Total fan of this Ace Hardware because of their expert staff and excellent customer service…read more I've been to this location just a few times and other than today I knew I what I needed and finding it wasn't complicated. But today I had to fix a plumbing issue and needed expert help. I took pictures of my plumbing issue on my phone and went to Ace with the hope that I could show the pictures to someone and they could help, not expecting much though. I found the first employee and shared my pictures and issue to her and she sent me to their "resident plumber." Wow! This guy knew exactly what I needed to fix my problem. From the pictures I showed him he diagnosed my problem and showed me the parts I needed to fix it until I can get a plumber to ultimately fix the issue. This guy was an expert. And Ace had what I needed. Then I went over to look at the yard items and found a small bird feeder. A staff member saw me looking at the feeder and voluntarily told me that most of the feeders and related items were located at another location in the store and pointed me in the direction. She didn't have to do that but I'm glad she did because I would have not known about the location.

The staff is always friendly and very helpful. They always are kind to my dogs, too! Today,…read morehowever, and my last visit, was wrought with frustration. The cashier was not well-trained and stumbled on ringing up the people in front of me, then had to call back-up to help her with my purchases. She left in the middle of my sale and had the other employee finish. There was a line of about six people by then. Other than that, the staff is always very knowledgeable and courteous.

Courteous and efficient. Staff is always willing to help. You can find just about everything you…read moreneed in one place. Discounts come in the mail. That's a plus!

I took my lamp that needed repaired. I spoke to an employee and they spoke to a coworker and told…read morehim what I needed. Jeff, who does the work on lamps was so kind and helpful!!! I dropped the lamp off with him expecting to hear from him next week. I went to a local food store and as I was leaving Jeff called and said, "your lamp is done"! I was delighted and amazed! If anyone needs a repair be sure to speak with him!! THE BEST CUSTOMER SERVICE!

Very clean store and friendly staff…read more Had a wide selection of items. Unfortunately they were out of rock salt. They are practicing social distancing.

Shit service, slow and dumb employees. If it isnt spelled out, they cant help…read more If you like to spend close to double, this is your place. As for the name brand stuff? Proud owner and user of stihl equip, you would be hard pressed to find an actual dealer who can fix, incl tune-ups, stihl, i would not trust this band of morons to sell me the correct part -and i say this bc they dont sell stihl brand priming bulbs. Avoid, unless you have plenty of time and cash.

Great variety! I had…read morebeen hearing how great this place was for years. I was finally able to pop in for a short visit. They have such a huge selection of items for your home. Loved the mini houses in the back. Huge selection of lighting fixtures, clothing, kids section. They have a whole section downstairs that we didn't even get to view. If you are looking for a hardware store to get all the finishing touches for your home this is a great place to visit and get ideas.

Great selection of tools, hardware, and supplies. They even have food items and clothing. There…read moreare full scale homes built inside the store so that you can see how different kitchens, cabinets, and appliances will look. Incredible two story store! Well worth the trip. There is something here for everyone.

I can't understand all the 1-* reviews! this store has everything and usually the prices are lower…read morethan Amazon! my only 'complaint' is the huge size of the store! at 82, the store's size is a challenge!

My wife and I have had an overall positive experience at this Menards, and now that we've been…read morecoming here for a while, we know when to come here and when to go to their competitors. We have found that the pros mostly outweigh the cons. We've saved some money coming here through the years and have almost always found what we've needed for own home repairs and yard maintenance. The store is clean, well organized, and store employees have always been helpful and friendly. I've used the Menards app to see if the store has what I'm looking for and to help me locate items once I've found them. That's very useful. We get a kick out of finding food and drinks there. Couldn't believe we found giardiniera (spicy relish often used on Chicago-style hot dogs) and other items there in a pinch. It's saved us from going to a much busier grocery store. We've rented their pickup truck to bring furniture to our daughter''s new place. That was a good value and rental was a snap. But there are three things that we have found not so great: 1.) Their garden section is hit-or-miss with plants, and sometimes the plants look a bit unhealthy. 2.) I wish product reviews were available on their website and app to help me decide if products I'm considering are good or not. 3.) I think the rebate system is terrible; unless you are spending a lot, sending in a rebate slip to get back 11% on a five dollar item isn't worth the postage stamp, and you aren't always guaranteed that an item has a rebate attached to it-we recently discovered that. Also the 'rebate' is store credit, so not really cash back in your pocket.

I love shopping at Home Depot but their delivery sucks big time…read more I had a toilet delivered left on the front porch that was fine, but the box was a mess the corner was crushed and the toilet was broken, shattered into pieces. So we had to lug the toilet back to the store and get a new one.(Employees were very helpful) The reason you have things delivered is for convenience. This was very inconvenient! Then we had a bathtub, shower door and tub surround delivered. We were told it would be delivered to the first DRY AREA! we have a big front porch, where did they leave it IN THE DRIVEWAY!! and it was starting to sprinkle, when my husband asked if they could put it on the porch they just smiled and waved!! how dry was that!!? I don't think I will ever order something to be delivered again!! It was a very stressful and the dates kept changing. HOME DEPOT FIX YOUR DELIVERY SERVICE!!

Friendly staff. Aisles are well organized. Dimitrias always help me load my truck. He is the best!…read moreThis location is my goto place for materials.

Convenient and helpful. Was especially pleased that they accepted a return from a purchase made at…read moreanother ACE Hardware while we were traveling. Clean, well organized, and well stocked.

Stopped in to have a paint sample altered so I could buy a gallon there... rude, snappy woman…read morebehind counter was no help. Typical Hudson Ohio personality, I will never buy another gallon there and I use many gallons a year!