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    Verizon

    2.2 (17 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 month ago

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    5 months ago

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    11 months ago

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    2 years ago

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    2 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    10 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    Ask the Community - Verizon

    Xfinity

    Xfinity

    (2 reviews)

    I don't know where to start with our visit to Xfinity yesterday. It was the first time we had great…read moreservice there and have been going there for years. Sara W. waited on us and she was exceptional. Very professional, courteous, quick, pleasant, and a great person to deal with. She is truly a company asset. Treat her right because you have a real gem there.

    The customer service at Xfinity is the absolute worst. They were going to raise the monthly price…read morefor my internet service by 33% so I called them to negotiate. The dingbat from customer service with whom I was on the phone assured me that she had adjusted the rate back to what it had been. However, when I saw the next bill, she had done nothing. Fed up with Xfinity, I decided to change my internet service provider to another company. Xfinity sent me an email to pay the prorated balance of my account so I called them to discuss the adjustment to my account. They said my wait time was around 70 minutes but they would call me back so I didn't have to wait on hold. Needless to say, nobody ever called back. Then I got an email from them threatening to send my account to collections if I didn't pay. I called back the next day with no satisfaction. I tried to log into my account but they needed to text me a code to access my account. Despite the fact that I tried to get them to send me a code TEN TIMES without ever receiving a text from them, I called them back AGAIN and now I am waiting for the promised return call. Simply put, Xfinity sucks. Their customer service is the worst and it has always been bad. Some of the representatives they put on the phone don't follow through with what they say they will do and it is difficult to understand them in the first place. Would I recommend Xfinity for any of their services? Absolutely, as a company to AVOID!

    Verizon - mobilephones - Updated May 2026

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