I had to transfer my data from my old and expiring 3G phone and Dylan was professional and very…read morepatient working the transfer until it was completed. Most CS folks would have let it go, "can't do it" 2021 attitude but not Dylan. We will continue to use this White Lake AT&T store and Dylan for our phone needs.

Darrius is awesome! He helped my boyfriend add me to my plan and patiently transferred my 14,000…read moretexts to my new phone. He was able to help me decide between a Samsung and an iPhone, set everything up and made it easy on me. Went back a few months later to get a phone for my dad, just the most basic flip phone and he was great again. Not only did he remember me, but he printed the phone number on a little label maker which my dad really appreciated. He was also helpful when it came to cases, I chose a pelican case and loved it. The man can apply a screen protector like a boss. My boyfriend's sister and husband came there to get cases and he was great with them too. Thank you again for all your help!

I don't know where to start with our visit to Xfinity yesterday. It was the first time we had great…read moreservice there and have been going there for years. Sara W. waited on us and she was exceptional. Very professional, courteous, quick, pleasant, and a great person to deal with. She is truly a company asset. Treat her right because you have a real gem there.

The customer service at Xfinity is the absolute worst. They were going to raise the monthly price…read morefor my internet service by 33% so I called them to negotiate. The dingbat from customer service with whom I was on the phone assured me that she had adjusted the rate back to what it had been. However, when I saw the next bill, she had done nothing. Fed up with Xfinity, I decided to change my internet service provider to another company. Xfinity sent me an email to pay the prorated balance of my account so I called them to discuss the adjustment to my account. They said my wait time was around 70 minutes but they would call me back so I didn't have to wait on hold. Needless to say, nobody ever called back. Then I got an email from them threatening to send my account to collections if I didn't pay. I called back the next day with no satisfaction. I tried to log into my account but they needed to text me a code to access my account. Despite the fact that I tried to get them to send me a code TEN TIMES without ever receiving a text from them, I called them back AGAIN and now I am waiting for the promised return call. Simply put, Xfinity sucks. Their customer service is the worst and it has always been bad. Some of the representatives they put on the phone don't follow through with what they say they will do and it is difficult to understand them in the first place. Would I recommend Xfinity for any of their services? Absolutely, as a company to AVOID!

I would absolutely not recommend the phone clinic for any sort of phone repair. I brought in my…read moreiPhone 17 pro max to get the screen fixed. I went to pick it up when it was done, and Brian said His screwdriver slipped when doing the repair resulting in 3 giant lines going down the left side of the screen and a black bubble in the corner. He said I would have to pay half of the service and take the phone and he would have a new screen overnighted. This was a Friday and the new screen didn't get put on until the following Monday, so I paid the rest of the service on monday. After getting the new screen on Monday within A week of having the screen I picked up my phone to see 2 lines back on the left side of the screen in the same spot as before. I called him to explain what was going on and was aware of their LIFETIME warranty. He told me I must have done something to it and there's nothing he can do but would call me back. Never heard from him again. Went in a week later after waiting to hear back. Told me it wasn't that big of a deal and I can't prove it was his fault that the screen is clearly defective. Safe to say they do NOT honor their "Lifetime Warranty" and do not value their customers time or money. Would NOT recommend.

DO NOT SPEND MONEY HERE!! After having to pay another $80 to get a screen that WORKS, I was told…read morethe tech at Phone Clinic didn't even put all the parts back in my phone. It was missing several screens. And the screens they use are a local Michigan company called Siren (not sure if I have the correct spelling) that cost around $10. $200 screen my ass. My second time as a customer proved more difficult than the first. My phone screen cracked and went in to replace it. The first screen was defected. Because of the manufacturer warranty they replaced it. But apparently with a $100 more expensive one. However it doesn't matter because my screen is impossible to type on. It keeps changing the letters & typing letters or words that I don't type. He claims his testing is accurate - testing isn't typing words but letters slowly, one at a time in the "TO" of a text message. Had he tried typing he would be as frustrated as I am right now trying to type this. I showed him but he claims it was my typing. The screen that I had to get repaired was from my first time getting my screen replaced there. So I know it's possible to act normal. However he refused to listen, or test it out via typing a paragraph even though it has a manufacturers warranty. Also- the repair job was so bad the screen came unplugged from normal use within 30 min. I have dropped my phone thousands of times I'm sure but never has the screen unplugged. Listen.. I don't want to be in your store any longer than I have to. But it's time to make this right. Yelp makes me give at least 1 star but with a 25% success rate & awful customer service I'd really like to give negative stars. Edited to add: After not receiving a phone call from the owner I called the store. The same tech refuses to understand that the screen he put on doesn't work. He claims I'm trying to coerce him into something... into what exactly? I'm not asking for an additional product, I never asked for have a (supposedly) more expensive screen to be put on. I asked to have a screen that doesn't malfunction. He claimed because I walked in without a case on it, that that proves I dropped it. It proved nothing. I didn't drop it, I didn't want to bother bringing the case in with me. What I think they do is put on a terrible screen, customer comes back when it doesn't work & they seem "better" when they put on a "more expensive one". When really they're all shitty products. Because this has happened not once, but twice. He also said he'll appeal this review when it's completely accurate. This is literally the most ridiculous customer service I've ever received. Avoid at ALL cost.

Terrible location. Unnecessarily difficult to check out with cash. It is stupid. They need to do…read morebetter. It's not that hard. They make self checkout machine machines that take money. Why don't they use them. It is pathetic.

Josh, in customer service, went above and beyond the call of duty in helping me find my phone…read more Wonderful young man!

I came in for a windshield replacement and waited approximately 2 hours. Job completed 1 3/4 hrs…read more Lobby could be more comfortable for waiting but it was sufficed. It looked like they were remodeling. Staff was brief but friendly. I would return in the future. I have used Henderson Glass before in Novi. Four stars because the installers left small prices of black stuff in my truck and my window slightly opened. Maybe to vent out the glue smell? Small issue to fuss over in my old 2004 Explorer.

When told they only do stone chip repairs only take around 30 minutes but are done around other…read morejobs I requested an appointment early in the day or late in the day as I had to be at work. They made an 8 am appointment, actually arrived before they opened. After checking in sat there 30 minutes, car never moved. I had an appointment is Southfield at 9:30 am, when I complained they offered me my keys, saying they were doing it around other jobs---even though I had the first appointment in the morning? They didn't even try to keep my business.

I had the good fortune of recently visiting discount battery in Highland. My RV batteries needed to…read morebe replaced. Matthew took my batteries and charged them overnight, then he tested them and said as much as he would like to make a sale the batteries are in good shape. I appreciate his candor and honesty I know a lot of places that would've said they were bad. He didn't charge me a dime and he also help me carry my batteries to my car for me. Just a solid young man. I don't think you will have a problem if you are in the market for batteries.

As always when im here, amazing customer service and best deals around! Highly recommend going…read morethere and having Matt help you out. I believe his name is Matt?

Love the value and sales. The employees are great so helpful. The store very clean easy return…read morepolicy.

High value with low prices. Harbor Freight offers a great selection and is just impossible to beat.read more