The guy was very thorough in testing the battery and evaluating to discover only the charging port…read morewas bad. He was able to fix it the same day on a Sunday. He also was very thorough with the waterproof sealant to ensure it was done with professional quality. I would recommend him to friends and family who live in Toano or Williamsburg. The shop is tucked back on the end of the shops along the street in New Town over back behind the movie theatre on a crossroad.

Best service and pricing anywhere near Williamsburg Va! If you need any electronic services this is…read morethe place to go to!!!!! 20/10 recommend

So my friend forgot his travel charger and we had to make a quick stop to buy one…read more The store was well organized, clean and pretty colorful. It was easy to find what we needed. Though the cashier took a while to complete the transaction.

Not enough room to explain how many issues we have had with them. Makes my head hurt.read more

The service was excellent! Quick, friendly and pleasant. The staff helped us save money.read more

Service depends on the person you interact with. I went to get a new phone yesterday, left the…read morestore with the new phone not set up for phone calls. Needed a SIM NUMBER. The guy never told me that. when I went back to them, they said "you have to call their main number for this.". when I called they said "the store should have set it up ". on and on. !! Unbelievable stupidity and service ! Will be breaking away at the end of our contract !!!

Be alert when they show you your next bill ! They add extras into account and when you get the bill…read moreyou're paying for add on service you didn't ask for like (100gb Hot Spot )$10 each line. Also changing your plan even though your cost of newer plan is less $$$ you pay extra for doing it if not on billing due date (like 1/2 way into billing cycle Paper Work That's what they said . Then you have to pay that bill (with add ons & extra fees and they will not remove those add ons until next bill Maybe in 3yrs I'll look into Cox since they'll beat Verizon prices and would also save money if using both Cox WiFi /cell plan (They all use the same cell towers )

Verizon has gone down quickly. I had hoped to switch from them however that didn't go as hoped. I…read moreneeded some paperwork from them but the attendant was very rude and wouldn't assist me, forcing me to have to return to Verizon again. I returned and signed in and after a while noticed the store attendant had removed my name and didn't bother to tell me, further wasting my time. Terrible company from the bottom to the top of Verizon.

The WORST customer service EVER! I'm blown away by this experience! My wife and I came in to return…read morea T-Mobile router in which T-Mobile said to return it to any outlet. We arrived, and they were very nice and acknowledged that we were alive, and then we continue to stand there for more than 45 minutes while they talked to a customer about an upload on his phone. I have to believe it was the manager or one of the top employees was also talking to the customer begging for a job away from this company, and all we wanted to do was return a T-Mobile router, and they would not even acknowledge the fact that we could be in and out quick. I am so disgusted. I will definitely call the corporate office, but I will never buy from them or ever subscribe to them again. If you look at my yelp comments, I usually do not go off like this, but this was the worst experience I ever had, I had to ask my wife. Let's leave now before I get Crazy.

DON'T COME HERE! Horrible experience, one of the workers reeked of alcohol and marijuana while…read morespeaking to us couldn't even form proper sentences. Couldn't even explain their plans and was just confused when being met with simple questions. Attitude in every word that came out of his mouth. The other younger worker, said the most disgusting racist comment towards this young asian girl. Absolutely unacceptable, i walked out. Dont let these people talk to you however they want. It's disgusting.

Dropped off my sons iPhone 6....20 minutes later I picked it up. These guys are fast...pay…read moreattention to detail...and affordable. Next broken phone will guarantee a return trip. Perfect...!!

These guys were Awesome. The port on my phone broke. They had it fixed within 10 mins at a very…read moregood price. They were very informative, polite, I was so happy. Just wish they had Verizon or I would have gotten a new phone. Highly Recommended to fix anything on your phone. I saw another customer who's screen was cracked. They had theirs fixed in the same amount of time. Thanks Guys.

Outstanding service from people that actually care about the customer! Would recommend them to…read moreanyone looking to purchase a AT&T cell phone. A++

From the owner: AT&T, serving over 81 million wireless customersread more

Took my Xbox X to have a HDMI port replaced. No issues. Will defo use again. Nice guy tooread more

I decided to use Mr Fix instead of bestbuy for a number of reasons when I first found out about…read morethis shop. By the end of my experience with Mr Fix I can honestly say there is no where else I would take my electronics. His prices and service were amazing. He completely rebuilt by son's gaming system and made it look perfect, but he also replaced the screen on my Surface pro and it is now back to original condition after being shattered. You're not going to get better service and quality work for the best price anywhere around Williamsburg.