IF I COULD GIVE ZERO STARS I WOULD. Took my phone there for a screen repair for $150. They fixed the screen. HOWEVER They ALSO damaged my charging port as well as various other things inside the phone and when I called to ask about a refund, I was told to bring the screen back and they would refund me my money. He second time I called, I was told I would not receive a refund and that they would "take a look" at my phone. The customer service is disgusting and they don't use Apple screens!!! DO NOT TAKE YOUR PHONE HERE!!!!!! read more

I used to bring all my electronics to them before they decided to close their Mount Laurel location. Now, they go in the trash. I will be bringing them my electronics once again as I have an important circuit board that cannot be thrown away. Once again it's off to see Brad and Jonathan again to save the day! read more

Hi, i wAited 2 mo ths for my laptop to get repaired. When it Washington returned it Was missing screws and Still did not work.

Brought in a Fishman SA-220 PA/guitar amp. 1 of 2 channels didn't work. Paid $100 and now neither channel works. And and they kept my power cord. read more

My daughters iPad had a broken charging port and was unusable. She has an intellectual disability and is very leery of new things, so I wanted to see if it could be fixed. Took it to this business, was quoted $125-175 as it also needed to have the screen replaced. Waited 2 weeks for the item without promised updates by text and then picked it up, working and paid $175. 2 weeks later, it is unable to be charged. I called and left a message asking for details of their warranty on their work and never heard back after several hours. I called and was appalled to be told that they were busy with customers in the shop(well I am actually a doctor so I'm busy too) I'd have to bring it in to be looked at and that's their warranty(okay, I get that) but no, they're not just going to give me all of my money back. Okay, that makes me angry. I never asked for that over the phone or in my message, there was no need to be so rude, and I'm the customer and your repair failed. Done with you. Thought of charging back a portion of the repair, but just don't want to deal with them again in any way. Poor customer service, even if the repair had held. Nope. read more

took my daughters phone to get fixed explained numerous amount of times the situation with my daughters account and how she didn't remember certain things due to memory and disability yet he promised a solution and now we have a bigger problem phone is now lost all my baby is truly upset read more

Quick service, no haggle pricing and completed exactly as they described - would certainly use them again

If you want to wait for months to get your computer "fixed", and if you want your computer in worse shape than it was when you left it off with them , and if you want to have your power plug stolen then I would definitely go to this place! It took them months to diagnose and "fix" my computer. They supposedly replace the fan in my computer but since They still have my Power supply plug I still haven't been able to turn it on to see if they actually fixed it. It is a Mac book pro laptop and when I picked it up (after waiting months) all the keys were popping up, and the lid would no longer lock down. The gadget doctors completely screwed it up because they didn't put it back together properly and obviously had no experience in working on MacBook Pro laptops. read more

Brad and his brother are very helpful! I love the services they provide and I recommend them very highly if you are looking to cut the cord. I'm very happy with my service. Thanks guys. read more

I purchased the Q box for streaming and it has never worked as it is supposed to. I have emailed for help with the problems at least twice but more likely three times and got no response. I took it to the store and explained the problem of selecting a movie and acts like it is loading but just keeps spinning and then goes back to the movie selections again, over and over and maybe after 20 minutes of frustration it will play the movie but with buffering. I was just told they are having the same issue and play movies on 720 instead of 1080. I gave up and brought another box from another company and no issues. So its not my wifi of anything else but the Q box. I now have 2 boxes from 2 different companies with no issues and great customer support. The Q box is sitting in a pile on the floor. read more

Stopped in to the shop with my son who is autistic and very attached to his iPad. Screen was cracked. Gadget doctor was super kind to my son who asked a ton of questions. Thank you for your work but most importantly for treating my son with patience and kindness. read more

Gadget Doctors gave a great deal on all the Laptops and Remotes I purchased from them... Great guys to do business with. Prices very fair. read more

Very friendly and helpful. Also very knowledge about the products they carry and sell. I will definitely be a returning customer

Do not get a cable box its not worth it i got it for football and never worked i had to pay to get my cable again the box freezes works when it wants to and forget about getting anything on it. IF you do get fooled and buy it dont buy a year subscription get only a month to try it out but you have been warned dont waste your money read more

We are extremely unhappy with Gadget guys. We purchased the Kodi from them to stream TV. They never informed us we would have to pay a fee every year. They also never told us there was a fee to watch live TV. Everything was very complicated with the program and very slow to download. It was very expensive to purchase. When we complained about the issues we were having they rushed my husband through what to do and told him they are very busy. He called later that day and they still said they were too busy to talk to him on the phone. They told him to call their other store on Monday. I think that is ridiculous as we purchased it through them! When we asked for our money back they said they do not give you refunds. We will never deal with them again! Buyer beware! read more

These guys helped us save money on our television viewing by helping us discover streaming. They are friendly and very helpful,

This company sucks. You sell your phone to this company they turn around and say you stoled it. You people suck!!!

DO NOT USE THIS BUSINESS!!!!!!!! This guy is THE WORST guy ever. Not only is he a total liar but he's cocky and arrogant when you decide to ask for a refund because it took so long for him to get the screen for my phone. His first lie after a week of waiting for the screen to come in was "Oh I didn't read my emails they canceled the order, I will reorder it again". You own a business and you don't check your emails for a week???? Lie number 2 "I reordered the screen, it will be in on Tues. I will call you". Never called me so I called him on a Thurs. and he said "Oh yeah it's in". Dude REALLY????????? Go back to get it fixed and he ordered the wrong screen WTH!!! Waited another week, he said it was in, I went to get it fixed and the moron opens it up and the new screen has a scratch on it. Do you always make a habit of NOT inspecting the merchandise when it comes in? With that, I had enough and told him never mind I just want my money back, which by the way he took his sweet time doing that also, I had to call him 2 times about that. I ended up getting it fixed PLUS had a glass screen protector put on it (for free, where he was going to charge me 20.00 for) in less than 30 minutes. It was a few dollars more but guess what? It was so worth it, I didn't have to deal with his ignorant a@@ again. I then find out that he IS NOT suppose to be even fixing cell phones. His store is only suppose to fix computers and laptops. I will be taking this further for the mere fact that this cocky kid lies to his customers. So BUYERS BEWARE!!!!!!! He doesn't even deserve 1 star but it won't let you not give one. read more

The guys there are awesome always willing to help and fix your gadget right the first time I had a problem with my amazon fire stick and without hesitation they gave me a brand new one read more

This place is trash all the way around,i pretty much donated a Tablet to them they took so long to get the parts and still haven't heard from them.Don't do it!!! read more

I was very satisfied with the services that was provided. I would definitely use Ur Gadget Doctors again.