Joe was an amazing help. Quick and painless for fixing my phone with the charging port issue…read more Highly recommend.

Went to today and Henry H. took care of us. He was knowledgeable, helpful and fixed my wife and my…read morephone right away.

The owners have always got right back to me promptly anytime I've ever had questions or did…read morebusiness with them!!! Thanks guys!!

My Samsung Galaxy Note 3 sat in about an inch of water for a couple of hours. I tried the rice…read moretrick for a few days, then I tried the freezer trick, but still no screen function. I took it in to the Verizon store and they kindly told me it was all over and I should look at picking up a used phone - it seems the Note 2s are going cheap on eBay. But then I was directed to GetMoe and on the SAME DAY I took in my dead phone, Moe had it back and running! Like MAGIC! I used to manage a technology store where we did in house repairs, so I know a little of what is involved. Moe did a fantastic job and he had the tools and parts needed to service all the big brands. If your cell phone is busted - go see Moe! NOTE: GetMoe may not be open right at ten am. Call ahead if you're making a trip to the store, and make sure they're open.

If I could leave zero stars I would. I have been with spectrum for several years for internet and…read moremobile. I have constant problems with customer service. I have three different times placed orders for ​a phone upgrade. It takes 3-4 1/2-1 hour calls to get things handled. The orders are frequently cancelled without reason, even though all payments were completed and paperwork signed. Then, I get the order re-done, and it is canceled again. With nothing sent to me to tell me it is canceled. The website and the app have completely different information than what I am told on the phone, and each person I talk to tells me something different than the previous person...sometimes on the same call. I most recently had two orders cancelled on the galaxy z fold 8, which I had pre-ordered, each time I had to call in several times to do it...it was to have been delivered today,but it was inexplicably cancelled and they were not able to do the order again. Now I have to wait 2-3 more business days to call yet again to determine why this is happening and to see if the order can be redone. Meanwhile,my billing statement shows that I owe over $2000 on my existing phone, which clearly reflects the new phone, as .y old one is paid off. I am FED UP. ​i am tempted to cancel everything and go elsewhere.

Today my family and I had an appointment scheduled to install a fresh new service (new house)…read more Unfortunately, our technician (Gavin) never showed up and claimed he did. We know this is incorrect as my mother stood outside waiting for the technician this morning, (during the allotted time for the appointment), and no spectrum vehicle ever showed. I mean NOT A SINGLE utility vehicle in the cul-de-sac. Now we are going another weekend without any services. Spectrum dispatch offered no help (besides a reschedule), claimed they were "busy" (go figure). So, I guess look out for technicians who claim they show up but never do? Maybe hire some better technicians and stop blaming the no-show on valued customers. Wish I could leave 0 stars.

After a dismal experience in the Ellet store, we went to this location, we were met with a cheerful…read morehello, our questions answered quickly and efficiently, they also were out of stock, but he immediately suggested we get online for better selection and deals. Way better experience than just 20 minutes earlier at the other store.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Akron store today.

I am sad that aha is no longer open. I am not at all tech savvy but I could go into aha with total…read moretrust and confidence that I would not be screwed over or taken advantage of. There were even a couple of times where Joel took the time to trouble shoot and ultimately fix whatever the issue was and then offer no charge. Looking back, I wonder if this was possibly because my issue was minor- something that most people would be able to understand and therefore take care of on their own but either way, in this day and age, it's next to impossible to find that kind of generous kindness. As a thank you, I always tipped him. Yesterday I had to jump through hoops just to try to fix my phone and to buy a new phone. It was very stressful and annoying. The whole time I kept saying to my husband that I wished aha was still open. So Joel, if you see this, thank you and know that a lot of people miss aha!

Joel was awesome. He is always very helpful and informative, and is willing to go the extra mile…read morefor his customers. I have Simple Mobile that I got through him, and my partner is on Page Plus, also through him, and the service and phones are great - so much better than Boost that I had before. I'd highly recommend Aha! Wireless to anyone looking for better service (just not Boost), and a great price on repairs - my broken iPhone screen cost less than half the price of the Apple store, and I haven't had a problem since! Great job, guys!

Tech was extremely polite with great customer service. He went above & beyond to replace my battery.read more

I wish I could give this terrible place no stars. not only is my phone screen still extremely…read moreglitchy after the second day of them replacing my screen, and because they didn't replace my iPhone with apple products so my Face ID doesn't work anymore, they also tried lying to me saying I was wrong and it's because I dropped it too many times, and they blocked me without even trying to find a solution. don't do it sis

This place is great. They fixed my charging port same day and I'm very happy about it. I would…read morehighly recommend this company to everyone.

This place is great! The guy working cleaned out my phone's charging port for free. I thought it…read morewas broken for sure!

Service is quite impersonal, even down to the 'cute' handwritten THANK YOU card that was sent in…read morethe wrong person's name. Also, their retail items are over priced in order to "find a discount" at the last minute, in order to make you think that you've gotten a deal and thus, leave happier than you would have. It's bait and switch on anything they can possibly do to fluff up their numbers in both sales and direct reviews of the employees. I'm embarrassed to say I was with my father when he got his new phone and this all happened. If you have an advanced age relative or friend, I would highly recommend that you accompany them to this establishment, as it's very possible that they would get swindled out of more money on items with marked up prices without someone who could catch the multiple red flags and then "whoops, found a discount " etc etc. The person, Brian, who sold my father his phone, couldn't even be bothered to look up my father's actual name (that is directly listed next to the phone that was purchased, on the date it was purchased - and is also a verified user on the account) to send the absurd card to him.

the customer service experience was exceptional! Brian was incredibly patient and thorough in…read morewalking us through the process of upgrading our phone. thanks a bunch!!

I would not recommend anyone go to russell Cellular. They lied to my wife and I about a free watch…read morePromotion They had. We ended up having to pay for the watch that we didn't want in the first place. The only reason we were taking it is, they said it was free with new phone purchase. They said they could save us a bunch of money on our plan Without changing anything on the plan. We ended up losing. Our bluetooth hot spots and a bunch of other features that we did not want to lose and because we were grandfathered in on the old price to add them back.It ended up costing Us more money to add the stuff back to the plan.Then it originally cost us. I would recommend everyone to only stick to corporate verizon, stores and avoid these con Artists.

We came in to review our plan and upgrade our phones. Kayla was so helpful and looked through all…read morethe promotions available to us to make sure we had the best option. This was the best experience we've had with an upgrade and we have been Verizon customers for many years. Thank you Kayla!