Getting my second service done with them. First was a laptop drive repair during the pandemic time…read moreand now some work on a new build. Good shop. I'm taking them another laptop when i pick up the PC.

I have got quite a few phone repairs (cracked screen, water damage, fried HDMI port on xbox series)…read moreon separate occasions and their timing, professionalism, and prices are very very good. They are the best!!

Didn't catch his name, but the main dude working on the repairs was very friendly and helpful. Easy…read moreto talk to and understood what needed to be repaired. Fair prices compared to having a big corporation to send out to, fix it, and send it back. He was able to replace the front screen of my iPhone XS and my bf's XS Max for under $200. Also placed a new screen protector as well. Quick timing for both phones. Within an hour they were both done. :) I would recommend this place for fixing up a broken phone. ** Be alert of ur surroundings in this area

I was very impressed with the service I received. Needed a new iPhone X screen. Dropped my phone…read moreoff and was ready in an hour. Cost for my phone was under $100. The phone is working great and no issues with the new screen. I highly recommend checking them out. All prices are posted and was another plus for them.

Short Review: One of the best customer experiences I have ever had and a great selection…read more Detailed Summary: Jim spent the better part of a day with myself and a friend, letting us try out speakers, A/V receivers, amplifiers, pre-amps, etc. He listened to my relentless technical questioning, made suggestions at the right times, allowed us to play with the gear, left us alone with the equipment to try (big contrast to other high end stores that will not let you touch gear), switched the receivers back and forth for us to try, and let us select from a plethora of streaming songs. He did not try to push any products or high end gear, but allowed us to experience the equipment ourselves and reflected and provided insight after. These guys make recommendations for you, the customer. In fact, he advised against some higher end items, explaining it the diminishing returns unless you just had the money to spend. In contrast to this experience, I previously visited the only McIntosh dealer in Pittsburgh, Butch's Sound and Vision (totally unrelated name), who "did not allow customers to touch equipment", gave me vague technical info and answered most questions with " it depends how much money you wanted to spend." The speakers here could not be switched without redoing the wiring (useless when trying to compare speakers), the in wall speakers were from the 80's, and while the selection was mediocre, I would go out of my way (and in this case out of state), to find another McIntosh dealer. These guys at this Sound and Vision sell couches/furniture as well, which makes use of the space. They have 1 sound room with high end items like McIntosh and Anthem amps/preamps, combined with some Bowers and Wilkins 800 series speakers (please let me win the lottery!), 1 sound room with sets and sets of speakers (Paradigm, etc.) with surround sound, acoustic panels, various brands of A/V receivers (Marantz, Integra, Denon, Athem) to try out, another back sound room that is more of a true home theatre experience, a large projector room with 11 channel audio (including Dolby Atmos height ceiling speakers, etc.), and a few small areas with amps/tv's etc. They also have spools of audio cable but only a few types of end connectors available. They have some power conditioners and half dozen outdoor speaker options. We walked away with a few things after investing time here: knowledge of proper speaker/room setup, a few products including a high end a/v receiver, and new knowledge about how to get more out of the receiver. Jim said to just give him a call when I was setting up the receiver and he could walk me through it, a good gesture. The only negative thing was that their knowledge of some of the wattage specs for a few amps was off and it would have been nice to have the specs printed out somewhere handy, but they looked up the information. A+ experience overall.

We just bought a television from Sound and Vision. Everyone we dealt with at this company was…read moreexceptional in their knowledge of the product and in their customer service. We are very very pleased and would highly recommend them. Carol Wallace

Purchased an AT-VM92C headshell and stylus for my 45 y/o Technics turnable. it couldn't have been…read moreeasier -- screw the old one out, screw the new one in and everything sounds brand new. I haven't had the pleasure of testing their after sale customer service but the product itself is fantastic

Bought a nearly $1,000 turntable from Audio Technica. The AT-LP7, which is supposed to be their…read morepremium turntable. After less than 6 months the belt kept slipping off of the the drive pulley. After trying 3 new belts the same things happens with them. What's even worse is I can't anyone from AT to respond to emails or phone calls. Apparently they don't care about their customers. Beware of Audio Technica....they'll rip you off!!!!!

The 99 flat rate fee was nice. One fee does fixed it all. They got my computer upgraded to windows…read more10 because Windows 7 is no longer being supported by Microsoft I thought I had been hacked because I was having issues and they got all that situated and my computer back to me the next day.

Super helpful, good prices, they did move to 1620 US Route 62 which is even more convenient for me…read more They are also opened Saturdays now, so another win.

In March of 2026 I bought a pair of Dahlquest DQ10 speakers. I took them home and after listening…read moreto them they sounded as I remembered them, I owned a new pair in 1980. The only problem was the woofers did not sound correct. I took the cover off and noticed the woofers needed re foamed, a frequent problem. The DQ10's have 5 drivers in them and a complicated crossover system. The woofer is a popular 10" Advent, masonite front, mounted in a 12" frame. The woofers foam has a reverse roll, unique to the DQ-10. When I received the woofers I noticed the foam was installed incorrectly. When I brought this to Micheal's attention, he told me they are correct and that was the way the re cone kit came. If so then he ordered the incorrect kit. He told me if I wanted them reversed, I would have to pay for it. There was also a problem with his rebuild of the crossover. I have provided a picture of the crossover problem. I cannot recommend Orban Audio and will never use him in the future.

Mike does excellent work Just had him recone a JBL D130 F with a 4 ohm kit being used on a 1965…read morefender bassman amp , did the job quickly I have used mike in the past and work done excellently. I have recommended to other guitar and bass players and stereo home speakers as well all done quickly and proffessionally.

I was in need of dryer asap. It wasn't the right time for me to invest in a new set! I stopped into…read moretheir store they had what I needed and at a fair price! The gentle man was kind and helpful! Was told they could deliver it that evening after 5:30, which was fine by me! He ended up calling and got the dryer to me sooner! Came and switched out my dryer in no time at all! Would for sure stop back if needed to!

My computer would not turn on. I didn't know where to go when an acquaintance told me about…read moreBetterBuilt.com. They analyzed the problem, gave me a workable solution, saved my files, and had it up and running within 2 weeks. They were up front about costs and how best to remedy my computer's issues. I would definitely recommend them to anyone with a computer issue.

My laptop's memory failed and I wasn't ready for a new model yet, just wanted the old one fixed…read more Top notch, quick repairs were provided by what appears to be geeky hobbyists that turned professional. BetterBuilt is a local computer equipment and services company that I will use again.