If I could give this location a zero I would. They sold me a promo that had additional…read morerequirements they failed to disclose. When I went to return my phones since I didn't want to increase my cellular plan like the promo required,the manager, Matthew, refused to accept my return even though I met all return requirements. Save yourself and run to an authorized VERIZON store and stay away from this reseller!

I could not be Happier with the service I received today from Bethany. She was friendly, very…read moreknowledgeable and helped me through a very annoying situation. I cant say enough about the service I received today.

This is the second time I have gone in this store for help with my phone. Each time they have gone…read moreabove and beyond to help me. I was at a previous store in caldwell that offered NO help. Thank you to the employees that care , this will be my first stop from now on.

Good service. Helpful guys. Got me taken care of and assist with setup. Came in and got a watch…read more Checked my plan for savings.

If there was a 100 sativa is a true customer service rep I have been treat with respect she is in…read morethe caldwell id tmobile store. She also went beyond this by helping me she is a 10 and this customer is very happy because of sativa. Thank you for hiring the best.

I went in today because I wanted to know what discount I could get on the new iPhone. Cristian…read morefound a new phone plan for me, got me practically free iPhones, and let me know upfront the changes to my bill and how much I'd be paying. He did all this under 5mins. Cristian was very efficient, knowledgeable, and professional. Oh, forgot to mention that I went in with my 11mo old who was grabbing and throwing everything! Everybody in the store was very kind and patient with us. Thank you!

Great customer service, Great Deals and they take really good care of you, I will be coming back to…read morethis store in the future and would recommend buying from this store

From the owner: Switch today & enjoy America's largest 5G network.read more

Easy understandable explanations of laptop issues and what s needed for repairs. Well fine with…read moreprofessionalism.

I would give you ten stars!!! Wonderful service! I dropped…read moremy phone, and the top half of the screen stopped working. I contacted several stores, and iFiandRepair had the most competitive prices. But it did not stop there; they were ready to fix my phone the same day within one hour! When I came to the store, they did not have the original screen; however, they changed my screen to the refurbished one until they got the shipping with the right screen I needed. And then, FREE of charge, they replaced the refurbished to the new screen. This store is fantastic, and I will use it again if needed. I strongly recommend using their services! They made me feel like my phone problem matters, and they want to serve me. Thank you, Jason, for your outstanding service!!!

These guys were reasonable and quick, my ps5 had a broken HDMI port which they fixed! Thanks guys…read morefor the awesome service. PlayStation would have taken longer and would have been more pricy.

It sounds frustrating that the screen protector lifted and you're being charged for a replacement,…read moreespecially when you feel the issue was due to the placement. It's disappointing when a company doesn't stand behind their product when issues like this arise, particularly within a reasonable timeframe. It makes sense that you'd feel they should honor the replacement even if it's four days later. If the screen isn't damaged and it's just the adhesive or seal that's been compromised (resulting in the bubbles), the issue could still be linked to a manufacturing defect. Since it's not physically damaged, it seems reasonable to ask for a replacement or resolution, especially if the problem started shortly after purchase.

This store of all the AT&T stores in the Nampa ID area has the poorest Google rating 2.6 , all the…read moreother stores have over 4 star rating. This AT&T Blk. Store Manager because I am White discriminated against me. I've been an AT&T customer for over 15 years, Because AT&T has had a complete change over in associates and manager the store now SUCKS. The new people are not Professionally dressed or attitude, courteous, and experienced In taking care of customer service issues. Because I refused to leave the store till I got service from an associate, this Blk. Store Mgr. called the NPD and accused me of trespassing. In years past I've never been treated like this from Associates Raul, Bella, Kathy, Whom are all gone Now. AT&T corporate it needs to clean house in this store ASAP.

I spent over a half hour on-line attempting to change my billing from my credit card to my debit…read morecard to maintain maintain my auto payment discount with no success, so decided to go to the nearest store and get help. After a short five minute wait and another ten minutes with a customer service representative everything was done and he even updated my plan based on my usage to help me save money. Should have gone here in the first place.

Gotta give it to the sales rep Tanner here in Caldwell, ID! This gent kills it on vibes and…read morecustomer service!!!! He for sure needs a raise!!! Mike and Danielle are thrilled with the new N10!!

BUYER BEWARE Our experience with this store is that they feel free to change the terms of sale…read morewithout informing the customer before purchase. Specifically, deciding whats returnable and non-returnable even if purchased in error, and returned unused the next day. I would not shop here if you could avoid it, lots of alternatives in the area.

This is the worst business I never dealt with. Horrible slow service and then they messed up all…read morethree of our phones. We have been back 3 times now. I also came back to turn in my old phone and they made me wait forever. Avoid this location! The person running it should be fired.

I was greeted quickly. Destiny helped me out. she was amazing. she answered my question, she game…read moreme time to think about my decision on upgrading my phone. she then gave me some told me about upgrading with a watch. I told I was little skeptical cause we had trouble getting a watch. we tried 3 other times. she reassured me. She got the order and she was able to get it for us and so I'm so happy that we were able to get it. I appreciate her hard work and due diligence. I look forward to working with her in the future. Thank you Destiny