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    The Wire Geek

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - The Wire Geek

    Security services

    Security monitoring services

    Telecommunications

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    1 year ago

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    Xfinity Store by Comcast

    Xfinity Store by Comcast

    (33 reviews)

    Requested to drop cable, but wanted to keep internet service with this company. Made an…read moreappointment, and it took 10 minutes to do this during the appointment. We returned all tv cable equipment. Went home and internet did not work. Next morning, spent over an hour online chat with CS rep named Ravinsh. Explained the change and the problem that the internet was not functioning. He spent most of the time chatting about eligibility for a mobile line and upgrading my internet service. I was asked to confirm an email to have him correct the problem. This email included "upselling" the products he wasted my time discussing. I ended the call because the problem was still not fixed. Went to the store and was told that at the original appointment my self owned modem had been deleted from my account and that was the problem. ‍. Terrible customer service.

    The place is not handicapped accessible and when I tried to go in with a walker, there was two…read morefemales that check you in just stood there sipping their coffee and didn't even help. I gave 2 stars only cause of the rep that helped me with my account. Then when I was leaving the two females again just stood there and watched me struggle to leave. I turned and said," thanks for the help" as I tried to get through the first set of doors. Thanks to the Fed Ex guy that held the second set of doors open for me. Call and get someone to can't speak English or go in person and get disrespected. Either way you loose!!

    The Wire Geek - securitysystems - Updated May 2026

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