Amazing people and wonderful products! Very knowledgeable about the different types of products you…read morecan choose from. Highly recommend this great store! Cute clothes too!!

Friendly knowledgeable staff and great prices. Really cute summer dresses and medicinal products…read morefor body aches. It's my go to shop shop.

I love Joel and his shop. I was a loyal customer, and only shopped here. But because of my budget I…read morecould only afford certain products. Now almost everything is going to cost you 10 dollars or more. If they could help me out again and help me come back. Like honestly I didn't want to leave but I wasn't as important as the other high spenders. Once I was almost swindled into buying a single 20$ joint and that was all the money I had and they tried so hard to get me to waste my money. I wish I could give talk a 5 star I really do, but I don't feel like I matter anymore here.

Medical available nice staff good selection of name brand things. Affordable very affordable…read more Knowledgeable staff and return customers get remembered. It's my go to place in this town for sure

The prices are fine I guess, but heaven forbid you have to return anything. I've bought three…read moredefective carts from them in a row and they're always looking for ways to skimp out on their return policy. I'm more unsatisfied with them every time I go there, doesn't help the manager's kind of unpleasant. I'm gonna look for another dispensary, and I recommend you do the same.

Friendly staff, good product at reasonable prices. Very knowledgeable about product…read more Will be back.

So, first things first, this is not a review of Substance as a dispensary…read more I've never bought weed at Substance and, given the fact that I'm not a smoker, probably never will buy weed at Substance. But I am a coffee drinker. And Substance has a coffee shop set up as part of their operation, right next to their dispensary on Division. And Oh-Sweet-Jeezus, the Substance coffee shop brews up a great cup of java. All the baristas are good - really good, actually - but if you're lucky, Angela (the manager) will be behind the counter. Angela does a great pour over. Seriously, her pour overs are absolutely top notch. It's also possible that the weed is top notch. I wouldn't know. But the coffee? Dammmmmnnn good.

Honestly, this place was such a bummer. We went to Tokyo Starfish the day before and had a great…read moreexperience, but we decided to pop into Substance to compare. We were in the market for thc-infused lube and saw the perfect product, it was $36 and even had a sticker that said it would be $40 other places in town. We grabbed the lube, asked for a 25 mg limeade, and made our way to the register. We inquired if they had any first time discounts - of course not. It was far from the end of the world, considering they marketed themselves as affordable. We left the store and right as we entered our car learned that we had been given the lemonade instead, no biggie but not ideal. Then we made our way back to Tokyo Starfish. The vibes were immaculate compared to Substance. Here, we bought flower because we could actually see and smell the product, and then we stumbled across the exact same thc lube, for $24. What an absolute tragedy. Overall, the false advertisement, bad customer service, and unappealing display of products will prevent us from returning again. Tokyo Starfish has our business.

Such a great dispensary with an even better inventory. The customer service is always so warm and…read morewelcoming and the bud tenders are always so knowledgeable. Cannot recommend this one enough!

My review: hell yeah. Life changing. I could compare it to listening to 'Put Your Records On' with…read morethe windows down on a sunny day.

Charlie was super knowledgeable and professional while helping me pick the right products. Highly…read morerecommend this spot they have a good selection and friendly employees!

They are located downtown, but thankfully, they had their own parking lot, so finding parking was…read morenot an issue. Inside, they are very professional with scanning the photo ID to make sure everyone inside is legal to be there. I liked that the bud tenders were very friendly and professional while answering questions to educate me on the different products. Their prices are much higher in the downtown area, which I assume is because they are in a high tourist area. The Old Mill District had some lower prices. Their selection was good with enough variety to meet individual needs. They also offer daily deals to help save a few dollars.