This company is the one I will definitely refer people to. The prices and installation costs were…read moreby far the best over any big box store. The customer service was excellent and friendly. We completed a sale over the phone and the salesperson made sure the over the range would definitely fit and was the right product. The installers came out when they were scheduled in a timely manner and called before they came. Once here, they were extremely efficient, friendly and so experienced in what they were doing, it was installed in a record amount of time. They were neat and left no mess behind. We can't say enough about this store and their installers. That level of service and care hasn't been seen by us for a very long time. We were very impressed with the entire transaction. This local business hasn't forgotten that they deal with people and their needs....not just net profits.

Bought a brand new refrigerator over $2500. When they delivered and installed it the doors were not…read morelined up with each other, nowhere close. I asked the installers to correct it and they said that's just the way it is we can't do nothing about it and left. I immediately called the store and was told the owner isn't there right now and he will have to address this. After 4 days they have not called me back yet. After they get their money they obviously don't care. I will never buy from them again and will never recommend them. Only giving one star because 0 isn't an option

I called this morning to repair my washing machine. He came and got it fixed. He was my hero today…read more They always do a great service. Thank You!

These are my people. My parents have been dealing with this family for decades. True York County…read morefolks: crotchety, b******, and absolutely rough around the edges! They are straight shooters and will not care about your "poor little feelings" I LOVE IT!! If you are a snowflake or get your feelings hurt easily -- do NOT do business with these people. If you want blunt honesty from good people...this is the business you have been looking for.

Nate was very professional and worked to find the solution to the problem with our dishwasher…read more Nate is friendly and we were very pleased with his work ethic. I would highly recommend that you higher him to fix your appliances.

I contacted Sneath Appliance Services about a service call for my failing refrigerator. Nathan…read morecontacted me quickly to understand the symptoms and to explain his service rates. Nathan also understood that I was reluctant to spend money for a service visit/repair that could exponentially exceed the value of this 20+ year old refrigerator. As a result, he provided me with several troubleshooting tips that I performed to help narrow down the root cause of the issue. I was able to check these things the same evening and share updates with Nathan via text. Once again, he responded promptly (after hours), and determined that repairing this refrigerant leak was going to be expensive. I credit Nathan with saving me a lot of money to repair an old refrigerator and, at the very least, money saved for a service visit which would've resulted in the same answer. In conclusion, Nathan was polite, professional, and a great communicator. He didn't charge me for his remote troubleshooting or the pro-tips. I highly recommend Nathan at Sneath for servicing all your appliances.

Great folks! Knows all about appliances! I live in Texas. Went to York for a replacement washer. 5…read moreyears ago. Still perfect. Cost $195.00!

I brought a washing machine from them and it is need a washer valve because the cold water does not…read morecome out only hot. But they are now out of business with no way to contact them regarding a repair! This sucks. Does anyone know how to get in touch with them? I'm very upset and Heidlebaugh repair is not taking anyones repair unless you brought the appliance from them. I guess I should've went to Heidlebaugh !!!

I just purchased an oven from Riddles. I went to Riddles because I wanted too support the private…read moresector and not buy from. A big box store, ie Lowe's, Home Depot. Riddles charged me about $200 more for the same GE stove that HD had and when it came time to deliver, we're not very friendly. Bottom line, support the little guy like Miles in Southern York County and stay away from Riddles. Thieves come in all sizes, shapes and colors. Do your research!!!!.​​​​

We purchased a Maytag washer and dryer at the end of November 2021. At the end of January 2022 the…read morewasher started throwing an error code. Instead of helping us they told us to just call Maytag and there was nothing they could do. We have now been trying to get the part replaced for a week and a half and it will be at least another week. Go somewhere else for appliances because once they have your money they don't care about you.

5:47 AA & Q k&a appliance review:…read moreJeff McCoy J 大 Local Guide * 21 reviews * 19 photos just now New I purchased a new induction range. I was told everything was tested and working before it was put on the floor. Got it home and immediately had an error code. I have to go through the manufacture to get it fixed. I saved $200 over buying brand new at Lowe's. If you use your Lowe's card to purchase an appliance and anything is wrong they will replace it right away with a new one. The tiny bit of savings from K&A is NOT worth the risk.

Paid in full for fridge on June 28. Received Whirlpool side by side on July 3, by July 5 it was…read morefailing to hold temp at safe level. Replacement, same thing., exactly. Warranty with whirlpool but while waiting K & A did nothing. Except offer loaner for 4 day They sell scratch & dent AS IS. DID not imagine that included not working. Here we are 2 older folks living with cooler since July 5. If & when whirlpool decides to replace it will be none too soon. K & A is apparently done with us but I check in daily just to see if they have had a change of heart. We would welcome back the loaner.

The service call came because my LG refrigerator was shutting off and showing an error code. I…read morehad to unplug and replug the refrigerator to reset to keep some semblance of cold inside. The technician answering the telephone was very pleasant. He gave me a choice of times. The initial time was later that same day I called! Another time was given in the event that the technician was unable to make the timeframe I first chose. The technician then later called to ask if he could come early!!! YES! He came out, explained thoroughly what the code mean and what he felt the issue was and fixed it immediately. He also explained another issue the code could mean but thought that it was only the fan issue and not a coolant issue. So he fixed it quickly and ensured I knew to call him should the issue reappear. I was very pleased with the honesty and integrity of the men in this company. They chose to do their business in honesty, not overcharging for service not necessary. Because I am an older woman, many companies seem to try to take advantage and overcharge. NOT THIS COMPANY!!! CALL THEM! I now have a fully functioning refrigerator that has been going strong. The whole cost was less than $100. The technician even gave me information on what to ask for at Home Depot/Lowes to fix the issue of re-hooking up the water line after the water line was moved during a downstairs complete remodel.

Nice young man. He determined the problem and offered options. Flat fee was reasonable.read more

This business, Shrewsbury location is not the same service that the original owners, Bill and…read moreElaine provided. I understand their son is responsible now! I have had a phone call in for someone to call me about an issue for one week! No one has returned my call. I honestly believe that I am being ignored. I have called several times asking for help with their offered rebate, having received "error" messages at the end of 10 minutes filling out the online rebate form. You are instructed to start over. My experience purchasing 3 appliance was not good. Financing, same as cash must be handled by the customer on an iPad. They offered no help and when I felt very frustrated, the salesperson stated many times "I feel your pain!" Gee that is a huge help! Their lack of empathy is disturbing! The current staff is ruining the stellar reputation that Bill and Elaine built! Note: the other two excellent reviews are from many years ago! On a positive note, the delivery/installers were excellent! They were friendly, efficient, knowledgeable!

We purchased our Whirlpool Gold refrigerator through Lowes. After a couple years it started to not…read morecool properly. The warranty had expired. We called Lowes to get it repaired but the repair place they wanted to send us to had terrible reviews online. So bad in fact that two people said they'd give them zero stars if it was possible. A friend referred us to Miles Maytag, and I am so thankful they did. Miles was more than happy to help us even though we did not purchase our refrigerator through them. Pat, our repairman, was very knowledgeable and knew what was wrong just from talking to me. They ordered the parts and came out to do the repair in a timely manner. We will be using Miles Maytag for any future appliance purchases.

I have to say, Ollie's really has some fantastic deals. Plus, the coupons are definitely a surefire…read moreway to get me through the door--please keep them coming! There's a solid range of indoor and outdoor products to choose from. Ollie, if you could bring back the appliances, that would be awesome. It was such a great addition. And, the staff is always so friendly and polite. Keep up the excellent work!

Ok not the cleanest or most organized store, but that's just part of what to expect for a discount…read morestore like this. Can find some great deals which is the important thing in this case!

Joe Silbaugh & the ADU team did a great job helping us with our new Bosch microwave. Joe made the…read moreentire process super simple. We highly recommend trying out Joe & team at ADU in York!

From the owner: Since 1982, ADU has been the source of kitchen appliances for home builders, kitchen designers,…read morecontractors, property managers, and homeowners remodeling their kitchens in the Mid-Atlantic region. We continue to grow and evolve with nine boutique-style showrooms that service Maryland, Washington DC, Northern Virginia, Pennsylvania, and Delaware. Our showrooms are designed with functional kitchen spaces and vignettes, to showcase the appliances and how they would look in the home, giving our customers the best inspiration for their dream kitchen. Our sales staff receives extensive, ongoing training with the products we carry, so you can be confident you are making the right choice for your next project. We understand the needs of builders, contractors, and remodelers and will work with you not only to select the appliances but also to ensure they will meet the needs and specifications of your project. We specialize in helping our customers select entire kitchen packages and working closely with builders, contractors, and designers to coordinate projects. We are deeply aware of the issues that homeowners, designers, and contractors face whether they are remodeling one kitchen, building one house, or developing 300 apartments. Our #1 goal is to give an excellent customer experience with our curated appliance selection process, and we strive to be the easiest supplier to work with.