I found the owner and the staff to be very helpful and supportive. i worked with Matt who made me…read morefeel at ease about my limited knowledge. They listened and asked questions and involved me in the solution.

Very good service by Matt. Multiple problems with my desktop unit were identified and repaired…read morepromptly, and I was only out of service for a day. Cost vale for the service was justified; would highly recommend them.

Rob dit a great job replacing my old tv, mounting, taking the old one, made sure I knew how to use…read morethe remote, that it was adjusted for my viewing. Thank you !

Well first the elephant in the room. I hired Rob to set up my home theater. Well i.had to fire him…read morebecause my 80 year old mom asked him to move a couch for her and he didn't help her. When I asked why he couldn't help her he told me "it isn't part of his scope of work" I would've done it when I got home but that just left a bad taste in my mouth. We had a contract for $7500 while I supplied ALL the parts minus a eufy door bell and a flood light. You DISTRSPECT my mom you get fired! He does good work. He worked hard to get my huge Atmos speakers in. My theater room wired were all hidden and run properly. The equipment was set up neatly in the AV cabinet. The Eufy flood lights work well. Couldn't figure out the Eufy door bell but blames the wifi but he said he'd swap out. Couldn't figure out how to turn on the amplifiers because there was no remote. He said he'd research it. I asked chatGPT and figured it out in.less than a minute. Couldn't trigger the floor rising screen to go up when the receiver was turned on. Was hired to optimize my wifi and couldn't figure it out but said he'd come back. So he's not the cream of the crop at his art but he died things in a neat and tidy way. Also he damaged the base of my floor rising screen and the culprit was my wood trim. (See pics) Also he's money hungry. He will nickel and dime you to death. You pay a lot of money but everything has to be on his schedule. What time he arrives and leaves are set by him. Won't stay a little late for a face to face but has no issues bugging you at work so he can leave at his convenience. Honestly for the price he charged you can get better. If he was cheaper I say take your chance. First pic is the base they damaged. Second pic is what they hit to damage the screen base.

Great service from beginning to end. Ryan was kind, professional and fast. Fixed my dryer! So…read moregrateful to be able to do laundry again! lol. Highly appreciated Sam's!

Had a great experience working with Jon on an appliance repair. I turned to Yelp since the service…read morecharge from the appliance manufacturer would cost $120 before labor and parts, and the first available appointment would've been one week out. I decided to call Sam's and fortunately they were able to schedule an appointment quicker and the trip charge cost a little less than the manufacturer's quote. The communication is great. Jon called us shortly before arrival and was very respectful from start to finish. He had a mask on the entire time and didn't leave any mess for our project. He was clearly experienced and answered our questions. He provided a quote for the repairs and said the quote would be valid for 30 days. Overall, I'm glad to support local business and highly recommend them!

Angel is the best. i purchased a receiver and set of speakers for a home theatre and he was great…read more I'm not too familiar with av stuff since my last stereo was back in 1976 so it's all gotten complicated to me. he gave me great advice and was always available when i contacted him. When and if i ever trade up he's my connection. very nice store as well . set up nice to hear the equipment. had my choice all set up on my arrival.

I was at my wits end as the IR repeater stopped working when I swapped out my verizon STB. Verizon…read morewas no help and no matter what I did, I still had to walk downstairs to change the channel (TV in the Living Room). Most Home Theater Guys I called wanted no part of this - too small a job, not enough money. Fortunately I found SDI, Angel and Tom, who worked the Office. Angel came over the next day, instantly diagnosed and then fixed the issue on the spot. I COULD NOT be happier! When I have to upgrade and replace my entire system, Angel is the one I will call.

Corey did a fantastic job installing a motorized mantel mount in my living room. Very professional…read morethroughout the whole job. Very fairly priced and very good craftsmanship. I will be having him install my home theater in my basement. Highly recommend.

Corey was great! Responded quickly and set up the install within a couple of days. He and his…read morepartner (sorry I can't remember his name!) did a really great job, we couldn't recommend them enough!

I am a pretty competent computer person, but somehow my administrator account on my Win7 PC got…read morecorrupted and the machine wasn't even able to boot correctly. Julie fixed the problem, re-set the admin and user accounts, and had it back to me within 48 hours for a very reasonable price. She knows her stuff! Highly recommend her.

From the owner: Your source for friendly and professional PC and Mac technical support, one-on-one training, virus…read moreremoval, and system migration. Servicing Metrowest Boston including Medfield, Dover, Sherborn, Westwood, Walpole, Needham, Wellesley, Millis and surrounding communities.

Excellent communication right from the jump. Arrived when he said he would, very respectful of my…read morehome, exceptionally friendly & polite! Job was done in a relatively short time for a very fair price. I would absolutely use him again & wouldn't hesitate to recommend him to anyone looking for AV assistance!

Kevin was very communicative and gave a fair price to mount this tv that I had a hard time looking…read morefor studs. He was clean, respected house floors, and talked through the process of mounting the tv. He also shows you were you should have the tv for line of sight.

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.

Issues with Slow computer and WiFi coverage in home tech was Very Knowledgeable, and Professional…read moreand good problem solvers. Will definitely recommend to others

I would reccomend Castle Electric. They came when they said they would and did my rewiring job for…read morethe price they estimated. They also cleaned up nicely afterward. Nice people, too! It's really good that they always have someone there to answer the phone during the day. They also text you to tell you who will arrive at your house and when.

As an update to my previous experience, talked to one of the managers owners at Castle Electric. I…read moreappreciated they took full ownership of what happened. They did a partial reimbursement of the costs but also shared they are a company that looks to learn from these events and made it a learning point for all their staff on diagnosing tricky electrical issues.