store manager is very rude and condecending. I came in she asked what I was there for I explained…read moreshe said it's going to be a 30 min wait in case you want to leave....... um no ma'am I'll wait!!! I watched her do the same to 2 other customers that came in after me. after waiting 20 mins another employee comes asks me what I'm there for and then says I can only order another direct tv box online and that the iPhone 16 1k hard drive will not be distributed in store.......... So why did your manager have me sit down and wait for 20 mins when she knew what I was here for?????? worse customer service!!! get new employees asap!

Buyer beware! I wouldn't recommend anyone do any business at this location. The representative Chad…read moreand the MANAGER was completely deceptive when handling my account. I had a grandfathered in plan that is no longer available and lost it due being lied to. I told them that I didn't want to change my existing plan and not only did they change it they added additional services that I didn't ask for. They assured me that nothing would change and in fact my bill would be less. The bill is actually one hundred dollars more than what I was paying previously. They'll do whatever they can just for a commission. STAY AWAY! They don't even deserve one star.

Very friendly, professional and helpful staff. I had questions and some accessories for my new…read morephone. The owner of the place helped me with everything. Great customer service; thank you!

This has to be the worst AT&T on the planet. It is completely staff by morons and incompetents. The…read moreservice is horrific and the CSR's have no idea what they are doing.

I went to this location the Friday after Christmas in order to get accessories for my car. When I…read morewalked in I was immediately greeted by Tiffany. The store wasn't very full they were a few customers and plenty of associates to help. Tiffany immediately greeted me asked what I needed and guided me to the section that had what I was looking for. She processed my transaction quickly and easily and I was in and out in about 10 minutes. This location definitely has more options for accessories compared to the one farther down on route 38.

This AT&T has been my go to store. When I entered there was…read moreone gentleman sitting with a couple. No one else was in the store.After about 2 minutes, I walked up to the man with the couple asking if there was anyone else in the store. He replied yes so I waited. Six minutes later I approached the man asking how long. I never received an answer other than soon. So I sat and waited another 5 minutes wondering if I should leave. Then a young man came out. I explained that while my LG was old, I suspected too many apps were running and could he assist me in clearing them. His reply stunned me saying that the store was only sales and he probably couldn't help. I then inquired that I knew I was up for a newer phone and inquired about such. He took my name and cell number along with my driver's license saying that he would work up a plan and went to the back once again. I sat for an additional 20 minutes then got up and walked out. 33 minutes waiting for nothing while the store was empty. Never again!

Although it's too early to upgrade to the iPhone 15 - boooo - Dionne who helped me out, was…read morestellar. She gave me the low down on my options and was very helpful and creative. Bonus points for being a fellow happy face collector :)

Stay away from this store. When you upgrade a phone they add on all the extras and don't tell…read moreyou. They lie to you while he has a smile on his face. Never go back to this store.

I needed some tech help with a text issue and we were in the area, so I stopped in…read more Jocelyn graciously helped me with my issue. I also asked her to review my plan to see if I can get my bill lowered a bit. Since I already had two promotions on my account, there wasn't much more that she could do for me. She did save me $10/mo and because Im in healthcare, I could save a tad more simply by providing a photo of my badge. I uploaded it the next day. A nice overall experience on a crummy winter's day.

I love this store! Bowen and Corey are super nice and helpful! They were patient and knowledgeable.read more

The store employee who serviced me, Tre, was very helpful. Stopped in 1/8/25 to have my iPhone 11…read moretransferred to my new iPhone 16. Everything went smoothly and didn't take as long as expected. I was having some other issues with my iMessages and he took the time to troubleshoot and make sure everything was functional before leaving. We even enjoyed some basketball and other sports talk. Very personable. Thanks for your help, Tre!

Terrible customer service , sat there for 30 min while he was on the phone sitting on the couch…read morewatching soccer , would never come back to this location

Service was exceptional , pricing was better than I expected and no one could beat our deal!read more

Stefon was able to help us in lowering our bill. He worked with us even as the Mall is closed,…read moretrying to make sure that we leave satisfied. This is my first Yelp review and I want him and this store to get this because they really helped us with our account. They are awesome and they go above and beyond their line of duty to satisfy customers.

First time in this AT&T store this afternoon and the store manager Mike walked in at the same time…read moreas I did and immediately asked how he could help me! I think had just come back from a break or something and it was a pleasant surprise. I had a problem with the IMEI# on the new phone not registering on my account (just the old one) and was told by a rep at the 1-800 AT&T # that I HAD to go into the store. Mike fixed the problem quickly and was very nice and helpful. I even decided to upgrade my paid off tablet to a new one and that was done in a flash too! This location is a LOT closer to where I live, so no need to go to Sicklerville or up to Route 73 in Voorhees anymore, especially NOW with the crazed weekend Christmas shoppers! That's a win!

Totally mixed review here, and I am truly thinking that a a future review update will be higher . …read more . I signed up w/ AT&T at an offsite location, with a Labor Day special. It is a killer deal actually. Tah-tah T-Mobile, although they NEVER did a thing negative in my book. They were actually . . . fabulous. I just love saving money, plus got two new gorgeous iPhone 12's to boot!!! Anyway, Kevin, went above and beyond to help me fix the issue I went in for. What a super, nice, "kid," yeah, I'm getting up there in age! He even was fine w/ me making a call to the regional Philly manager about my issue when he was done helping me. I greatly appreciated it, as I spread my paperwork and new phones out in the little reception area! I'm excited to be a customer (again). Props again to Kevin :)

They are wonderful when they can be but when I come to a problem, they're not so that's my…read morerecommendation. Try Apple first before anything.

Today I stopped by the Apple Store to pick up my new Mac Pro. I had a great experience. Bob, EJ,…read moreKy, Charles, and Johnny were extremly helpful in guiding me through my choices and transferring over my data from my old computer to my new computer. I should add that although Sofia wasn't there, she was the one who started my journey. One last thing: one of the people who helped me (I think it was EJ) had the presence of mind to check a country in Europe that he heard I was moving to in order to see if they had a Genius Bar. They didn't. I decided not to get the Apple Care on the new pgone because of that. Thank you,. EJ! That saved me some money.

The staff was very professional and knowledgeable. I was very happy that they resolved my issues…read more One of the best stores I've been to.

The staff in this store were very accomodating, polite and helpful. When my new phone refused to…read moreallow me to answer calls, they did all they could to help. It isn't their fault the Galaxy A32 5G has problems that continue to exist, even beyond what the store personnel could do. The answer should have been to issue a new phone since the current one was only 2 days old, rather than try to correct the problem. I would definitely return here and recommend them to anyone using T-Mobile.