The guy was very thorough in testing the battery and evaluating to discover only the charging port…read morewas bad. He was able to fix it the same day on a Sunday. He also was very thorough with the waterproof sealant to ensure it was done with professional quality. I would recommend him to friends and family who live in Toano or Williamsburg. The shop is tucked back on the end of the shops along the street in New Town over back behind the movie theatre on a crossroad.

Best service and pricing anywhere near Williamsburg Va! If you need any electronic services this is…read morethe place to go to!!!!! 20/10 recommend

Excellent turnaround time and quick fix. I truly appreciate…read morethe level of service that I got from this company. I would be more than happy to do business again.

Cell Phone Zone has excellent service and fair pricing. The guy fixed my cracked phone immediately-…read morelike, "bring it it, I'll fix it even if I have to stay late to get it done," which he did. I compared prices and he charged about 65% compared to other quotes. Friendly to boot. I noticed several iPhones and others for sale there at what I figure to be fair prices, at least lower than the trade-in values I found. The bottom line is, Cell Phone Zone is a good choice for cell phone service. I definitely will go there again if I need to. Hope not, though.

3 stars only because we got what we came in for. Good thing we didn't come in for excellent…read morecustomer service because that did not happen. I also didn't enjoy the employees arguing and contradicting each other the entire time we were in there.

In the response below they did not address selling two senior citizens 2-$1300 phones advanced AI…read moreservices, and every other service that could be stacked on. DO NOT DO BUSINESS WITH THESE CROOKS. Due to an error by Verizon my elderly parents phones were unexpectedly turned off during an important phone conversation with an oncologist. In an elderly panic my folks went to get new phones. They were sold the top of the line google Pixel phones ($1200 each) with every service imaginable. This included AI pro services at $30 per month per phone. My parents are not able to text reliably. They are not people who you would speak to and think they had a good mastery of available technology. They had recently upgraded their phones prior to a base level Samsung and were told that it wouldn't cost anything to change plans even though the phones weren't paid for yet. Upon trying to return the phones within the 30 day period, they were both held up to the light and inspected. I was told a manager would have to approve the phone return and I could drive to Glouster where the manager was. I have since spent several hours on the phone with corporate Verizon and gotten the situation resolved.

Don't order online. Delivery of a small item is four days late and there is no way to find out if…read moreit will ever be delivered

I try to stay away from Wal-Mart as much as possible, but when you're from a small town and only…read morehave Wal-Mart to rely on, I have to just go with the flow. I grew up in Gloucester and I can remember when we only had a regular Wal-Mart. When Super Wal-Mart was built, I remember skipping school just to join in the celebration of something new and exciting happening in little ol' Gloucester. The store is always clean, the employees tend to be in a pleasant mood, and I've never had an occasion where something was not in stock. I've never actually had a bad experience ever at this store. I no longer live in the area, but you can bet that when I do come visit Gloucester, Wal-Mart will be a "must stop at" on my list.

I went to the Williamsburg site today to see if they could repair my broken charging port on my…read moreSamsung S22Ultra. They were able to repair it quickly, they were reasonable in cost and it was an overall great experience. I will go back to them as needed and will highly recommend them. Thank you, V. Williamsburg

Long post alert!…read more **Please stay away from this business** I originally had taken my post down to work amicably with the owner that said he refund or money because of bad tech. He had constantly given us the run around so I decided this is the best cutoff action, and to encourage future patrons to take your devices elsewhere. I had taken my daughter's switch to this location to be repaired because it wasn't charging. They charged me $181 to repair it which I paid with no issues. When I got the device back, not only did it not charge, the tech tried to give me a piece that was worth $5 to make it charge. I informed the tech that it

This company makes all the difference they're respectable and knowledgeable We would definitely use…read morethis company again

It was a stressful afternoon. The Carbon Monoxide Detector I had inherited started continuously…read morebeeping. The battery compartment was sealed. There was no way to remove the battery & stop the beeping. The display indicated it had reached the end of its life. Everything I found in research was for units whose battery could be replaced. FINALLY I found a Reddit post for the same model which detailed how to stop the beeping. Whewww.,.... The next step was to find a location that would accept it for recycling since it couldn't be disposed of with regular trash. The city, even the 2nd Precinct Police Station, was absolutely no help. Finally.....I found this close business & it was still open. I called Mr. Fix, telling him what I had, and he confirmed that he would take this evil device that had ruined my afternoon. The outside of the store was well maintained with nice signage & tasteful advertising on the windows. Entering the store I found a clean, neatly organized business with a friendly man behind the counter. He immediately knew who I was, probably from my still present vestiges of the continuous beeping stress. He immediately popped open the sealed compartment, removed the battery & cut out a capacitor. We discussed his personal projects that I know require soldering skills that are hard to find in today's generation. Having been in the electronics repair business for 25 years, I recognized him as someone who was competent in his skills & enjoyed electronics repair. Although my experience with the business was in electronics recycling I would feel comfortable with his working on my beloved iPhone & iPad. I'm happy that he will make use of the components in devices recycled with him (not in Phones or Tablets, of course). They won't end up in a garbage dump. The location is in the strip shopping center located on the southeast corner of the intersection on Pleasure House Road & Shore Drive. Parking is adequate. I found a space directly in front of the business. This is a business I would highly recommend for electronics recycling. From my observations of his care & work on the circuit board of the evil unit that I had abandoned, I would think he showed equal care on devices brought to him for repair.