Royale Clay, fit specialist, was really great to work with. Everyone that has waited on my husband…read moreor I over the last 20 years has been very knowledgeable and helpful. Sometimes you have to wait to see someone. But once it's your turn, you are not rushed.

Went there yesterday to exchange some shoes I bought online and left there with a pair that fit my…read morefeet way better while meeting my needs. The lady who helped me explained the features and took her time to help me get a good-fitting pair of shoes.

Have been to The Shoe Dept several times over the past few years. Their selection is great. The…read moreprices are reasonable. However, the service is hit or miss. We went today to get my mom some shoes after her Mother's Day lunch. We wandered all over the store finding several pairs she liked. But before we could continue she needed to use the restroom (which she has used in the store before) and the clerk would not let her go back. So we left the store, without the shoes. Sometimes it's all about the service. If there were a sign posted that said, "no public restroom" or she hadn't used it before that would be one thing. But there wasn't and she had. I'm imagining we'll go back in the future will just be sure to do so with an empty bladder.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Don't bother keeping the DSW membership card they give you, because they won't use it. Instead they…read morehassle you for your info during checkout. They don't tell you they can input the numbers from your card, they keep insisting you give them your phone number, email, etc. out loud, in front of the other customers. The people in front of me took almost 10 minutes to checkout, because they had to give all of their personal info before the employee took their monly. When I got to the cash register, and said I had the DSW card on my Apple Watch, I was told they "couldn't scan the cards" and had to type in the phone number used. I said I just wanted to pay for my shoes, and the employee insisted I give her a phone number. I gave her our old house number, since that would have been the one we used years ago, and told her I didn't want to give out all my other info, outloud in front of other customers. She became rude, slammed the boxes around, barely spoke to me to give me my total. Rude ridiculous experience. Just let people buy their shoes. When done, I asked her if she could have typed in the number from the DSW membership card, and she said YES. So why the heck didn't she do that instead of insisting on a phone number? The discounts are worthless anyway, the BUY 1 GET 1 HALF OFF small print excludes 99% of the brands in the store. Worthless.

My favorite spot in Belden Village for shoes. I can always count on finding shoes here for any…read moreoccasion. I would say 99% of the time they have my size (9) as well. Very nice dress shoes, assortment of Nike, Adidas, John Madden, Vince Camuto, Birkenstock (or my FAV alternative that they carry- White Mountain), Sketchers, Vans, Sperry, and more! This is always my first and only spot for shoes. They also have a rewards program. I shop here maybe 1-2 times every few months (not often) but I still always end up with rewards such as $10 off. Or sometimes $25 of $100 or something. SUE is my favorite team member here. She is always so nice and cares about the customer! Her smile is welcoming and staff members like her are what keeps customers coming back! They also carry accessories too such as totes, jewelry, socks, perfume/cologne, and cute nick nacks. I DSW.

I bought almost 200$ uggs. And the lady sold me the waterproof spray for like 16$... swore it…read moreworked... girl my uggs are DESTROYED. Money wasted my shoes look terrible they got wet from walking thru the grass! And they're now stained. I can't even wear them anymore. So irritated!!!

Took my 14 year old daughter shoe shopping for her birthday. She was dead set on the Nike Air Max…read more07. Sold out everywhere. She's was ticked off and was about to throw in the towel. She said let's try Journeys and I'll see if they have any Vans I like. Within five minutes we scored the winning pair of shoes! Now here's the best part. We went to every store in he mall. Nobody really wanted to help us at the stores. A few looked and tried to order the Nikes...but they were again, sold out. But also, no attempts were made by these salespeople to sell us another pair of shoes. Until we got to Journeys. I don't know our salesman's name. But he was Johnny on the spot. He kept it simple and was super helpful. I legit stress over shoe shopping. And this guy made it a breeze.

Marshall's always a great selection of seasonal of decor and clothing items…read more This location is on the Strip in the North Canton and very accessible to other stores. There is plenty of parking, well lit parking lot, and within walking distance of other stores. The thing with Marshall's and their great comparable deals is, if you see something you like whether seasonal, clothing, shoes, kitchen ware etc you need to get it then. It's not guaranteed you'll find the same items every time you come into the store.

I don't like the clearance items on the end isles!! I like it all in one place like it was before,…read moreall on one isle, so much better, so please put in one area!! thank you!!!

This place is kind of a big deal! They went above and beyond, and in fact, they went completely out…read moreof their way to help! They are passionate about what they do and it shows! The store was so welcoming, laid back and relaxed. Collective is an asset to this community and I am so happy to have found them! Thank you again!