I brought in a VHS cassette to be transferred into a CD I left it there and it's told that the manager will call me to give me information on how long it would take I read online it could take up to 3 weeks which I was fine with well after 3 weeks I come back with no call and my VHS still sitting on top of the printer very unprofessional staff very young I think maybe if you took some time to train these young kids don't know what they're doing and don't know how to handle altercations professionally and in a professional manner please consider putting someone at customer service knowing what they're doing I mean it is Walmart after all what more can you expect read more