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    Hardcore Computers

    5.0 (3 reviews)
    Open • 10:00 am - 6:00 pm

    Services - Hardcore Computers

    Data recovery

    Desktop computer body repair

    Laptop body repair

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    18 days ago

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    Apple Boise Towne Square - New band

    Apple Boise Towne Square

    (126 reviews)

    $$$

    Great customer service - purchased a MacBook Air and iPad. Now fully Apple loaded along with my…read more iPhone. Won't buy any other equipment from this point forward. By by windows. Love Apple!

    On September 18, I went online to orderApple Watch Series 12 GPS + Cellular,…read more46mm Black Aluminum Case with Black Unity Sport Loop - and I had a trade in with my existing Apple Watch. which gave me $265 trade-in value and my monthly payments would've been $23.66. SEPTEMBER 22, 2026-I went into the apple store to see if i could give them my trade-in watch as opposed to me waiting for the box to come to send it back to apple for my credit on my account or on the purchase. and they said yes, sure. so they had an associate working with me. he didn't seem to know a whole lot about the trade-ins and what have you, so i tried to give him the benefit of the doubt and working with him as he kept looking for help on how to do the trade-in And after him, seeking some help, he indicated that my trade in would be $280.90. Credit to the watch. I had mentioned to him that I purchased this online and had it credited to my Apple account. Well, after he started doing all the trade-in stuff, he credited my credit card, not the Apple credit card. So therefore, I was stuck with that credit on my Apple card for $280.90, which should've never have happened. It should've gone to my Apple card to affect my trade-in value to keep my payments at $23.66. I never gave it a second thought what he had done after I mentioned to him I purchased this off of my Apple Card. When I got home, I looked at my email to see the receipt, and I noticed that it went towards a separate credit card other than Apple Card for a credit balance on that credit card of $280.90. That should've never happened. He really messed up. I tried to call the Apple Store and could not get through, so I called Apple's customer service support line to offer me some assistance. I spent hours on the phone trying to resolve this issue and told him the whole mix-up they were extremely nice to me, even though I was not very happy with them, not the person that was helping me but with the transaction, and I mentioned that to the person that I was not angry with them. I was angry at the situation, that I was put into. I had asked her to call the Apple Store for me to see if they could go ahead and help me out with this because now I'm gonna be faced higher payments and this trading credits is not gonna go towards this phone. It's going to a credit card different than the purchase so after being on hold for at least 15 minutes, not continuously but back-and-forth, she said that she talked to the Apple Store and that they could not do anything about it, and I find that really hard to believe. Apple, you really screwed up. I'm really pissed. So now I gotta make higher payments due to the screw up, Apple, if you're reading this, please help me out. I've been an Apple customer for many, many, many years. Everything I own is Apple.

    Best Buy Nampa - Speed.

    Best Buy Nampa

    (68 reviews)

    $$

    I have visited this store roughly 10 times and every time I'm here, the service is exceptional…read more Every time I have an order for pick up, it's done sooner than expected and I get everything I ordered. Customer service has always been friendly and everyone goes over and above. Today, especially, we had to follow up on a warranty issue with our phone screen protectors. The Best Buy "concierge" answered my inquiry with ease, then found my replacement items and handed them to me. Once we explained everything to our cashier Isabel, she handled our exchange with patience, exemplary service and a friendly attitude. She quickly rounded someone up to help us with the replacement of our phone screen protectors and we were on our way. I'm so grateful for the staff at Best Buy, especially Isabel!

    Disappointed in this store. It keeps going down hill More…read moreand more. We purchased a large item and the type of item we were told could be tested for 69 days. They did not offer an extended warranty because apparently you have to purchase a 179.00 membership. They used to always offer extended warranty for a cost. Then I was told that the item had to be returned in 14 days even though Sony even gives you a 60 trail. The product is not the issue but the store is. As well as I call a local number and it goes to a different country and as told we could not talk to a local store as they no longer take phones in the store. My husband wanted to know about the warranty stuff as he was u sure if he wanted to keep the item. Needless to say we will NO longer purchase from them. I think quality of service is so important.

    Hardcore Computers - computers - Updated September 2026

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