Was harassed today by the female employee at this T-Mobile (707 Canton Rd, Akron, OH 44312)…read morelocation toady between 5:20pm-5:40pm. She asked if I had a mask and I informed her that I do not, and that I have a medical condition and it's hard for me to breathe. Even though there was another customer in that store that wore his mask under his chin, I was told I'd have to wait outside to be waited on. So my question is, is it your store policy to discriminate towards your customers?! Because it is against the law to refuse service to someone, due to a medical condition or to force a customer to wait outside for service, it's discrimination! Should I start sitting at the back of the bus too? Or only be able to drink from specifically designated drinking fountains, only be allowed to enter designated restaurants? I will not stand for this discrimination and harassment. It is absolutely despicable! Should be ashamed that this is how your employees treat their customers. Will report this to Better Business Bureau, Ohio General Attorney, and the Civil Rights Commission, if I need to take this action further!

From the owner: Visit the T-Mobile store in Akron and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 707 Canton Road can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I would not recommend anyone go to russell Cellular. They lied to my wife and I about a free watch…read morePromotion They had. We ended up having to pay for the watch that we didn't want in the first place. The only reason we were taking it is, they said it was free with new phone purchase. They said they could save us a bunch of money on our plan Without changing anything on the plan. We ended up losing. Our bluetooth hot spots and a bunch of other features that we did not want to lose and because we were grandfathered in on the old price to add them back.It ended up costing Us more money to add the stuff back to the plan.Then it originally cost us. I would recommend everyone to only stick to corporate verizon, stores and avoid these con Artists.

We came in to review our plan and upgrade our phones. Kayla was so helpful and looked through all…read morethe promotions available to us to make sure we had the best option. This was the best experience we've had with an upgrade and we have been Verizon customers for many years. Thank you Kayla!

The guys here have been great with helping me with issues in the past. Place has always felt…read morewelcoming, and I never felt pressure when I wasn't ready to buy a new phone and just wanted to pay a bill. Adam was great in helping me get and setup my S8 and the best part was I didn't have to wait forever in the store to be helped. If you are thinking about t-mobile or have t-mobile don't hesitate to come see these guys.

From the owner: Visit the T-Mobile store in Akron and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1 N Hawkins Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Brandon Bowles the store manager was very patient with me purchasing my new phones for me and my…read morewife.

After a dismal experience in the Ellet store, we went to this location, we were met with a cheerful…read morehello, our questions answered quickly and efficiently, they also were out of stock, but he immediately suggested we get online for better selection and deals. Way better experience than just 20 minutes earlier at the other store.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Akron store today.

Today my family and I had an appointment scheduled to install a fresh new service (new house)…read more Unfortunately, our technician (Gavin) never showed up and claimed he did. We know this is incorrect as my mother stood outside waiting for the technician this morning, (during the allotted time for the appointment), and no spectrum vehicle ever showed. I mean NOT A SINGLE utility vehicle in the cul-de-sac. Now we are going another weekend without any services. Spectrum dispatch offered no help (besides a reschedule), claimed they were "busy" (go figure). So, I guess look out for technicians who claim they show up but never do? Maybe hire some better technicians and stop blaming the no-show on valued customers. Wish I could leave 0 stars.

Had no problems until I decided to terminate their service. I was 10 days into the billing cycle…read morebut they would not prorate, so had to pay for 20 days of service I didn't use.

Joel was awesome. He is always very helpful and informative, and is willing to go the extra mile…read morefor his customers. I have Simple Mobile that I got through him, and my partner is on Page Plus, also through him, and the service and phones are great - so much better than Boost that I had before. I'd highly recommend Aha! Wireless to anyone looking for better service (just not Boost), and a great price on repairs - my broken iPhone screen cost less than half the price of the Apple store, and I haven't had a problem since! Great job, guys!

Joel and his team are fabulous! I've used them for years to repair phones and computers. They are…read moreproblem solvers who strive for perfection and they try to make sure their customers become repeat customers. Aha has very reasonable rates and wait times. Joel understands the entire wireless communication business and he'll help you to save money on monthly service plans too.

The owners have always got right back to me promptly anytime I've ever had questions or did…read morebusiness with them!!! Thanks guys!!

My Samsung Galaxy Note 3 sat in about an inch of water for a couple of hours. I tried the rice…read moretrick for a few days, then I tried the freezer trick, but still no screen function. I took it in to the Verizon store and they kindly told me it was all over and I should look at picking up a used phone - it seems the Note 2s are going cheap on eBay. But then I was directed to GetMoe and on the SAME DAY I took in my dead phone, Moe had it back and running! Like MAGIC! I used to manage a technology store where we did in house repairs, so I know a little of what is involved. Moe did a fantastic job and he had the tools and parts needed to service all the big brands. If your cell phone is busted - go see Moe! NOTE: GetMoe may not be open right at ten am. Call ahead if you're making a trip to the store, and make sure they're open.