Constant outages saved for Monday Mornings without failure. By far, BY FAR, the single worst…read moreexperience I've ever had with Internet services. The only thing that works is their bill collecting.

Spectrum has good prices, and I won't deny that. But I'm extremely disappointed with my experience…read moreso far. Before switching from my previous carrier, I called Spectrum with several questions because I wanted to be sure I was making the right decision. I don't know if the answers I received were just meant to convince me to switch, but they were not accurate. Maybe the agent was poorly trained, but the information she gave me was not correct. I had three lines with Verizon, all on 36‑month contracts. I originally purchased two Samsung S23 phones and one iPhone 14 through Verizon. Last year, I upgraded my own phone from the S23 to the S25, buying it directly from Samsung's website and financing it through Affirm. I explained all of this to the Spectrum agent and asked if this phone would also qualify for the buyout program. She told me yes--that all phones on the lines I transferred to Spectrum would be paid off, even if they were purchased outside Verizon. I understood that the buyout program was meant to attract new customers, so it made sense. I even told her that I still owed $240 on the S23, which still appears on my Verizon bill, and that I still have that phone with me. But for me, it would be more beneficial if the S25 were paid off, since that is the phone with the higher remaining balance. I made it very clear that I didn't want any surprises after switching. She reassured me that this situation was common and that there would be no problem. After switching to Spectrum, I submitted all the documents to the buyout financial group exactly as the agent instructed. To my surprise, they only approved the remaining balance for the phones originally purchased through Verizon--not the S25 I bought through Samsung. I called, explained everything, and asked them to review the recorded call, since every call begins with a message saying the conversation is recorded. I wasn't making anything up. They opened a ticket, escalated it to a manager, and after days of back‑and‑forth, the manager told me the best he could do was offer a $20 compensation for the mistake. I explained again that if I had been given the correct information, I could have chosen to activate the line with the S23 I still owe $240 on, using the buyout program properly. Now I have to pay that out of pocket. I repeated that I was misinformed by the Spectrum agent with a false promise. Even so, the manager insisted that $20 was the best he could offer. Terrible management. He could have done more. I'm sad and frustrated with this beginning at Spectrum.

Not to be relied on. Great sales pitch in the beginning, but follow-up support is non existent. I…read morehad to fix everything with Dish, Vonage and Xfinity myself.

Agape Media is a terrible company. They signed my parents up for Direct TV and charges $10 a month…read morefor a "Concierge" fee of some sort. The invoice says that it will never end. And sadly this is true. My parents went back to Xfinity over a year ago and he still sends email with an Agape Media Solutions Recurring Invoice $9.99 I have asked that they be no longer charged but it never ends. I do not believe he is actually collecting the $9.99 because I had them get new Credit Cards. Although I am not sure about this. My concern is that someday he will continue to add up this unpaid charge and try to put a lien on their property even though they have not been a customer for well over a year. I am close to going to the Attorney General to report Elder Fraud. I would stay away from this company or any company this Derek person is related to. Seems like he may have a criminal history regarding voter fraud after a Google Search.

I booked with mega net to get Internet at my apartment. After waiting 3-4 weeks for an electrician…read moreto show up.. I decided to cancel it. I was told that if I returned the modem.. I would not be charged. I returned the modem and never thought anything of it. Until I find a collection account on my credit for 109$! I couldn't even figure out what it was. I called them and was told, oops that charge is wrong because you did return the modem.. but couldn't be told what the new charge would be. From my experience, I would caution and make sure to not give your social to this hole in the wall company. I am hoping the manager of this business reaches out to me to resolve this issue so I can delete my reviews.

I have had Meganet for 7-8 years as a Mail host for my company. I have always used Microsoft…read moreOutlook. I do like that you can log into your mail from any computer on their Megamail website. Not the easiest to use. My company recently got a new Website Host and Optimizer so we moved our mail over to an IMAP account. I immediatly started getting Junkmail right away. I never knew the Meganet filtered the Junk Mail and just never sent it to you. Mind you I never once had an issue with a person calling me wondering if I got their email. So even though Meganet deleted the Spam it was always done right. I might have got 2-3 junk mails a week. Now I 20 per a day. Although I am not with Meganet anymore I felt that I should write a review. Great job filtering my email for the past 7-8 years. Now I realized you saved me a bunch of time.

Talk about a bunch of morons. Somehow they got a copy of my resume and they keep trying to pitch…read morejobs to me. I've told them multiple times that I'm not interested and to remove my name from their database. Well they don't do that and on the last occasion i told them i would contact the state AG and file a formal complaint. Well, Alex, you f'ed up buddy!!! You didn't heed my warning and you contacted me again today. Time to file that complaint against you and your company MF'er!!!

In the search for my next great career, I began to feel worn-out, battered, and bruised. I barely…read morehad the time to come home and lick my wounds from the terrible opportunity I was currently at and grew to despise the thought that I would waste away what little time I did have once home to search for my next great disaster. After hundreds of seedy emails, dozens of phone screens, and several in-person interviews, I could not have been more bitter or jaded from wasting my time and energy with the loathsome and self-serving headhunters who tossed me like darts at their job boards. And then I met Rich Gardner. When I was applying to college, I was so sick with schoolwork and so against the thought of more of it that my mom had to push me forward with applications and visits, ultimately convincing me it was the right thing. At a time when I had all but lost hope, a thoughtfully-toned email offering a "stable" long-term contract on a "very collaborative team" with "an excellent corporate culture" was the start of a tremendous relationship that helped me all the same with my career. And much like my mom, Rich spent most of his time forcing one stubborn elephant up a flight stairs, hammering me with emails and phone calls to motivate me beyond my capacity. And when put in front of the team for my interview, there were no surprises, as his thoughtful and professional convictions ultimately convinced me much like my mom's in the end. The people were fantastic, the products were state-of-the-art, and I felt genuinely at home. No more opportunities in North Dakota, no more wildly illiterate emails without a single mention of your name, no more bait-and-switch false promises--this was the real deal. Somewhere between the insultingly low wage offers and the promise of traversing the bloated egos of another tech startup, this opportunity was the porridge that was just right. Ultimately, Rich proved to me that I wasn't a terrible prospect, but was just being paired with terrible opportunities from terrible recruiters. He found me a fantastic place with a tremendous sense of togetherness that is rarely seen in tech. It was just three years ago that I was serving quail egg omelets at a luxury hotel. Now, my net worth has quadrupled, all the while getting to help make the world a better, safer place. I'm selling the rights to of my life story to Disney as we speak. Oh, and if you were wondering, I got the job :)

Well, I'm getting a bill from T-Mobile and the person that's set up my phone at a Verizon phone…read morewere switching over to T-Mobile and she put a telephone number on my phone and guess what the phone only took text messages and I lost control of my phone completely and now I'm getting a bill in the mail for Portland and some odd dollars so guess what if there's not a civil case suit against you there will be soon

Went to T-mobile to get a new phone line and switch off of someone else's Verizon plan. I was…read morehaving a less than great day and very stressed going into it. I worked with Frank to get my new phone & line set up and port over my phone number and he was great. He was knowledgeable and thorough and didn't push too hard to upsell me on random things. I ran into a roadblock for a few trying to get the PIN to port in my number and he was patient. I honestly left the store less stressed than when I walked in. Good people in this store and I love my new phone.

I had a great experience at this location. Gabriel was very patient with me, explaining my options…read morefor a new phone bundled with an Apple watch. Even though it was near to closing time, he set up all of the equipment and instructed me to get in touch with any problems or questions. A big improvement that a big box store that left me with equipment that wouldn't work together.

Came in today and had the worst sales experience Of my life…read more These salespeople are dishonest.

Had me wait over a month for a phone, and when it finally arrived, it was the wrong (and more…read moreexpensive model). I was in a rush after waiting over a month, so I was pressured into buying the phone. When I requested that I pay with a single payment instead of a monthly plan, they said the system was down. They said they would call back the next day. They never did. I called them multiple times, and they just hang up on me. Avoid

The customer service there is excellent. The guys are very patience and knowledgeable and really…read moreseem to be attentive to their customers needs. Highly recommend this place.

I'll save you the time and headaches, look for a different cell provider! AT&T will be by far your…read moreworst experience! I think it'd be more enjoyable to walk barefoot over a bed of flaming hot coal than it is to deal with this company!! I promise you look elsewhere.

Great AT&T Authorized retailer. Now normally, due to to the lack of utilities in these "authorized…read moreretailers", I avoid them. The ones near where I live are honestly a complete joke and places I would never suggest. With that said, the folks who own the Authorized Retailer in Marlborough are different, and much for the better. They don't charge everyone for everything (literally the other auth. retailers all charge everyone way more than the company stores) Staff working when I stopped here were friendly, kind, helpful, and informative. I would highly suggest this AT&T Store to anyone and everyone, no need to make the further away trip to the company store at the Solomon Pond Mall, coming here is not a problem whatsoever. I am very impressed with those who run this store and feel others need to step up their game. 5 stars.