Requested to drop cable, but wanted to keep internet service with this company. Made an…read moreappointment, and it took 10 minutes to do this during the appointment. We returned all tv cable equipment. Went home and internet did not work. Next morning, spent over an hour online chat with CS rep named Ravinsh. Explained the change and the problem that the internet was not functioning. He spent most of the time chatting about eligibility for a mobile line and upgrading my internet service. I was asked to confirm an email to have him correct the problem. This email included "upselling" the products he wasted my time discussing. I ended the call because the problem was still not fixed. Went to the store and was told that at the original appointment my self owned modem had been deleted from my account and that was the problem. ‍. Terrible customer service.

The place is not handicapped accessible and when I tried to go in with a walker, there was two…read morefemales that check you in just stood there sipping their coffee and didn't even help. I gave 2 stars only cause of the rep that helped me with my account. Then when I was leaving the two females again just stood there and watched me struggle to leave. I turned and said," thanks for the help" as I tried to get through the first set of doors. Thanks to the Fed Ex guy that held the second set of doors open for me. Call and get someone to can't speak English or go in person and get disrespected. Either way you loose!!

All I can say it's a WHOLE LOT BETTER than T-Mobile!! I…read morepurchased my iPhone 16e from Verizon June 2024 and have enjoyed my experience with the phone and the customer service representatives on the telephone and in the store. I believe they want to have repeat customers.

We had the worst customer experience at this store. The employee was condescending and rude. I…read morewill never go back to this store . The other employees were consoling his 2 year old behavior, and he would not give us his name.

Went to MetroPC at 1785 Columbia Ave in Lancaster, Pa. about several problems with both Yelp on my…read morephone and tablet. The 3rd and 4th time today, yesterday the 2nd and Wednesday, the 1st. That's just this week alone. Averaged 2 -3 Hours each time.Manager Jamie is WONDERFUL and KNOWLEGEABLE. Today I had to deal with Cindy, a REAL P.O.S. She took 2 people today that came in AFTER me. Then claims they were there first. When I opened my mouth to the other customers and P.O.S. Cindy, she started yelling at me. HEY BITCH, I AM THE CUSTOMER #1 TALK TO YOUR MOTHER AND SPERM DONOR LIKE THAT ! I WILL NOT TOLERATE THAT FROM ANYONE ! IT TOOK 4 TRIPS from 19 miles away, EACH WAY. HEY, YOU P.O.S. You should PAY me for all the time I WASTED at MetroPC. Then this P.O.S. says she's looking for a car, so in between my 2 trips today,I went to a few Toyota and Honda dealers to see if they could help the P.O.S. Tge Salesman asked my name so I could make $50 if the P.O.S. actually buys a car. I told the salesman and the P.O.S. All I want is for the ( BEFORE she turned into a P.O.S. ) to get a GOOD deal. I had bought cars from BOTH dealers before. So before you go to THIS particular MetroPC, I would SUGGEST you go ELSEWHERE unless you can talk with Jamie. Even 1 star is TOO MANY. B.T.W. This P.O.S. OVERCHARGED me $18.

We have had two good experiences with Freedom Wireless. When we moved into our house, we had a…read morescheduled appointment for Christmas Eve. I told them that we could reschedule after the holiday. Much to our surprise, their technician came out and did a wonderful job. Our second was when Larry recommended a new service that was less expensive and had more options. Good stuff going on at Freedom Wireless.

I am so completely unhappy with Dish Network. I watch very little TV, but the 2 shows I do watch,…read moreor used to watch, I now have to pay to watch on iTunes. After DROPPING AMC, Sundance and IFC some time back, I've been waiting patiently for Dish to come to some sort of ageement so its customers would be able to get these channels back. Apparently they have PERMANENTLY dropped these channels. The neighborhood that my family lives in cannot get any other service. We are locked into Dish if we want cable or satellite. So now I am going to have to pay to watch Walking Dead. I just paid to watch Breaking Bad as well. Replacing these channels with others that do not even come close to measuring up is unacceptable. I will not only NOT recommend Dish network to any of my friends or colleagues, but when we move I will NEVER return as a Dish customer. I WILL ALSO BE DEDUCTING THE COST OF HAVING TO DOWNLOAD THESE TWO SHOWS BECAUSE OF THIS DECISION. Greedy, corporate nonsense makes me sick. I have been paying for your service for a long time and to have these AWARD WINNING shows unavailable to me because of this greed is absurd and shows just how little Dish cares about its customers. Petitions have been sent to you, complaints filed, thousands of phone calls expressing the need for these channels to return, but obviously money talks and is more important to Dish than customer satisfaction.

We have been without internet for a week. I asked for you to cancel my internet on the 11th and was…read moretold it was done. Then you charged me for march and it shows me as an active customer still. Every time I call in it takes forever to get any help or resolve to my issues. You owe me money in a refund. This is out of control how horrible your customer service is and how little you care to take care of your service and customers. Ten weeks later update. It took a week of no service to cancel. It took them over a week after that to actually remove the internet. Then they never refunded the month of February. They charged me for march. And they owed me money for over charging me from months before. They refuse to pay me so now we will be going another route to handle this. I would avoid this company like the plague at all costs!!! Even the supposed owner who replied has no clue what her or the parent company have done or are doing. In today's business climate I can't belive that this kind of customer service is tolerated by anyone. They have to be paying people for reviews or offering deals to get them at signup. .

They have been a 2-month nightmare! STAY AWAY. John the installer was the best part. There is no…read moreCustomer Service. Calling is a waste of my day.

My dad has been a customer with Dish since the beginning..literally. I never got involved with his…read morebills until recently (to help him learn how to pay online). I was astounded when I saw how much he pays for this service! He watches around 10 channels, 15 at the absolute maximum. Dish needs to come out with an option where we can personalize what we want to watch, not what THEY want us to watch. It's not fair that we should have to pay such an absurd amount of money for something we don't use! Plus, as soon as it starts getting cloudy we lose signal! Forget about it it rains or the wind blows faster than 5mph, our signal is gone long before then! Which brings me to my next point. We've been losing a bunch of our channels due to "complete loss of signal" for over a week now. After a 20 minute conversation with a representative I couldn't understand and a bunch of "tests" he had me run, he finally set up for a technician to come out and fix it. Fast forward to the next day, the technician assessed the issue but long story short, he couldn't fix it. Before he left he asked to use the bathroom. Which we, of course, allowed. The next person to use the bathroom noticed that the water was still running in the tank of the toilet. My dad came to the conclusion that the technician broke the flapper by pushing too hard on the handle when he flushed. Not an expensive/difficult fix but that's not the point. Moral of this review: I do not recommend Dish. Not one part of this company is worth what you'll pay.

Don't ever get dish network you will regret every minute of it I got dish a few months ago and they…read morekeep telling me that my bill would stay around 150.00 it didn't it's never been what they said and now I just payed my bill and two days later it want 80.00 dollars more up for no reason and when I called them they couldn't give me a reason why it did and rude as hell and they won't help me too figure out why my bill want so high up then they won't help you if your receivers stop working or there charge you for it even know you have insurance on it there rude then they tried too use the same person off as a manager on me thinking that I wouldn't know her voice what ever you do do not get dish network you will REGRET IT

I did a few tech work as a side gigs for him for about 2 months, then one day he stop paying me. I…read moredid a lot of work then he blocked me and I lost my own personal money for doing the last 2 jobs while he kept the funds. I don't know why he stop paying me and ignoring my calls and then blocked me. I was respectful and still being respectful. I just want my money I worked hard for. That's all.... That's all Mark....

Wonderful, Fast Service. Very Professional, and Kind. Got my computer fixed in under 24 hours. Very…read moreknowledgeable about what they were doing, would highly recommend giving them a call if you have a computer or IT problem. Thank you Mark and James for you fast and proficient Work.

Will never go back here. Keep your paper receipt of you do try this place bc you'll need it…read more July 24 - Took iPhone 6 for cracked screen repair. Cost $100 and appeared fixed. July 27 - Screen went blank. Took back in and was repaired for free bc I had my receipt. Aug 30 - Screen is peeling off phone so took it back and this time they said they can fix it but for $100 bc it doesn't fall under the limited warranty. He said Cellairis does not apply glue when reattaching the screens after they fix it. So this problem is going to happen to every phone they fix. Called the Cellairis customer service line during their business hours (10:20a ET) and got a message machine. Be very wary of this place. Good, quick fix but you will probably experience problems in a month or so.

Don't waste your money here. I paid them to replace a screen protector, and it started bubbling up…read morealmost immediately and has been slowly cracking from the edges in since. I'm cutting my fingers up because of their rip-off products and moron employees.