Helpful and knowledgeable these guys really know their stuff. I was very impressed with Zack he was…read moreable to help me with a very complicated problem and gave me great customer service I noticed it with each and every person that came in there that they were able to also give them great customer service. I've been in too many Verizon stores and I can see that this one even though it's an authorized reseller is better than any other Verizon store or any other cell phone store that I've ever been in kudos to everyone.

Joe was an amazing help. Quick and painless for fixing my phone with the charging port issue…read more Highly recommend.

Went to today and Henry H. took care of us. He was knowledgeable, helpful and fixed my wife and my…read morephone right away.

Didn't catch his name, but the main dude working on the repairs was very friendly and helpful. Easy…read moreto talk to and understood what needed to be repaired. Fair prices compared to having a big corporation to send out to, fix it, and send it back. He was able to replace the front screen of my iPhone XS and my bf's XS Max for under $200. Also placed a new screen protector as well. Quick timing for both phones. Within an hour they were both done. :) I would recommend this place for fixing up a broken phone. ** Be alert of ur surroundings in this area

I was very impressed with the service I received. Needed a new iPhone X screen. Dropped my phone…read moreoff and was ready in an hour. Cost for my phone was under $100. The phone is working great and no issues with the new screen. I highly recommend checking them out. All prices are posted and was another plus for them.

The owners have always got right back to me promptly anytime I've ever had questions or did…read morebusiness with them!!! Thanks guys!!

My Samsung Galaxy Note 3 sat in about an inch of water for a couple of hours. I tried the rice…read moretrick for a few days, then I tried the freezer trick, but still no screen function. I took it in to the Verizon store and they kindly told me it was all over and I should look at picking up a used phone - it seems the Note 2s are going cheap on eBay. But then I was directed to GetMoe and on the SAME DAY I took in my dead phone, Moe had it back and running! Like MAGIC! I used to manage a technology store where we did in house repairs, so I know a little of what is involved. Moe did a fantastic job and he had the tools and parts needed to service all the big brands. If your cell phone is busted - go see Moe! NOTE: GetMoe may not be open right at ten am. Call ahead if you're making a trip to the store, and make sure they're open.

Connor tried to replace a recalled keyboard. He was unsuccessful. He did not call to tell me he…read morewas unsuccessful, I had to track him down. He finally admitted it was still broken, but he claimed there was water damage to the laptop. This was a surprise to me, as he had checked for damage when I dropped it off and gave it the all clear. When I got my computer back, I took it to Apple and they confirmed there was indeed no water damage. Connor lied. Connor was a terrible communicator and because of this, I've been without a work device for three months. Sadly, this business failed me at every step.

Top Notch! They…read moregave me a quote for a new battery for my MacBook Pro and emailed me a bit later when they discovered that they could get me a better price. I was In and out in 1/2 hr. Very professional and trustworthy. Was recommended to them by other folks who have had good experiences. They could use a little reading material in their waiting area but by the time I was done admiring the green reading lamp, my battery was replaced and I was on my way! Lost 1/2 star from me for not accepting American Express.

Done business with them for years. Second generation two way radio shop. Kenwood dealer digital and…read moreanalog. Wide area multi site coverage beyond Ohio wide. Local wide areas and in plant. And I am in a related Field. Honest reliable and friendly! A rare combination in this day and age.

Paid a visit today to look for a new POTA radio. Alan was a great help even matched a competitor's…read moreprice. Great selection had a hard to find radio in stock, 200 of them hihi. Thanks guys KE8NKV 73.

Was told by DX that they would issue a chargeback and it would show up at my bank within 2 days…read more It has been 8 days and still no chargeback. They did cancel the order but they kept my $345.00. As far as I am concerned this is theft on top of repeatedly lying about it being shipped. ********************************************* AVOID DOING BUSINESS WITH DX ENGINEERING. THE COMPANY CANNOT BE TRUSTED AND MAY EVEN STEAL YOUR MONEY. FILING ACHARGE BACK ON MONDAY AT BANK AND AM NOTIFYING BBB ABOUT THIS THEFT AND AM GOING TO POST ABOUT THIS ON QRZ AND ANY OTHER HAM SITE AVAILBLE ON THE NET. DO NOT BUY/ORDER ANYTHING FROM DX!!!!!!!!!! ********************************************* After contacting DX earlier today they advised that they were cancelling the order and issuing a chargeback. Will finally give them credit for this. Just wish they had agreed to do this before. Just don't like thinking I have been taken advantage of after spending more than $3500 over the past couple months there. I ordered a OptiBeam HF Directional Antennas OB11-3HD and 125 feet of DXE-213URC125 with Amphenol 83-1SP Ends on morning of July 6th 2026. The ship date for both were July 7th. The antenna arrived July 10th as scheduled. On the morning of the 9th the coax had not shipped so I did an on-line request to cancel that order because the same thing was available locally at HRO. Within a few minutes of requesting the cancellation I received a call and was told the item was going to be shipped that morning and they would upgrade it to overnight delivery. The order said that my credit card would not be charged until the order was shipped. I checked on the 9th and the charge had already been completed. Today is the 11th and the item has still not shipped. If they had been truthful and told me the actual estimated ship date when I ordered the item and on the 9th when they called I would not be writing this review. I am going to request another cancellation and request a chargeback. I have purchased other items from the company and did not have any major issues. Either way, if they allow the cancelation and chargeback or they force me to accept the product no matter what the ship date, I will never do business with DX Engineering again and I will advise others not to so. All they had to do was be truthful/honest but they chose not to do so. Avoid doing business with this company.

Fast, easy and great customer service! Great quality! It was a small order but it was a rush and…read moreGary and David made it happen - but they always do! Thank you!