Joel was awesome. He is always very helpful and informative, and is willing to go the extra mile…read morefor his customers. I have Simple Mobile that I got through him, and my partner is on Page Plus, also through him, and the service and phones are great - so much better than Boost that I had before. I'd highly recommend Aha! Wireless to anyone looking for better service (just not Boost), and a great price on repairs - my broken iPhone screen cost less than half the price of the Apple store, and I haven't had a problem since! Great job, guys!

Joel and his team are fabulous! I've used them for years to repair phones and computers. They are…read moreproblem solvers who strive for perfection and they try to make sure their customers become repeat customers. Aha has very reasonable rates and wait times. Joel understands the entire wireless communication business and he'll help you to save money on monthly service plans too.

The owners have always got right back to me promptly anytime I've ever had questions or did…read morebusiness with them!!! Thanks guys!!

My Samsung Galaxy Note 3 sat in about an inch of water for a couple of hours. I tried the rice…read moretrick for a few days, then I tried the freezer trick, but still no screen function. I took it in to the Verizon store and they kindly told me it was all over and I should look at picking up a used phone - it seems the Note 2s are going cheap on eBay. But then I was directed to GetMoe and on the SAME DAY I took in my dead phone, Moe had it back and running! Like MAGIC! I used to manage a technology store where we did in house repairs, so I know a little of what is involved. Moe did a fantastic job and he had the tools and parts needed to service all the big brands. If your cell phone is busted - go see Moe! NOTE: GetMoe may not be open right at ten am. Call ahead if you're making a trip to the store, and make sure they're open.

I've been in a lot of Verizon stores over the years but I have Never dealt with such a cocky…read moreemployee. I'm having issues with a new router we bought. It doesn't work at our camper which is what we bought it for. He connects my phone to it in the store and says "it works just fine for me so, I don't know what to tell you"?? Seriously? Maybe McDonald's would be a better career choice for this person.

I received quality service at Wadsworth Verizon retail location they doubled checked that I knew…read morethe instructions on transferring my previous phone data. They suggested protected screen protection good, and new adapters so I wouldn't be without. Aaron and Mike a shout out and a big thank you!

Love the staff. Great customer service. Fast efficient and very friendly. 5 starsread more

Here's the thing. We didn't even get to the repair or sale. My goal is not to disparage, rather…read morecritique. The information gathering stage just needs to be...better. There's a way that information gathering can be done in the natural flow of the conversation. Do not: Be confrontational: This is something as little as the words you use, the tone and the pace in which you say it. Cutting your customer off as he talks through things (It's been a long day. I've been at this since 830am and was ready to buy a phone. There's a way to tactfully correct your customer. When I said Samsung store, i meant to say they said they had a Samsung Diagnostic Computer which analyzes the contents. Yes, they are an insurance company. But they told me what was up, didnt pitch anything new and apologized. Maybe they were lying. But in the end they handled the situation w tact Indirectly call your customer a liar: You asked me if the phone got wet, anything spilled on it, do I let my kids play with it? Not to my knowledge and no my kid doesnt play w it. And then I was gonna say but who is 100% when it comes to spill or splash? But I didnt even get that far. You cut me off saying, "Hey man. Im just asking you some open ended questions (Nice, all good sales books recommend those) but then you said you said your kids dont play w it, I think they do... Bro, just keep that last part to yourself. I walked at that point because my phone is my livelihood. I dont know of anything spilling on it. Another reason my kids dont use my phone is because they have a PS5, PS4, Switch, DS, Fire Tablet, Samsung Tablet, Nintendo DS and other laptops of the like. When I said no, I meant it. Again, this store probably does good work. Just need to brush up on some modern sales books. The Little Red Book of Sales Jordan Belfort: Straight Line Selling Dale Carnegie: How to win friends and influence people. Think and Grow Rich" Napolean Hill These are great starts if you havent already read them. There are also great videos on youtube on the meet and greet and the art and science of information gathering. Wish you the best and here's to no more encounters like this one!