Called asking about replacement parts for an old computer. Person I spoke with over the phone…read morepretty much told me to go and get a new computer. He did explain a few things to me but he came across as rude, reiterating that he wasn't making any money from telling me this stuff?

GREAT SERVICE . he fixed my computer so quick . got free helpful tips. he nice person. v quick at…read moreresponding to messages . highly recommended .

Very good service. Very polite and reasonable. Would highly recommend. Comes to your home in good…read moretimely manner. I didn't have to pack up my computer.

Ronnie always fixes my computers in a timely manner for a very fair price! He offers free…read morepickup/drop off in Berks County.

I have dealt with many computer technecions over the years. My dealing with Rich was by far the…read moremost pleasent experience I have had. He is knowable and and explains what needs to be done in a clear, concise way. His pricing is fair and well worth the money. His main concern you and your satisfaction.

He solved all the problems I was having with the browser I've been using that eliminated my history…read morecontents, including passwords, favorites and browser history . Now I don't have to sign in to my email account 10 times a day. He openly shares his experiences that support the basis for his philosophy that provides an education for those of us who are neophytes.

Tried repeatedly to call for computer repair, but all I ever got was a message saying "This party's…read moremailbox is full; call back at a later time."

Takodah did a good job doing what he could with my laptop. While the problem was much worse than…read moreeither of us expected it to be, Takodah transitioned to the next best option which was recovering my data, which he did at an extremely reasonable rate, better than I could find online. He simplified the process and would seek him out again if I had continuing tech issues.

Great place. Good service, fair pricing. Did a great job moving my pictures from phone to…read morecomputer and shared his tech knowledge with me

My laptop was very slow. Orlando presented me with several very good low cost options to fix this…read moreissue. He set me up with a "new" used laptop and had it loaded with all my existing files, all within the day.

Its a Sunday morning and I just picked up my laptop from Compucare. It went from being a boat…read moreanchor to what looks and runs like a brand new computer. I couldn't be happier. Being somewhat computer illiterate, I researched computer repair on my phone and Compucare had all positive reviews with the vast majority being 5 star. There is good reason for that. Eric checked out my laptop in front of me, ruled out some obvious problems and from his experience and knowledge of the manufacturers pointed out from induced symptoms that the problem was the hard drive. He kept me in the loop with many and timely phone calls as to the progress made acquiring the new bigger and better hard drive, Eric made the choice as to which hard drive be my decision. He spent much time making sure all of my data transferred and updated my software. Performed maintenance and operational sweeps with diagnostics. his operation is completely transparent and he worked to keep my bill low. I am one happy camper and I highly recommend Compucare for their professionalism, technical ability, speed of service and helping attitude.

Compucare Technical Services has astounded me with their lack of professionalism. Amidst lies in…read moretheir reply to my Google review (proven via the text and call logs attached) they have accused me of being "angry" because they couldn't get to my PC fast enough. The only reason I was "angry" is because he spoke to me like I was an idiot, claimed he did nothing wrong, claimed 60 degrees celsius was normal, and generally avoided accountability. He has also failed to communicate properly, saying he'd get back to me and never texting back, then becoming passive aggressive when I checked in. Additionally, he searched for my new CPU on Amazon, rather than using Newegg or any other dedicated parts search, and ordered a CPU that would be completely incompatible with my system AND the motherboard he had ordered. If I hadn't caught the incompatibility, I might still be without my PC. Again, I had no issue with the fact that a mistake occurred. In fact I would have been gracious had accountability been taken. It was his communication over the phone on Sunday that led me to take matters into my own hands. No matter who discovered the issue, Compucare Technical Services was blatantly unprofessional and frankly frustrating to deal with on multiple occasions. Additionally, he tried to offer me $100 cash when I said I would be changing my review this morning. And the agreement referenced in his reply states that I must allow them opportunity to rectify the issue before issuing a *credit card chargeback,* which has not happened. CTS has yet again contacted me, despite me specifically asking him not to, and continued to berate me as a result of my review of my bad experience. (see end of text logs) https://drive.google.com/file/d/1aNbTLFg3kSkeb2W12FEA03qPptbv8iTy/view?usp=sharing (call logs) https://drive.google.com/file/d/1ybs2Lz552S6UFZ4s4JwCGFNis-XQs-C5/view?usp=sharing (text logs) https://drive.google.com/file/d/1RQLZ4X4GqUvY3g5_5_R_fwG2epWG_QK-/view?usp=sharing (Agreement)

Great customer support from expert technicians. Highly recommend for internet security.read more

The team helped our office cabling and complete IT support. We called a few IT firms and no one…read morewould even bother to show up or just gave pricing out of the world. Peter and his team showed up the very same day and tackled the problem. We had our office live within a few hours. We use them for all our IT support from now on. Kudos!