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Berwyn, IL

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Verizon

2.6 (48 reviews)
Open • 10:00 am - 8:00 pm
Updated 2 weeks ago

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This photo shows how Verizon is over charging me for services that I never requested or wanted. 2 months in a row they do this.
Jose P.

I've been a customer with Verizon for over 10years now and Ive never had such a horrible experience and horrible customer service. I am being over charged for services I never requested nor wanted, they forcefully made me over pay for services, customer services is terrible they don't work with customers properly they make you wait for a long time on the phone for them not to help you, they don't even want to credit me anything back. I will cancel my services with Verizon and I will never go back to them.

Employees just talking instead of helping out customers

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9 years ago

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11 years ago

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12 years ago

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8 years ago

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Photo of Verizon Customer Service

Verizon Customer Service

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14 years ago

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13 years ago

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11 years ago

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14 years ago

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Ask the Community - Verizon

Review Highlights - Verizon

“He gave me a great deal on my phone, case and Bluetooth speaker.”

Mentioned in 2 reviews

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People searched for Mobile Phones 1,872 times last month within 15 miles of this business.

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Best Buy - This is the phone cord I bought that was listed as an open box.

Best Buy

(133 reviews)

$$

I was a tiny bit put off by the meet and greet squad at the door, but that was almost immediately…read moreoverwhelmed by the compassionate customer service-- first at the customer service desk, and then in the computer department. We came in for a 12 volt 2 amp cord but thanks to gentle attentive customer service- thanks Max!-- my dad found a laptop. Let's back up a minute... the woman at customer service set the tempo for the experience. She was patient and efficient and also helped us get a vacuum cleaner down to buy. My dad was looking for a shop vac, but the good vibes of the store inspired him to buy an upright standard vacuum cleaner. (My mom broke the zillion dollar Miele for the umpteenth time and it is now a workbench project.) We asked for help while there and Max initially could not help us-- it turned out that he had the keys and could not leave the computer desk. The woman from customer service came over and got the vacuum down for us. My dad was looking for a new laptop and the energy in the store convinced him that this was the day. Max was able to help us with this part of the shopping. He was a stand up. He gently took the arm of my blind father and assisted him, guiding him carefully to the computer department and helping him select a machine. Best Best Buy Ever.

Nice store. Many cool electronics for the home , office , gift for others. Very cool displays…read moreGoogle, Fire TV, Amazon, Dyson, Samsung, Hense, Apple, Nintendo... they have washer & dryers from LG. Very big select for the scanners /radars. They have an AT&T booth inside for mobile carrier and internet services. Very polite service. Easy transaction. Very big store in a Large Shopping area. Next to Carters Children's Clothing, Burlington for Coats and clothing. Busy restaurant area and next to the north riverside mall. Great place to have in the community and for visitors. Ty

Verizon - mobilephones - Updated October 2026

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