Employees can never do anything the equipment doesn't work tried four times to just get a…read morereplacement screen protector go elsewhere

I finally got around to updating my old iPhone 6. For a late Christmas gift. It was no longer…read moresupported with updates. And the digitizer was starting to ghost type and buffer the taps. I ended up wanting a new phone with the biggest memory. The sales Momo helped by ordering a phone and it came 4 days later initially they ordered a 13. But I really wanted the 13 pro max they were able to return the old and order the right phone. With Michael Anthony helping to activate it a week later. I've had a few problems initially because with the new phone some how wasn't compatible with my old plan I was told by a good friend who manages store in Milwaukee do not switch my plan no matter what they say. It took about 3 different specialists to review my plan and eventually my persistence paid off. I spent 5 hours on one of the employees personal phone since my phone was being worked on and adjusted. My phone did work for a 3 months then all of a sudden on a Saturday I lost the data side of the plan while my phone still worked. I came back and the staff put me in touch with another account person that explained they will fix it today it required getting an updated plan so I was able to find a plan very similar to the one I had that. The first bill came and I found out that I couldn't get into my account so Mike helped me regain a new password and adjusted things to work greatly. They try their best to fix phone issues but sometimes things are out of there hands. For example our area I have only two towers that are not very close so I'm stuck with no signal in a galvaluminum roof. Unless the phone is at the windows may get 1 bar. At the moment I'm happy with all the services that this location has to offer. It's rarely under staffed with brief waits less than 2 customers long. Always check the tower maps you will have an idea of signal strength especially around your home and work place. 9/2022 Service 5 Location 5 Value 4

Kervens at the Marco Island Florida T Mobile store is a fantastic young man. We had a very…read moredifficult issue with our cell phone that several people tried unsuccessfully to resolve. Kervens got on task and persevered until he found the problem and resolved it. Not only is he upbeat, personable, good natured, and good humored, he is incredibly patient. He did not lose his cool and stayed focused. He has a huge knowledge base and knows how to resolve problems. He is a major asset to T Mobile and is a pleasure to work with. Kervens, thanks again for a job well done.

Daughters phone went blank. Went to TMobile. Eric was working. Great guy. I had insurance and the…read morestore asked me to work thru them since the store wasn't able to swap the phone. Why? I have no idea. Insurance said I need to reset my pin. Work with the store. Eric helped and he was amazing. I got no issues with the store or Eric. I do have issues with the insurance I carry. 2 hours later and no resolution. All they did was refer me back to TMobile support which tried to upgrade my for a new model and I would have to pay "taxes" only. $374.13. Lol. Yeah right. Not happy with any of this right now, except Eric. He rocks.

Derrick and Daryl did an outstanding job. Extremely professional, clean and were prompt. I would…read morehighly recommend them for all audio video sources especially being from out of town! Very easy to do business with!

Derek Covell came to perform our annual Elxai home maintenance. Derek was excellent; he was…read morepolite, provided clear communication, was professional, thorough, and patient. We believe he provided the best annual Elxai home maintenance experience we have had. We need one Lutron light switch replacement. He quickly diagnosed the issue, explained the associated process and costs for the replacement part and labor. He placed the order with Elxai who then followed up with a document for us to sign to schedule the replacement. Vicki W

Great, friendly customer service! I was very well informed about their services and they were very…read morepolite and patient

This company is the best! We had a new 65" TV installation, as well as a smaller TV installation…read more We also decided to move a few TV's around and they were able to do the whole job with 3 technicians in under 3 hours. They were experts in programming the remotes and connecting our Apple TV, and wireless system. They also showed us how to work everything. We've used DEI twice already and I would not hesitate to hire them again for inside or outside work. Reasonable prices (way less than Best Buy!) and efficient and reliable service. They go 'above and beyond' in providing the best customer service.

A few weeks ago I did a review for Vitex. It was one star....they read the review reached out and…read moretruly wanted to know what went wrong. But it didn't stop there they took on each issue and addressed the fix, made the consultative recommendations I had been looking for originally . The person spear heading this customer care was Jenna. She listened, she talked to management , she took the time to hear me , to guide the project, tie in the top technical talent in our home. A gentlemen by the name of Rico who spent the time to understand our home, acknowledge what was wrong and consult to provide the best solution that truly provided us the security and usefulness we thought we were originally going to get. Night one we had a bear visit our home and the new cameras and placement gave us the safe feeling we needed! Jenna went above and beyond as did vitex management and the in home tech to make our experience what we had hoped it would be! We felt heard Thank you!

Horrible customer service and incomplete work. Vitex Uxari is a terrible company. The field…read moremanager was incompetent and two conversations with management yielded nothing. This is a clown show. Stay away.

After many years of knowing this was a store with high prices and poor customer service, I decided…read moreto try it again. I stopped in after attending a luncheon nearby and sorry to say, its still the same. Four sales staff were in the store. From what I could see, pricing still higher than many of their competitors and staff continued to ignore me, bordering on being rude. As a niece of two wonderful, philanthropic residents, the late Kay and Dick Wolfe, it saddens me to see such lack of respect for our Naples residents and even more importantly, to our visitors. If you want clothes MADE IN AMERICA of paramount, sophisticated styles visit SARA CAMPBELL on Third Street. A Boston based business, you will find fair pricing and a welcoming staff. For more of a casual, resort look, visit another MADE IN AMERICA business also on Third, Gretchen Scott, a Bronxville, NY based business where you will also find fair pricing and exemplary service. Visit their stores on Third Street and to see what both women are involved with, visit their websites to see their philanthropic work. It will make you proud. Both stores and women are a far cry from Brigadoon!

A fabulous local business! Brigadoon has been in Naples since the 70s for a reason - friendly…read moreservice and thoughtfully selected merchandise for your Naples lifestyle. I look forward to visiting the gals at Brigadoon!

They were great at first. Put in control 4 system. The technicians are knowkledgehble. But not…read moreresponsive Still trying to things working correctly. Promised things that couldn't be delivered. Paid them way too much up front. Should have kept at least 10percent retainer till job is complete. it takes weeks and numerous calls to get them back to help. Now, cant get them to return my calls. Speakers not working, that they hooked up. It's a shame. they were very professional at first. Which helped us feel comfortable with them, especially after our last experience with home audio businesses. Another one bites, the dust. And I would be more than happy to change his review if they could just follow through.

The best company so far and the workers nice and friendly and clean up after the day and the fast…read moreand quality service makes this the best company for your needs I got the shades and they work perfectly