We walked in tonight with a big ask (switching two phones over to AT&T from another carrier and…read morepurchase new phones) and it was obvious there was a shortage in staff. Leo was not only professional, but kind and a master at multitasking. I hope our time with AT&T is with spent talking with people like Leo, because he is a gem of an associate!

Great store. Never crowded, and knowledgeable staff. When the great AT&T deals are around, this is…read moremy go to store.

My husband and I needed help getting more storage on our phones. We aren't phone techies so went…read moreto Verizon in Medford (where we purchased our phone a couple of years ago) A representative named Gio sat down with us and got us exactly what we wanted. Great customer service at Verizon on Delta Waters Road!

They will take your money while smiling and promises you one thing but the bill comes and it's…read moredouble this store is under very poor management and your contracts are bullshit they do whatever they want

I walked into this retailer asking to clean out a older phone for me,…read morehe told me that I would have visit apple to have this done. While I was there're he decided to check into my account and see if I was available for and upgrade. He told me I could get a spam blocker at no cost! HE also added a Verizon insurance contract with out my consent. W ent back to confront him about this and he said he did not add these add ons. slimy tactics , be care full in this store, better do not go there!!!

I hate their high pressure sales tactics. They lack customer service training, obviously.read more

I took my laptop in for repair because the screen was failing, sometimes it would turn off. They…read morecharged me $400 to buy a new screen, but if it didn't work, they would return the screen and give me my money back. Two months later, after insisting so much, they returned my laptop. The worst thing is that they returned it to me in worse condition and the screen did not work. The person responsible for the repair did not want to talk to me. And they didn't give me my money back. I then took my laptop to Best Buy's repair service, and they confirmed that the screen is no good.

Received a quick response to my request. They informed me that they did not work on the electronics…read morethat I wanted a repair on ( Amazon Fire tablet).

They are wonderful when they can be but when I come to a problem, they're not so that's my…read morerecommendation. Try Apple first before anything.

Today I stopped by the Apple Store to pick up my new Mac Pro. I had a great experience. Bob, EJ,…read moreKy, Charles, and Johnny were extremly helpful in guiding me through my choices and transferring over my data from my old computer to my new computer. I should add that although Sofia wasn't there, she was the one who started my journey. One last thing: one of the people who helped me (I think it was EJ) had the presence of mind to check a country in Europe that he heard I was moving to in order to see if they had a Genius Bar. They didn't. I decided not to get the Apple Care on the new pgone because of that. Thank you,. EJ! That saved me some money.

store manager is very rude and condecending. I came in she asked what I was there for I explained…read moreshe said it's going to be a 30 min wait in case you want to leave....... um no ma'am I'll wait!!! I watched her do the same to 2 other customers that came in after me. after waiting 20 mins another employee comes asks me what I'm there for and then says I can only order another direct tv box online and that the iPhone 16 1k hard drive will not be distributed in store.......... So why did your manager have me sit down and wait for 20 mins when she knew what I was here for?????? worse customer service!!! get new employees asap!

Buyer beware! I wouldn't recommend anyone do any business at this location. The representative Chad…read moreand the MANAGER was completely deceptive when handling my account. I had a grandfathered in plan that is no longer available and lost it due being lied to. I told them that I didn't want to change my existing plan and not only did they change it they added additional services that I didn't ask for. They assured me that nothing would change and in fact my bill would be less. The bill is actually one hundred dollars more than what I was paying previously. They'll do whatever they can just for a commission. STAY AWAY! They don't even deserve one star.

IF I COULD GIVE ZERO STARS I WOULD. Took my phone there for a screen repair for $150. They fixed…read morethe screen. HOWEVER They ALSO damaged my charging port as well as various other things inside the phone and when I called to ask about a refund, I was told to bring the screen back and they would refund me my money. He second time I called, I was told I would not receive a refund and that they would "take a look" at my phone. The customer service is disgusting and they don't use Apple screens!!! DO NOT TAKE YOUR PHONE HERE!!!!!!

I used to bring all my electronics to them before they decided to close their Mount Laurel…read morelocation. Now, they go in the trash. I will be bringing them my electronics once again as I have an important circuit board that cannot be thrown away. Once again it's off to see Brad and Jonathan again to save the day!

excellent service reset my phone while I waited, will recommend to anyone if I need help again I…read morewill come back.

Cleaned all the dust out of my charging port and it was super convenient! Would recommend them to…read moreanyone

I wish I could give this store a 0. The customer service is horrible. They are rude, and also lie…read moreto you trying to get you into new accounts. I thought it was probably the representative I had that day but it seems that is common practice in that store. This store should be closedown.

I wish I could give this place 0 stars. They have the rudest employees. I called for assistance and…read moregot a guy who was impatient, and then hung up on me!