Kirk and his team did a great job on my media room. 100% recommend to anyone. They showed up on…read moretime, worked professionally until job was done then did a great clean up

First and foremost Kirk is the nicest technician I have ever had do service at my home. On top of…read morethat, he is very professional & honest in the work he does and will follow-up to make sure I am happy with my service. If I ever see him outside in public, he is always polite and checks in on me to make sure all is ok. I would definitely recommend Kirk 10 out of 10 (Hopefully my review shows my location as Fayetteville, GA & not San Francisco)

I love this location of AT&T, I have been going in there for now several years! I went in today and…read moreI was helped by Adrian L. He was very knowledgeable and very very helpful, he was awesome! The entire staff is great!! They have awesome hospitality!

Wow, worst service I have experienced. I guess the dead bird at the front door should have deterred…read moreme from going inside but it only got worse. Young man was not interested in our business. Literally his attitude was this is all we got take it or leave it! Guy never looked up accounts, just keep leaning back in his chair like he was at the park! Didn't catch his name and was really interested, terrible customer service. I'm going to switch my service just because of his attitude. Never visiting this AT&T store again, service wasn't much better on the other side of the bridge so new location same terrible attitudes.

Product is so-so. Channel guide works intermittently. In-store service is good. Customer site…read moreservice is abhorrent. Their technician was the only contractor to enter our new home without either removing or covering their shoes - in January, with slushy, muddy approaches. He also left all his wire trimming detritus on the floor, wherever it landed. Here's what our yard looks like more than 18 months after installation. I guess the customer is supposed to bury their excess cable? They have no plans to return. Our entire development looks like this.

I know Charter's reputation. We deal with them in SC as well and have had some issues, but they are…read morealways eventually resolved. My parents had only had Charter for a short time before my dad passed away. When my mom and I went to the local office to change service into her name, Terri helped us quickly and treated us with such kindness and respect. The same day, after business hours, my mom's phone service curiously went out. After speaking with two different "customer service representatives" at the national call line, nothing was resolved and it was recommended that we exchange our modem at the local office. A service call was also made for THREE DAYS LATER. As I was leaving for SC the following day, this was not an option. I wasn't going to leave my recently widowed mother without phone service. So, the following morning I showed up at the local office with modem in hand, and luckily had Terri helping me once again. I was first told that the call center was wrong, and I could not exchange a telephone modem. This has to be done by a technician. She immediately put the wheels in motion to have my mother's phone service repaired that day and assured me a technician would be at the house between 1-3:00. At 2:55, a friendly technician showed up and within 10 minutes, service was restored. As it turns out, the problem was an error made by a previous technician and it was just a fluke that the service went out when it did. It was also something the national CSRs should have been able to help us with over the phone but they were/are obviously inadequately trained, which is distressing. So, the five stars are not so much for Charter as a whole but to the local office in Stockbridge. We are thankful the issue occurred while we were in town so we could help my mom with the resolution. We also thank Terri and recommend a raise for this very kind and compassionate employee who knows how to get the job done.

A plus contractor, on time, fair and quality of work was excellent. Absolutely recommend this…read morecompany.

We bought an older house which naturally did not have existing runs for ethernet and we hired Pro…read moreTech to bring our house into the modern era with 20 runs including 6 runs for exterior security cameras. Marcus and his team did a PHENOMENAL job with our install and I could not be more pleased. Being an older house, the job was not easy, but they were professional and knocked it out! I will be recommending Marcus to anyone and everyone I know that needs any low voltage, wiring, etc. work done! 10/10 on everything from service to quality to value!

They have a monopoly, and the city should either have some oversight or allow other cable companies…read moreto compete. A technician came over because of a downed cable going to my neighbor. The technician ran a wire from the pole across the street to the roof of my house, underneath shingles then into nearby brush, wrapped around a tree then to the neighbor's house. He completely bypassed the pole in back of my house. A second tech who was called said after conferring with his boss that I needed to ask my neighbor for her permission to allow Spectrum to take the cable from my house. I am considering legal action because this is beyond stupid. The city's response is "There's nothing we can do.

Well the internet went out 3am Thursday 8/1 morning. Had to use AT&T to get a whole of them. They…read moredead it would be Sunday before they could get to me I said that was unacceptable and to talk to a supervisor. So they said between 3-4 PM. Ok. 2 Spectrum Vans showed up found the problem and called 3rd Spectrum Van the FIBER TECHNICIAN. Oh it will be fixed 30 minutes and the internet will come on they said and they all left. Then they sent me a text that it will be 48 HOURS before the problem will be fixed. They thought by leaving and sending me a text I would be good with that. IT IS STILL UNACCEPTABLE I hate it will people lie to your face then send you a text thing they are getting away with something Tight back to two days, THANKS

Let's talk about how long it's been since I went into a shop. I don't honk I've ever had to go. But…read morethis time we did. Box not working or something. Who knows. When I tell you I was dreading it. Haha. And I was so wrong. It's a great atmosphere. And everyone is so helpful. I got a discount on phone cases. They reviewed my bill and showed me how to lower it. Got the box I came in for. We felt valued as a customer. Stayed longer than expected. I even learned how to use the Xfinity app. Honestly I just want things to work the way they are suppose to. But it was great learning all my options and perks as a customer. We may very well just stop in to say hi.

Dwayne was attentive, professional, and guided me through the process of purchasing a new phone…read morequickly! Note: There was an immense amount of smoke filtering over from the Rreal Tacos restaurant. Definitely unsafe and needs to be addressed especially for a safer work environment.

I'm giving two stars because the service was fine while I had it, but ending service had major…read moreproblems. Here's what happened. The first representative I spoke with verified my account and forwarded me to someone who could end the service. This second representative picked up, said hello, and disconnected the call when she heard I wanted to end service. I called back. A third representative verified my account and forwarded me to a fourth representative who picked up, said he was in Nashville, and disconnected as soon as I said I wanted to end service. I called back, and spoke to a fifth representative who resolved the problem quickly and politely.

Internet air is dogshit. That's pretty much it. Gateway goes out 10-15 times a day I'm not even…read morejoking. Save yourself time money and energy and go with anyone else besides spectrum because they are also greedy dipshits.

Wow wow wow! Probably the best customer service I have ever…read moreencountered. Milt told me right from the beginning that his service was not the cheapest I could find for what I was looking for. He then proceeded to give me a lot of advice on what I needed to look for and how NOT the be taken advantage of when dealing with other internet providers. Thank you so much!!

Highly recommend Atlantic Nexus!!! If you're looking for an internet service provider where you…read moreget amazing customer service, then you've found them. I've been on the phone with Milt, the owner, and Liz...at 10pm because they were trying to help me troubleshoot a WiFi issue with my router. Milt could have waited until the next day to call me back but wanted to ensure I was up and running. He'll tell you what you need, why, and make sure you don't pay too much. Give them a call...you'll be really glad you did.