They were super nice and honest. I was worried that I had to spend hundreds of dollars to fix my…read morephone, but he actually fixed it with a handshake. Good people. I will make sure I take all my phones to them and recommend friends and family.

The customer service at this location is awful. I was told it is walkin only and i live 1 1/2 hours…read moreaway so i go in at 4p and was told they couldn't do it that day i would have to bring it back. I am stuck coming to this because they are the only one with the parts for my phone. I call the next day and they say well they are backed up but if i have it there by 4p they will have time to fix it. I got there about 1 pm and i told them i would be waiting in my car since im not familiar with the area and they will have my phone. They didn't get done with it til nearly 5p. I will never go back to this place again.

Can I give a ZERO??? Been a customer for Years. Purchased a number of phones and internet service…read morefrom this store. Now, will never walk back in that store again. Owner was RUDE AS you know what to me. I had an issue with my internet router going completely dead out of the blue within my 1 year warranty (had less than 6 months). Customer service told me that the store should be able to give me a new router. I called before I went, he confirmed they had 10 units, but told me I couldn't leave with on that day that he has to issue a return, wait for a unit to come in to the store in 3 days and then I could pick it up. Called customer service back before going to the store, they escalated call and was told by manager that if I go into the store and the store calls them (because they wouldn't have a long wait - I specifically asked) they would work with the store so I could get the unit replaced. I went in, he insisted I call customer service, said he had no other phone number he would have to wait to. He said he could generate a return but then I would have to wait 3 days for one to come in. I asked why I couldn't have one in stock and he keep the one coming in. I also offered initially on the phone to purchase a new router which the store told me I could not do because I could only have one unit in a home. But in store he said I could buy a new unit for $100. That I didn't qualify for the special price because I already had one. He got tired of my questions and waiting for customer service to read the rules and just told me to leave, go get internet somewhere else, he doesn't want my business. This after I asked him, how do we process the warranty replacement. He had one lady waiting, told me to leave and just started helping her. I'm contemplating canceling my entire metro service because of him and will be sourcing new phone service and internet service. In the end, customer service paused my current service (had to call back to cancel) added a new internet line and charged me for a new router (only $10 but I will be calling for a refund as my unit is still under warranty and should have been replaced for free). Now I have no internet for 3 more days (which trust me, I will be contacting customer service for a credit for those days as well).

Trash service and rude with customers. Take your business elsewhere. They sell faulty stuff and…read morefind ways not to replace or fix the items.

i got my phone screen repaired at dr gadget. Great place to do business. very professional, service…read morewas excellent ... phone was done finished in the time that was quoted. I am very pleased with the all around service from beginning to end . would highly recommend this place to everyone in need of repairs Thank you

I had something get stuck in my charging port that I couldn't remove on my own. I brought my phone…read morehere and in less than 5 minutes they were able to get the offending piece of plastic unstuck and my phone charging once again.

they've fixed a lot of my devices and they've done a very very good job and very good prices…read more I RECOMMEND THIS PLACE 100%

I sent a message for a quote to repair my phone and got an answer within 2 hours …read more I went to drop off my phone for back screen repair and was told it would be about 3 hours and the price would be $150. But there was a discount of $50. Going on. Received a message my phone was ready 2.5 hours later and the total cost would be $108.25 with tax Picked up my phone and everything looked great . Muhammad was the gentleman who fixed my phone and he was true to his word . We had a nice chat before I left the store .

I brought my school computer in here recently because it was having issues starting up. They had it…read moreup and running in no time. Tristan, Ocean, and Josh are all really great and friendly too. Overall great place!

I've come to JK for all my custom pc builds, everybody here is so knowledgeable and helpful…read more Tristian and Ocean really know their stuff and always get me going in the right direction for where to take my pc builds to the next level.

Everyone is so nice and got my screen that went out restored same day! Glad I had insurance for my…read moreiPhone

I took my iPads to get the screen fixed. I took Longer to…read morepick up because of surgery and they recycled my iPads or at least the claim they did that . Without asking !!!! I was a costumer for 2 years . 2 iPads perfect condition .

I went to this T-Mobile and purchased 2 iPhones, 3 Watches, plus cases and screen protectors…read more (Spent a lot of money!) I was told that if the screen protectors cracked to just bring them in and they will replaced them. I believed this because many stores do this for customers. So when my screen protector cracked three weeks later I did as told and brought it back to the store. The Manager told me that I did not buy the "Protection Plan", that no one said was needed, so it was not covered! After I explained that no one said that I needed that coverage and that I just spent a lot of money there a few weeks ago he told me there is nothing he could do! That is a bunch of BS! His employee lied to be to get the sell and he couldn't even make it right! This was the first and last time I will buy anything from this store. My suggestion is Don't Buy, They Lie!

Michael was amazing! Great energy from the moment I walked in. Greeted right way. He had a positive…read moreattitude and it led to a positive experience. Customer service makes all the difference.

Donny helped me get Windows 11 installed and got Outlook working agai. Appreciate having someone…read moreclose who can help.

I have used Donny's services a few times, and every time he has provided outstanding service. The…read moreturnaround is very quick, the prices are very reasonable. Will highly recommend him.

Guy who works there is named Francisco. He's very knowledgeable and will research if he's…read moreunfamiliar with something. He's nice and will explains things to you in a way you'll understand. He also texts and replies back in a reasonable time frame. Will see again for future tech issues.

From the owner: Broken iPhone, Samsung Galaxy, LG or HTC screen? Tablet not…read moreworking or broken LCD? Does your Laptop, Desktop PC, Notebook, iMac or MacBook need repairing, upgrading, installing ... or just a good tune-up ? How about your TV? Working OK? Just call us!... On / Off ... is here to help you ! We FIX IT for YOU !

called in and gentleman on phone said it wouldnt make sense to fix home button bc finger print…read morescanner wouldnt work. Very honest and showed me the work around. Very honest man. Will be coming here when my phone is actually broken! Thanks brotha

This guy worked magic getting me my phone back working with all my information intact. I was lost…read morewith my new phone so I took a chance he could fix the old one and he did. I am beyond satisfied!!!