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    Verizon

    3.0 (26 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

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    2 years ago

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    1 year ago

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    4 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    16 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    Ask the Community - Verizon

    Review Highlights - Verizon

    Went in to get some more information on the plans, device protection and transfer process from another carrier - after my family elected to switch providers.

    Mentioned in 2 reviews

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    People searched for Mobile Phones 608 times last month within 15 miles of this business.

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    AT&T Store

    AT&T Store

    2.2
    (9 reviews)

    I went into the store to upgrade my phone and was told I needed to pay off the remaining…read morebalance--about $3XX--on my previous device, which made sense since I hadn't completed the full payment term. Once I did that, I was informed I could trade in the phone, get the lastest and greatest model and that our monthly bill would actually decrease since we'd no longer be paying the full installment. I asked multiple times to confirm: "So that's it--no catches? I just pay the $300-something today, get the new phone, and our bill goes down?" The manager assured me that was correct. I paid the amount and signed the receipt thinking everything was done. Then, I was told I still owed another $180+ in taxes. The manager claimed he had mentioned "plus taxes," but at no point was it made clear that there would be an additional $180 charge after the $300+ I had just paid, he rationed this by saying he doesn't see this until after, but if I was doing the sale I could have found 50 different ways to ensure what to expect. I felt blindsided. While I'm willing to give him the benefit of the doubt that he said plus taxes, it certainly wasn't clear there was still another significant charge pending. When I expressed that I felt this was misleading, he disagreed. I told him I wasn't looking to argue but wanted to cancel the entire transaction and get a refund, as it felt like a bait-and-switch. He said everything was final and there was nothing he could do. It's not about the money--it's the principle. The process felt like a car sale of financially committing and paying for things thinking your are done before revealing the full cost which was not clear, which is not how I like to do business. In the future, I'll just make my purchases online where things are laid out more clearly.

    Young Men very helpful. AT&T at Boughton and Weber Had spent…read morean hour on AT&T coustermer service with no solution. Thank you AT&T for having at least 2 professional, polite and helpful young men.

    Verizon - mobilephones - Updated August 2026

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