Great company! They put in our phone system and maintain our current system for us. Anytime we have…read morehad an issue their technicians have responded quickly and fixed the issue. This new system is great and I would highly recommend them!

Leo is a super nice guy. I needed a volume button replaced on my A13 5G. He got it done in 15 min…read moretops and it's working perfectly. The price was outstanding the service outstanding. I'm convinced this is the place to go for all your cell phone needs.

I took my phone in to get reset and they unlocked it very quickly he was very nice and helpful…read moreabout other electronics they offered in store! Highly recommend!

Small store, but chock full of items. Used the print center on this trip. It was very expensive…read more 75 two-sided bulletins in color cost $105.00 with tax. Too much if you ask me. It even costs $.03 per bulletin for folding. I'll stick to shopping for office supplies from now on.

Thank you Kayla. Bought a Samsung about a year ago from OfficeMax. WebCam stopped operating went in…read moretalked with Kayla, she took a look told me that more than likely the WebCam wire broke or camera was not operating correctly. She gave me all the information I needed & informed me to get my receipt and contact the manufacturer because it may still be under warranty.

tried installing a remote program on my system and totally messed it up. Called Computer Surgeon…read moreas I recently moved to Wadsworth. They were able to access my system remotely, fixed the problem quickly and installed a security program. It was done within 30 minutes, the tech who helped was patient and understanding. Asked about cost and told it would be sent. Today the bill arrived, completely amazed at the more than reasonable cost. I will recommend them to anyone who will listen and will always use them on a computer issue.

I've used Computer Surgeon's several times and I've always been very impressed. My computer was…read morehacked several months ago. I called and talked to Matt. He was very calm, while I was freaking out. He calmed my fears and walked me thru what I should do. He told me what I should in the future to prevent this. I can't say enough great things about Computer Surgeon's and Matt!

Very helpful. Replaced a phone battery. Very happy. thanks. The nice young man that works there…read moreis very knowledgeable.

October 20th, 2025…read more To whom it may concern, I visited your store located at 2736 Medina Rd, Medina Ohio 44256 about a month ago. I wanted to upgrade my Apple 13 Pro and Series 11 watch to the 17 Pro and Series 11. The salesman said that they did not have the watch or the phone in stock but had upgraded versions. I told him to order the items I wanted. We also talked about keeping my existing plan and with the trade in I would pay about $22 additional each month over 3 years and that included the $7.50 for the phone service on the watch. About 2 weeks later I tried calling the store to see if the phone and watch had arrived. I found out that the phone store does NOT have a phone line and talked to Verizon directly so they could message the store. I did not hear back, so I just drove to the store. When I arrived, the phone and watch was there and the salesman asked me what deal I he had given me. I told him about the $22 per month but that I did not want a payment plan and just wanted to pay it all up front. He then told me that since the order was already started, he would have to cancel it and that would take about 48 hours. A week later, I showed back up at the store and asked a different salesman about my phone. He came back and said there was not a phone and watch for me. I told him that I already saw the phone and watch and that it is in your store. He finally came back with the phone and watch and asked, "What deal did the other salesman give me?" I explained the $22 and that I just wanted to pay it in one lump sum. The salesman then told me that that deal is no longer offered and that the prices have almost doubled. I told the salesman that was a classic "bait and switch" and that I will not do business with your store and I left. I called Verizon, and had to get that order cancelled since the store did not do that. I assumed that with my phone lines being with Verizon for the last 21 years, they were happy to honor the original deal. I have started posting this review on other sites to inform customers that they are NOT a Verizon Dealer, but an authorized dealer and it appears that the price for every contract fluctuates based upon the day, and who you talk to. I can reliably make this accusation since every time I talked to someone, they always have to ask what price I was quoted, instead of the sales person looking up the price or just honoring their original quoted price. Sincerely, Mark

Was at this location to pick up a phone order. The salesman did greet me when I first came in but…read morewas rude, unhelpful and outright condescending when it came to questions. The other comments were right. Avoid this location. Ashton needs some training in customer service! I had my order sent to the store so I could ask questions. Should've just had it shipped to my house. This got one star because it was close to my house. But I'd drive to another just to be treated better. I am a new customer to Verizon. Not a good look.

The nicest, most helpful people work here! I had an issue with my amazon return and a woman working…read morethere helped me & saved me money! Quick service everytime i'm there as well!

Staff is friendly. They get you in and out FAST! Service is always great. Not sure about the value…read morebut my packages always arrive when they say.

My laptop problem was diagnosed and fixed in a timely manner. Very satisfied with the service and…read morepricing. Convenient location as well.