DO NOT GO! he completely messed up my phone. I simply asked for my cracked phone to be fixed and…read moreafter he "fixed it" I got a notification on my phone saying "Unable to determine if your iPhone display is a genuine Apple part. This could be because the part is non-genuine or not functioning as expected." now my whole phone is messed up worse

My dad's iPad had a cracked screen and he took it here to be repaired. The first time it was…read morerepaired, the home button was covered in glue and there was still tape visible underneath the screen. He took it back and the guy removed the tape and said he fixed the screen, but now the screen is somehow disoriented. The iPad must be oriented in one particular direction to be able to type and it recognize the keystrokes. I'm not really sure how to describe it. The iPad isn't that old and should still be in good working order but the iPad is barely functional at this point. I know it sounds kind of silly, but the iPad is one of the last things my grandma bought for my dad before she passed away so there's a sentimental aspect to it, and it just really sucks that the man who runs this shop destroyed it. We are hoping that someone else might be able to fix what he messed up.

I took my phone to be repaired, it kept saying water was in the charger port, everything was…read moreexplained to me and the part was ordered, and completely repaired, I was very pleased and the charge to repair my phone was very reasonable ad it was done in a reasonable time. I definitely would recommend them and will be using them for my phone, computer and gaming needs. Not a single shade to throw.

I was in search of a computer repair store and was lead here. The store was super clean and the…read morestaff was amazing. Will do an update once I receive my tablets.

horrible scammers bbb complaint filed ! how come its more than 5 people that have gotten the same…read morepiss poor service !

I hate to give a scathing review in such a way, but this needs to be a warning to everyone…read moreconsidering allowing Fix & Sell to handle their electronics. My Iphone 13 Pro Max was cracked from April 2024- October 2024. It was not cracked NEARLY as much as it is in the picture I provided. I got my phone fixed at Fix & Sell around early October, when I called for a estimate they told me it was going to cost about 180 dollars, when I brought it the following day they charged me 240 dollars to fix my cell phone. The woman insisted that she would not fix my phone unless she replaced my cameras and that is where the supposed extra expense came from. In this moment I did not mind because when I was calling for estimates it was about the same price. They told me it would take about 3 hours, later that day I came and got it. The woman made me sign a strange waiver saying that this was final, she was very illusive as to why and also extremely rude. She also would not answer my concerns as to why my phone smelled like it was burning, telling me thats a dumb question. The following day I was on my way out of the house when I dropped my phone in my room on carpet... later that day I realize the phone is beginning to crack. I found this extremely strange because prior to my phone cracking in April I dropped my phone all types of ways and it took a lot for the back to crack. I was so upset, and I immediately returned to Fix and Sell because it had not been 24 hours and now my phone is cracked?!! They told me there was absolutely no compensation, and that they would not fix my phone again. The picture below is my phone deteriorating after 3 months. I would also like to add that I did drop my phone, so that is why the piece is missing. BUT the phone was was cracking and glitching up until when I dropped it late Nov. I also found out Fix & Sell orders fake Apple parts which are made of plastic, and that is why my phone cracked so easily. Oh! And that metal/burning smell took weeks to go away. Please do not trust them with electronics, the service was awful and I'll never go again.

I love this location of AT&T, I have been going in there for now several years! I went in today and…read moreI was helped by Adrian L. He was very knowledgeable and very very helpful, he was awesome! The entire staff is great!! They have awesome hospitality!

Wow, worst service I have experienced. I guess the dead bird at the front door should have deterred…read moreme from going inside but it only got worse. Young man was not interested in our business. Literally his attitude was this is all we got take it or leave it! Guy never looked up accounts, just keep leaning back in his chair like he was at the park! Didn't catch his name and was really interested, terrible customer service. I'm going to switch my service just because of his attitude. Never visiting this AT&T store again, service wasn't much better on the other side of the bridge so new location same terrible attitudes.

I visited April 10, 2026 while on my work break and the service person had me done within 20…read moreminutes. My phone works perfect! Excellent customer service. I hope I do not have to revisit due to a broken screen, but if I do I will definitely use Cellular Depot. Thanks once again for great service.

Got in contact with them the day before. I drop by. Dropped phone off. Back in the time frame they…read moreproved. Screen looked new and in operating condition. Thanks.

I wish there was an option where I'm not able to put any stars. Let me begin my rant…read more.. My Samsung Galaxy S III screen broke and I called Monstrous to repair it. They told me that it will cost $125 and approx 5 hrs to repair. Initially I thought the time and price was fair but not great. Due to time constraints and the convenience of it being down the street, I obliged. Upon receiving my repaired phone, I noticed SEVERAL and I want to emphasize SEVERAL chips and scratches along the interior part of my phone where the glass fit. I brought this to the attention of my sales rep and of course he pretended as if he had absolutely no idea what happened. He proceeded by asking his repairman what happened and he acted as if he couldn't care less. Later I noticed dirt and dust underneath the glass and they just said, "well, you know...we have to find a way to repair the glass. I never noticed anything being there before." WOW. What a response. He eventually took $20 off of the repair cots. Nevertheless, avoid this place at all costs.

do not take your phone here for screen repair they will mess your screen up and when you take it up…read morethere to get it fixed they'll blame their bad work on you and will not fix their mistake! bad customer service and bad management

First check in but second visit…read more First visit I dropped my iPad and cracked the screen. Second visit my iPad wasn't charging. I arrived just before they closed on a Saturday and they stayed open for me and for another customer who showed up WELL past closing time. Workers are knowledgeable and courteous. I have recommended them to many friends.

I had AppleCare on my phone and should have gone to Apple Directly. This was a bad experience, just…read morelike the previous review. I was told my AppleCare did not cover water damage and that my only option was to buy a new phone for $375. The worst part is that this store came up as my authorized repair shop when I went to Apple's website. I ended up paying to upgrade my phone early, and THEN found out from Apple that physical damage WAS covered. I felt like the young man at the front was nice, but not thorough at all. Completely agree that you should just go to the Apple Store and get your phone replaced. Apple refunded my care.

I gave them my iPad 11/26/23 They had my iPad for a month…read moreand couldn't fix it . It was a simple issue that could have been fixed in hours. Everytime I asked for my iPad they said they didn't put it back together yet. When I finally recived my iPad today . Which is over a month later they couldn't fix it . And my iPad is in worst condition. I do not recommend this business.

I had spilled water on my laptop, took it in for repair. Shehzad promptly diagnosed the issue on my…read moreMacBook Pro, replaced the battery with a high quality OEM Apple replacement battery and had my laptop up and running like new in no time. When you want the best, come to the best! 5 Star service and best cell phone repair shop in the area.

Super quick service. We were in and out in no time. No issues. I would recommend using this…read morelocation.

If I could give a below zero, I would. This has been a nightmare dealing with this store. My…read morecomplaint started from them creating a new account, from old account. And now I'm being charged for two accounts. First visit in to correct, the young lady was very rude and uninterested in resolving. My wife contacted corporate and we were connected to regional mgr. She promised everything would be taken care of. And it wasn't and she became MIA. She promised a credit for my inconvenience and it never happened. I made a third visit in store after being charged AGAIN for two accounts. And mgr advised he would take care of it, but again never heard anything back. Also 2nd account is under a false name. Something is fishy over there! DO NOT RECOMMEND!! Beware!