We needed to get a router for our house after moving and dropped in here about five minutes before…read moreclose. I know, we're jerks. But on the plus side, no one seemed to care in the store! We walked in, were greeted right away and directed to the router section. SO works in the phone/cable industry so we knew what we wanted and only took a minute to pick ours out. We checked out at the service desk, no wait which was nice, and were gone before close. Cashier at the service desk was very friendly and chatted with us while we cashed out rather than secretly judging us for sneaking in last minute.

The service is ok here. You need to know what your looking for and then they can help point you to…read morethe right area. Some of the sales folks are helpful and some are not, just like anywhere else

they just don't fix tv's. took a 4 bulb infrared panel for my sauna tent to them because the timer…read morekept shutting off after a couple of minutes. called me 2 days later all fixed for a little less than I was quoted. I'm satisfied.

I feel the price for service was very expensive given the work that was done vs the work I…read morerequested. There is a $60 fee just to look at the item, then the "total repair fee" minus the $60. The bare minimum of work was done on my unit. And unfortunately I have since learned that I overpaid big time. The cost of my repairs elsewhere comes up at about 50% of what I paid. Definitely shop around folks.

Computer Alley to the rescue…read more I bought a new machine online recently, and then I managed to break it within 90 seconds of taking it out of the box. So I called these guys. They did excellent work, fixing the problem which I had caused, and also a couple other issues with the machine. They were also helpful over the phone when I was confused about some aspects of the new system that I was not familiar with. Next time I want a new box, I will have them put it together for me in the first place, rather than finding someplace online.

Had an issue with my MacBook Air after an upgrade to iOS 25 and they fixed the issue in less than…read morean hour while I waited. They were great to work with and know their stuff. If you have any computer issue, come here first.

I don't know where to start! Could be the first wasted trip out there (100mi round trip) or the…read moresecond when they repaired my daughter's phone only to damage the front camera. Maybe when I was told the new camera was ordered and wasn't. Either way I wouldn't take anything to these people the way they do business, all the while telling you their helping you out while screwing your eyeballs out!

They were timely and had great communication. The price…read morewasn't bad either to fix the repair of my laptop.

I purchased a pair of certified pre-owned Wilson Sasha speakers from Paragon. They were…read moremeticulously packed and shipped out to my home. Richard came out for professional setup. He was extremely knowledgeable and took his time to achieve the best possible sound in my room. I was floored at how much better the speakers sounded after his consultation. Soundstage is much wider and the bass energy more controlled. Time alignment of highs was improved after he recommended the taller spikes for the upper module. Listening now with a glass of scotch and a big smile on my face.

Any store that can have more than 20 different audio components manufactured by McIntosh deserves…read moreto be noticed! The venerable brand that brought hippies the sound and soundtracks of their lives (possibly unknowingly) was in fact the driving force behind the Grateful Dead's famous "Wall of Sound." Paragon is a classic (as in 1980s heyday) high-end audio shop. At best a place to drop dukets and at worst, a total men's club (events with elegant scotch, bourbon, wine and cigars). Over the past 10-years or so I've seen the store expand and its fleet of delivery and service vehicles grow. Just spent $70K on a McIntosh home entertainment center? They'll install, balance and dial it in for you. I do not know if they have a service shop but I know from talking to techs in California that this brand seldom needs repairs. Our recent visit was a gathering of like-minded friends with a long history of audiophile (and record collecting) tendencies. We arrived in the last hour or so of their standard work day and were greeted immediately. Our primary interest was listening to the new McIntosh integrated hybrid amplifier ($3500.00) through their demo setups (several rooms with all their high-end brands and speakers). We also got to audition a number of top dollar headphones. One cool thing was they let us rock out (behind closed doors) to just about anything we wanted to hear! One tip, ask about any open boxed specials, factory refurbished deals and possible hookups for like new gear. In this expensive hobby there's always someone with 'upgradeitus' and those looking for low-hanging fruit can sometimes benefit.