phone cases available at Mega Mobile Boston.

    CPR Cell Phone Repair Boston - Back Bay - Mega Mobile, Expert Phone Repair Services. Our Experienced Techs fix all major phone issues on any phone model or brand.

    Mega Mobile, Expert Phone Repair Services. Our Experienced Techs fix all major phone issues on any phone model or brand.

    CPR Cell Phone Repair Boston - Back Bay - MEGA MOBILE LOCATIONS: Back Bay, 230 Newbury Street, Boston MA and Downtown Crossing, Washington Street, Boston MA.

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    MEGA MOBILE LOCATIONS: Back Bay, 230 Newbury Street, Boston MA and Downtown Crossing, Washington Street, Boston MA.

    AT&T Store - mobilephones - Updated May 2026

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