This is my second time at this Verizon ( Real Verizon ) store and the same guy Andrei Cabrera did…read morean outstanding job. We went in to buy accessories the 1 st and the 2nd yo get rid of our iPad and this guy totally listened and explained everything. Then when the " bundle " came into the discussion Andre allowed us to get what we wanted and we are so satisfied. I hate Verizon but they are the best. The store is super clean and has places to actually sit ! And the location is great. I hate Verizon but dealing with a friendly knowledgeable service rep makes it less painful. Also Verizon paid me more money for my old iPad and when I renewed I saved 150.00 off the price. I still hate Verizon but this makes it a little less horrible too.

I'm not saying you will HAVE to ask for the manager…read more But you gunna HAVE to ask for the manager Not only is the staff here ignorant and lacking basic knowledge about their jobs They will double down on their stupidity and be sure to make you beyond frustrated with the most simple of account issues. They will tell you upgrades and offers you have seen are not available in store or have expired But really it's just them not having a clue to do anything on the sales floor. Where are the days past when one used to be trained for their stores and positions Be wary of getting ripped off While they swear to your face up and down they aren't wrong Highly recommend avoiding this store Would give less then one star

Adriel was super helpful. My phone died unexpectedly and I suddenly needed a replacement. He…read moreexplained all my options and was very transparent and professional. Would recommend to anyone needing help with their phone, or looking to become a Verizon customer. These stores are not all created equal - this is a good one!

While we had a good experience placing an order with Adriel, our experience when we went to pick up…read moreour devices was horrible. I believe the sales associate was Sean. He was extremely rude and was unable to help us. We left without our devices and will not be visiting this store again.

I have been a Verizon customer for over 20 years and have had my share of frustrations, but…read moreyesterday I had the best customer service I have ever had dealing with phones. Our puppy decided to chomp my phone when I was not looking. She managed to crack the screen leaving most of the screen completely black. I got to the Millis store just before their 10 am opening and was welcomed inside by Junaid (Jay) C. Luckily, I was in line for an upgrade, but Jay made the whole process super easy. He was able to get into the old phone to recover my contacts etc and was able to transfer everything over to the new phone. The entire time he treated me with humor and respect and was never pushy about upselling products etc. He made a very stressful morning much easier and I am grateful for his knowledge and help! Thank you!

Honestly couldn't think of a worse company. I purchased a new phone, they said it would be $5 extra…read morea month with the discount. I have steadily been charged an extra $30 a month since then. It's been over a year so I called to see if it's close to paid off (it should have only been $485 total). The women on the phone informs me I have $436 left and that with the discount it should have only cost me $357 total. How does that make any sense? These people are scammers. I've been a long time customer of Verizon but I'm over the financial abuse. I will be switching as soon as this phone is paid off and never returning. If you use Verizon I HIGHLY recommend buying your phones else where. They do this to me every single time I buy a new phone.

Always fixes my phone for a fair price. He even beat Apple on a buyback! Thanks iFixPhonesread more

Orkhan replaced the screen on my Android phone, which was badly damaged after I dropped it on my…read morepatio. My phone is pretty low end and he had to order the screen because the phone is not one of the more common models. He got it within 24 hours and did the replacement while I waited. He was most courteous and I felt his price was very reasonable. I will go back to him when my phone needs a new battery and am happy to recommend him.

BUYER BEWARE. Very unethical business. Fraudulently entered me into a new Verizon contract…read moreWITHOUT my consent, even though I repeatedly asked for assurance I would not be put into a contract by purchasing a used phone. Didn't give me my credit card receipt and they wrote "non-refundable" on the paper print out. When Verizon tried calling the store they were hung up on when asked to speak to management then refused to answer the phone.

Joel who is Mr. "My Computer" is a very bright guy and so very accommodating. If you need help he…read moreseems to always be available and makes time to prioritize your needs. I needed help. I brought my laptop in. He did troubleshooting same day. Then tried another way to fix it but it needed a more serious fix so I decided to get a new laptop and he was able to clone my old laptop same day with an exact match to my new one. His fees were very reasonable. It's the fourth time I've utilized his services and wouldn't hesitate coming back. He has my strong recommendation to all family and friends.

Joel is a real computer geek. Trust him with any of your computer software and hardware issuesread more

I found the owner and the staff to be very helpful and supportive. i worked with Matt who made me…read morefeel at ease about my limited knowledge. They listened and asked questions and involved me in the solution.

Very good service by Matt. Multiple problems with my desktop unit were identified and repaired…read morepromptly, and I was only out of service for a day. Cost vale for the service was justified; would highly recommend them.

Hat Tip to Marvin at AT&T Milford Massachusetts ...was involved from the start on replacing my…read morebeloved RAZOR purchased from them many years ago...Tricky set up didn't bother him at all and his professionalism and knowledge was instrumental in a smooth transaction...would definitely ask for his help in the future and at a time where great service is sometimes hard to find...He shines

Thinking about AT&T? Well don't!! If you are looking for an experience that parallels the feeling…read moreof passing kidney stones then this is the company you want! But other than that don't waste your time! They are expensive have awful service and customer service that rivals your local carnival worker!

This company guarantees truly reset devices but that was not the case for mine. I would not…read morerecommend buying an Apple product from them if they cannot give you the original receipt. They say that they reset all of their items. Now I'm stuck with a useless computer that's junk and stuck in administrator lock.

From the owner: We buy, sell, and trade electronics! We’re passionate about giving electronics a second life…read more Whether you’re upgrading, downsizing, or just clearing out, bring us your new, used, or unused electronics, and we’ll pay you CASH on the spot—quick, easy, and hassle-free.