I remember this company being very popular in the 90s. when my sons school said they had a contract…read morewith them for senior portraits, I didn't have a problem with it until trying to book with them and get pricing ($100 for an 8x10?!). I have no idea how they're even still open as a business. I'm talking to the school to see if we can use someone else for my other son next year. It's like they don't care if they're rude to you because they're under contract with a school and as long as the school keeps it's contract, they can treat the customers however they want. I'm not surprised they have an under two star rating. Call your schools and get them to cancel the contract and find someone who likes their job and taking photos. And I mean this wholeheartedly, even with the information that just came out about life touch I still would never return to Cason Foster.

I missed order the school pictures. I sent email and they…read moreresponded me right away. I was able to place the order within 24 hours since I sent message. Excellent service!!

Rented a Sony A7III, was forced to leave a $4,296.00 deposit, upon return they kept my deposit and…read moresaid camera was damaged... it was not

I write guides for dSLR/Mirrorless cameras so I pretty much rent every mid-level+ Canon and Nikon…read morewhen it is released. LensPro always gets the new models quickly, and they have it ready early in the day for pick-up. Whenever there was an issue or delay, they went out of their way to track down the shipment or get the item from another location. Every camera body and lens I have rented has been in great condition, and without any issues. Their in-person customer service is great and friendly, and a much more enjoyable experience than going to that other nearby company (which has now closed).

I brought in a VHS cassette to be transferred into a CD I left it there and it's told that the…read moremanager will call me to give me information on how long it would take I read online it could take up to 3 weeks which I was fine with well after 3 weeks I come back with no call and my VHS still sitting on top of the printer very unprofessional staff very young I think maybe if you took some time to train these young kids don't know what they're doing and don't know how to handle altercations professionally and in a professional manner please consider putting someone at customer service knowing what they're doing I mean it is Walmart after all what more can you expect