Helped me right away with a phone that wouldn't charge greatly appreciate there help!read more

Would not recommend this company... we brought our laptop here because the screen broke and they…read morecharged us for a new camera, cooling fans, screen, processor, etc... and it still DOES NOT WORK!!! On top of this, the owner or manager of the company offered to put a used processor out of his own personal computer that is several years old into our computer... And to complete my great service with this company, the screen is still broken and the cooling fans were never actually replaced, it still has the old fans inside it after taking the laptop apart myself. Do NOT go to this company, just buy a new computer... I spent $650 on this repair and could have boughten a new laptop of same version or slightly newer for just a couple hundred dollars more. Also, our repair took over two months!!! This company Sucks!

Great service, very fast and reasonably priced. Owner is Very knowledgeable. Highly recommended.read more

Amazing customer service. I took my iPhone 15 pro max in with what I thought was a broken screen…read more As it turned, it was a damaged screen protector. Abraham removed the old one, and installed a new one free of charge. I mean, who does this anymore? Thank you!

Excellent service great attention to detail and advice. Appreciate all follow up services tooread more

Fast, knowledgeable, convenient location, competitive pricing. One - man operation. SUPPORT LOCAL!read more

Great service and friendly staff. New guy Gabs helped us trade in/buy a few new phones and was very…read morehelpful throughout the whole process.

Had a great experience with Shannon D. We upgraded 4 phones and he spent a good hour explaining our…read morebill and looking for discounts. Saved us over $100/month. We bought the phones at Costco so he wasn't making a commission on us. Did not feel rushed at all.

Saturday, the 17th, I had an appointment at the "Verizon" (cellular sales) store on the north side…read moreof Redmond to get my new phone. I got there, and we got started. I had an iPhone 12 Pro Max and was upgrading to the 17 Pro max...huge improvement! Mind you, my 12 was paid off. (I would hope so by now with how old it was.) I decided not to trade it in because it still works; it's just slow, and if ever I needed it, I'd have it. It was never mentioned that I had to trade it in. So, as the sales rep is transferring things over, he starts telling me that I'll have to keep my old phone activated on the account for 36 months until my new phone is paid off. It didn't sound right, but maybe because I was keeping the old phone, it made things harder, idk. He puts my old phone on a new line and gives me a new number for that device and gets my new phone set up. I then ask him directly, "So, because I'm not trading this phone in, I have to have service to it until my new phone is paid off?" "Yes, that is correct." I'm in no position to argue with someone "doing their job." I finish up at the store and go on about my day. I realized later on that he had added Verizon's device protection to both phones and the Netflix/HBO max perk even though I specifically said I don't need that and I already had a Netflix subscription. So with everything minus the taxes, I was looking at $157 a month for a brand-new phone and a burner phone I'd keep in a drawer. I vented to a few people about my experience and finally decided to call Verizon's customer support and figure out what the reason is for making me keep my old, paid-off phone activated on top of the $1600 phone I just bought. The customer service rep verbatim asked me if I was joking and said, "I'm pissed." "That's bullshit," so he knew that I got one pulled over on me and that the sales rep in the store was doing what he could to make a bonus/commission. He immediately deactivated my old phone from the account and explained everything that should have happened and what to expect with my phone bill from here on out. Just be mindful when you do go into the stores and listen to your gut because sometimes they're just as bad as car salesmen.

We were very impressed with the professionalism and kindness shared by Lee. He made the stressful…read moretime of remembering passwords, transferring accounts from a dead phone that was useless as pleasant as possible. Lee was so helpful and got our new phone working. Thanks, Lee for your help. You did it all while training a new employee. He's learning from the best. Sincerely, Barb &Mike