Cancel

Open app

Search

Verizon Authorized Retailer - Wireless Zone

3.0 (2 reviews)
Closed • 10:00 am - 8:00 pm

Verizon Authorized Retailer - Wireless Zone Photos

You might also consider

More like Verizon Authorized Retailer - Wireless Zone

Recommended Reviews - Verizon Authorized Retailer - Wireless Zone

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Verizon Authorized Retailer - Wireless Zone

You might also consider

Sponsored

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Aha! Wireless - Dr. Is in!

Aha! Wireless

5.0(5 reviews)
20.5 mi
•$$

Joel was awesome. He is always very helpful and informative, and is willing to go the extra mile…read morefor his customers. I have Simple Mobile that I got through him, and my partner is on Page Plus, also through him, and the service and phones are great - so much better than Boost that I had before. I'd highly recommend Aha! Wireless to anyone looking for better service (just not Boost), and a great price on repairs - my broken iPhone screen cost less than half the price of the Apple store, and I haven't had a problem since! Great job, guys!

I am sad that aha is no longer open. I am not at all tech savvy but I could go into aha with total…read moretrust and confidence that I would not be screwed over or taken advantage of. There were even a couple of times where Joel took the time to trouble shoot and ultimately fix whatever the issue was and then offer no charge. Looking back, I wonder if this was possibly because my issue was minor- something that most people would be able to understand and therefore take care of on their own but either way, in this day and age, it's next to impossible to find that kind of generous kindness. As a thank you, I always tipped him. Yesterday I had to jump through hoops just to try to fix my phone and to buy a new phone. It was very stressful and annoying. The whole time I kept saying to my husband that I wished aha was still open. So Joel, if you see this, thank you and know that a lot of people miss aha!

Photos
Aha! Wireless
Aha! Wireless - Showcase and accessories wall

Showcase and accessories wall

Aha! Wireless - We fix iPads as well!

See all

We fix iPads as well!

Cellular Currency

Cellular Currency

4.2(5 reviews)
15.2 mi

Here's the thing. We didn't even get to the repair or sale. My goal is not to disparage, rather…read morecritique. The information gathering stage just needs to be...better. There's a way that information gathering can be done in the natural flow of the conversation. Do not: Be confrontational: This is something as little as the words you use, the tone and the pace in which you say it. Cutting your customer off as he talks through things (It's been a long day. I've been at this since 830am and was ready to buy a phone. There's a way to tactfully correct your customer. When I said Samsung store, i meant to say they said they had a Samsung Diagnostic Computer which analyzes the contents. Yes, they are an insurance company. But they told me what was up, didnt pitch anything new and apologized. Maybe they were lying. But in the end they handled the situation w tact Indirectly call your customer a liar: You asked me if the phone got wet, anything spilled on it, do I let my kids play with it? Not to my knowledge and no my kid doesnt play w it. And then I was gonna say but who is 100% when it comes to spill or splash? But I didnt even get that far. You cut me off saying, "Hey man. Im just asking you some open ended questions (Nice, all good sales books recommend those) but then you said you said your kids dont play w it, I think they do... Bro, just keep that last part to yourself. I walked at that point because my phone is my livelihood. I dont know of anything spilling on it. Another reason my kids dont use my phone is because they have a PS5, PS4, Switch, DS, Fire Tablet, Samsung Tablet, Nintendo DS and other laptops of the like. When I said no, I meant it. Again, this store probably does good work. Just need to brush up on some modern sales books. The Little Red Book of Sales Jordan Belfort: Straight Line Selling Dale Carnegie: How to win friends and influence people. Think and Grow Rich" Napolean Hill These are great starts if you havent already read them. There are also great videos on youtube on the meet and greet and the art and science of information gathering. Wish you the best and here's to no more encounters like this one!

Great customer support! great deals! I walked in left out with a repaired phone in 10 min and it…read morefelt great having my phone back to normal thank you!

Photos
Cellular Currency
Cellular Currency
Cellular Currency

See all

Verizon Authorized Retailer - Wireless Zone - mobilephones - Updated May 2026

Loading...
Loading...
Loading...