drove here twice for a scheduled appointment over 45 min from my house for the staff to tell me two…read moreweeks in a row now that they canceled my appointment and had no idea why i was here. felt helpless! cried a little and then Anthony got on the phone with the insurance people after i kind of freaked out and worked hard to help me fix the problem. Bless his heart for dealing with a crazy woman.

They never answer the phones here. I've tried to call this store a few times over the last few days…read moreas only corporate stores deal with FirstNet and nobody answers the phone. For being a corporate store this is horrible customer service and needs to be addressed by management.

I have purchased 6 or 7 phones here for my spouse and kids over the last 6 years from this Verizon…read moreretailer. They have always given me great service and I've never felt pressure for upsell. They do promote the phone accessories but it's never been high pressure. One time I was going to purchase a phone through Verizon website but it was so confusing plus I had concerns about transferring everything over from old phone to new phone. I know I know you should just be able to backup to ICloud but it never works. The people at the store always handle this process so I don't need to mess with it. Very happy with this store and the people who work here.

Interaction #1: Employees at the store gave me incorrect information that caused me to be…read moreovercharged $300. Interaction #2: Even though there were no other customers in the store, the manager was annoyed to answer my questions and said I should call customer service instead of bringing my questions there. He passed me off to another (more pleasant) employee, left the store, and returned smelling strongly of marijuana. He then stood by and oversaw further mistaken adjustments to my account without noticing I was on the wrong plan for my situation. Interaction 3: The manager refused to take any responsibility for incorrect information given out by his employees and that he did not notice. He offered no assistance. He was rude and raised his voice. Resorting to phone customer service finally, I was only refunded $150 of $300. My advice: Go to any other Verizon location, not this one, or dial 611 for customer service rather than deal with incompetence and unpleasantness. Verizon should find a non-customer facing role for this current manager, train his much more pleasant employees so that they have correct information, and promote one of them into his position instead.

Very nice selection of batteries. For campers and RV road trippers, you'll find what you need here…read more Staff is prompt, helpful and carried out heavy batteries to my car. Thanks so much for keeping quality on the shelf.

This place has some of the weirdest return policies I've ever seen. I bought a motorcycle battery…read morefrom here with cash but when went to return it, they refused to give me cash in return and said "anything over 20 dollars will be sent by check in the mail" this is one of the shadier return policies I've seen. DO NOT BUY FROM HERE!

Chuck provided excellent advice on best recumbent exercise bike to meet my needs. I purchased a…read morespirit recumbent stationary exercise bike which was delivered today. Delivery was seamless and bike fits perfectly in my condo. Highly recommend purchasing home exercise equipment from Chuck at Specialty Fitness

What a great company! We made all arrangements with Chuck…read moreand he is extremely knowledgeable and helpful. They were on time and followed through with appointments with the customer and us. They also sent a team out to move the equipment and assemble it exactly where the customer wanted it. They were so good and patient, even after the customer wanted the equipment moved a number of times. We hope to keep working with SFE, they were easy to set up and had great rates. If you're looking for assistance at your gym (or home) use SFE, they're the best!

Guy was very informative and patient, also smells very clean and looks neat! I like how helpful he…read morewas and cared about providing good customer care.

Was told by DX that they would issue a chargeback and it would show up at my bank within 2 days…read more It has been 8 days and still no chargeback. They did cancel the order but they kept my $345.00. As far as I am concerned this is theft on top of repeatedly lying about it being shipped. ********************************************* AVOID DOING BUSINESS WITH DX ENGINEERING. THE COMPANY CANNOT BE TRUSTED AND MAY EVEN STEAL YOUR MONEY. FILING ACHARGE BACK ON MONDAY AT BANK AND AM NOTIFYING BBB ABOUT THIS THEFT AND AM GOING TO POST ABOUT THIS ON QRZ AND ANY OTHER HAM SITE AVAILBLE ON THE NET. DO NOT BUY/ORDER ANYTHING FROM DX!!!!!!!!!! ********************************************* After contacting DX earlier today they advised that they were cancelling the order and issuing a chargeback. Will finally give them credit for this. Just wish they had agreed to do this before. Just don't like thinking I have been taken advantage of after spending more than $3500 over the past couple months there. I ordered a OptiBeam HF Directional Antennas OB11-3HD and 125 feet of DXE-213URC125 with Amphenol 83-1SP Ends on morning of July 6th 2026. The ship date for both were July 7th. The antenna arrived July 10th as scheduled. On the morning of the 9th the coax had not shipped so I did an on-line request to cancel that order because the same thing was available locally at HRO. Within a few minutes of requesting the cancellation I received a call and was told the item was going to be shipped that morning and they would upgrade it to overnight delivery. The order said that my credit card would not be charged until the order was shipped. I checked on the 9th and the charge had already been completed. Today is the 11th and the item has still not shipped. If they had been truthful and told me the actual estimated ship date when I ordered the item and on the 9th when they called I would not be writing this review. I am going to request another cancellation and request a chargeback. I have purchased other items from the company and did not have any major issues. Either way, if they allow the cancelation and chargeback or they force me to accept the product no matter what the ship date, I will never do business with DX Engineering again and I will advise others not to so. All they had to do was be truthful/honest but they chose not to do so. Avoid doing business with this company.

Fast shipping but very slow in handling returns. Also prices are high. Also descriptions need…read morebetter captions on what they are intended for. Lots of hidden specs.

They are an amazing shop and always helpful on setting up components and getting the system working…read morejust right. It is worth paying them a visit. They have a great deal of hard won knowledge.

Lowe's is awesome! From the customer service for sales to their installation team Brian and Bill…read more Couldn't ask for better equipment or service. Shop local!