If you go to this location for a new phone/plan, you MUST ask for Mike with Sprint! He was soo very…read morehelpful and professional, we can't thank him enough!!

I know that 1 star review for this particular Radio Shack is unfair, but I am angry with Radio…read moreShack, and this is the store I am currently at. When I was a kid, my parents had a streak of 3-4 phones they got at Radio Shack, all of them with problems. Because of this, and other problems with quality and customer service, they encouraged me to never shop at Radio Shack. Well, after 25 years, I regretfully tried Radio Shack again. I was looking for a phone line for my DSL/Internet. I told the clerk I wanted the best quality possible, even if he directed me elsewhere. He assured me I was looking at the best. I bought 50' and 100' because I was not sure which I needed and figured I could return the one I didn't use. Well, a month after I put the 50' in, the ISP guy said the line was crap, and ripped it out and put the his good stuff in. Then, when I tried to return the 100' foot line, the store I bought it from was going out of business and not accepting any returns. Then, other Radio Shacks said they could not accept returns from a store that was going out of business. I'm not surprised that it is going out of business, and expect many others to follow suit soon. I should have listened to my parents. Oh yea, my wife found the $18 line for $8 on the Internet, so she is not so happy either. Go to Radio Shack for overpriced, low-quality junk if you want to, or take my parents advice.

Everything. They are very knowledgeable on audiofile equipment and pleasant to deal with.read more

Very rude. Not interested in fixing my computer speakers (budget powered studio monitors) even…read morethough the instructions are right there on Youtube. He thinks bluetooth "breaks" easily. May I introduce you to the 21st century?

they are an absolute joke. I took a 1 year old I pad into sell it since I bought a new one. this…read morewas $400 last year and they offered 75 cents for it even working perfectly.... what a joke

Visited this store and they took on the job of fixing my daughters iPhone. My 12y old daughter paid…read morethem $100 from her earned allowance for her phone to get hot fall apart and completely stop working 2 weeks later. Took to Apple- well, electronics Flip didn't replace the screws to keep the screen on. I called electronics flip to let them know- I was told a manager would be calling me back, I'm still waiting- it's two months later. NOTE: if you can't stand by your product/service and/or provide great customer service - what's the use? Taking peoples money isn't cool at all, especially a child- she was so disappointed and upset!! I would not recommend this place at all.. no effort at all was made to fix the problem or offer a refund.

We just bought a television from Sound and Vision. Everyone we dealt with at this company was…read moreexceptional in their knowledge of the product and in their customer service. We are very very pleased and would highly recommend them. Carol Wallace

Great customer service by my salesman, Jackson. Just bought large Magnepan speakers there, and he…read morewent the extra mile to deliver them to my house personally in his own car, which was much appreciated. Very attractive store and uniformly friendly staff. I will not hesitate to revisit the next time I am in the market for audio/video equipment.

Ordered a washer and dryer from here at a great sale price. The salesman was very knowledgeable and…read moreexplained many aspects of the different brands. Did not try to push you into something but provided info for you to make a good choice for your needs. Even the team who came out to install and set up the machines were friendly and did a great job. I recommend shopping here rather than the big box stores. They even serivce what they sell.

Barry is very knowledgeable and helpful! He is willing to customize our package and work with us in…read moretiming

Micro Center is a retail-store chain that has locations in some states. This particular store is in…read morethe East side of Cleveland. It sells computers , PC parts, printers, televisions, cameras, cell phones, and many other home electronics. My husband has fond memories of Micro Center from when we lived in a different state, and where we currently live in Pittsburgh, we have no Micro Center. Therefore, he drove to this store in Cleveland to shop. He purchased an Alienware gaming monitor, a monitor arm, a Seagate hard drive, a mouse, and a screwdriver set. He said that the store had a sale so the prices were reasonable. He has used these products for about two weeks now, and he feels happy with their quality.

My laptop suddenly stopped working. The screen was black except for a cursor that I was able to…read moremove around. I took it to Micro Center in Mayfield Heights hoping they could at least save the files from the hard drive. I expected that I probably wouldn't be able to save the machine. I was able to walk in and someone helped me right away. He listened to my issues and told me they could get to it the same day. Sure enough, they contacted me later in the day and said it was ready. When I picked it up, there was a backup hard drive with all of my files like I asked and the laptop was working fine as well. The results were better than I expected and the service was fast. I am satisfied with everything that they did.