I purchased two C to C phone cables from this business four days ago. I ended up not needing them…read moreand came back two days later with my receipt to return them. The packaging (such that it was) had not been disturbed and they were in the exact selling condition they had been when sold to me. The clerk (I believe he is the owner), told me he "never accepts returns," but grudgingly eventually said he would refund me 75% of the charge, keeping 25% for a restocking fee. I asked where that information would have been given upon purchase. My paper receipt had nothing about it and there was no sign on the wall. He produced a separate paper listing the restocking fee, which had not been shared with me when I purchased the items. He explained tersely that he is a small business and reiterated that he never accepts returns and I should be grateful he was making an exception. So -- be warned -- if you purchase supplies from this business, be aware that he "never accepts returns" and that if he decides to make an exception, he'll retain 25% of the payment. I don't fault his policy, but his failure to be up front about it at time of purchase is poor business practice. https://quickbooks.intuit.com/ca/resources/running-a-business/writing-store-return-policy/

These folks are the real deal! Knowledgeable, friendly, kind. They have serviced my iPhone and my…read moreiPad fast and at a reasonable price. Lucky to have them nearby.

Justice helped me with my iPhone screen repair which only took about 45 minutes. I would highly…read morerecommend this location for your needs :)

Took my laptop in because it was having keyboard issues and an audio problem. They said that if the…read more$40 dollar clean doesn't fix the issue, then they won't charge for it. After finding out I needed to buy a new part and cleaning it didn't fix the keyboard issue, I decided I would just pick it up. Assuming they in fact cleaned it, I was disappointed to find all the same smudges and particles as before. Luckily they stuck to their word of not charging for the cleaning but also, they didn't clean. Not sure if they either lied or were planning on cleaning only if I bought that extra piece. Staff were friendly and professional though.

Kudos to Niko at this location!…read more I've been to two other T-Mobile locations in the past, which either had piss poor service (Buckhead) or didn't solve my issue and tried hard to push the credit card (Reynoldstown). Thankfully the third time was the charm! I needed to add a new phone line and home internet service, which I was bit nervous about since I've never dealt with T-Mobile for internet. I was even prepared to stick with Xfinity, if necessary. I arrived to this location which was at capacity but somehow only had to wait for about 5 minutes for assistance. Niko was kind, extremely knowledgeable and took care of everything in under 30 minutes. I had a million questions and he was an expert on it all. The kicker is that a person with me had chronic pain issues, so speed, efficiency and kindness was crucial that day. Anyhow, got home and plugged in the modem, which worked instantly just as advised. I also witnessed Niko jumping in to help a coworker in need. Definitely an amazing employee all around and I must give this experience a deserved 5 stars.

Located @ 1486 Scott Blvd Decatur, Georgia…read more I was welcomed by in the Agent upon entry into the store. However, he was the only Agent onsite and several customers had to wait to be served. Once I was finally serviced, all my questions were answered and I was assisted with T-Mobile accessories. Other than the long wait, I didn't have any additional complaints.

We went into the AT&T store to inquire about possibly changing our internet. Ari was the AT&T…read morerepresentative that helped us. After we changed out internet, he offered us an expired promotion to switch our mobile service. We paid off an iPhone with Xfinity of $691.67. He promised us the promotion of up to $800 if we paid off our device with another carrier and switched to AT&T. When we submitted all the required documents for the rewards VISA, it was denied because the promotion was over. We were lied to so he could get the commission on moving two mobile lines from Xfinity to AT&T. We have spent two weeks being tossed around like a hot potato from customer care, the rewards center, and even a in store manager. Everyone we encountered has lied to us. We spent $691.67 to pay off a promotion with Xfinity because of sales representative greed. BEWARE. Get everything in writing with both the employees signature and a manager signature. We got F**KED. No one at AT&T will honor what we were lied to in store.

DO NOT GET AT&T internet service!!! They will lock you into contracts without having you sign…read moreanything or agree to it!! Then they will charge you for trying to cancel your service with them despite waiting 12 months!! WORST CUSTOMER SERVICE EVER!!!!!!! I called to talk to the manager! Everyone will tell you that they do not have the power to get rid of charges that THEY PUT ON YOUR ACCOUNT!!!!

Tried to contact my local store for help so I could speak to a human and no one picks up the phone:…read moreVerizon has nonexistent customer service. I have called multiple phone numbers and although I have been calling between the hours of 10am-11am Eastern time (it's Wednesday), your system is telling me I'm calling outside of business hours. Situation: added travel pass to my husband's phone, funds are gone in one day although I added enough to cover $12/day for a week - and yes we set it up correctly. I even called the international travel line which looped me back to an automated, unhelpful system, which told me to go back online and use the equally worthless chatbot. Unacceptable. I will be cancelling my service for my entire family. Your business is unreliable with 0 customer service and leaves travelers 'stranded'. This is not the first time this has happened. So lesson learned.

I was so relieved and pleased with the very helpful service by James at the Verizon store on…read moreBlackmon Drive in Decatur, GA.

There are nice fast and friendly . I'll give updates later but my phone works better than ever !!!read more

From the owner: Mobile Phone Repair Shop Battery replacement…read moreButton repair Camera repair Charge port repair Microphone/speaker repair Power button repair Screen repair/replacement Iphone Samsung Lg Software problems Water damage repair Back glass repair iPad Screen Repair iPad Battery Repair Iphone disabled Android phone Screen Replacement

Curious to know which location does Verizon use because the young lady had to use my personal Wi-Fi…read moreand was all on my garage and not in her truck, something was sketchy about the whole appointment today she came out early Something just wasn't right

My grandson's iPad was completely fixed with new screen. It looks brand new. Took about a week to…read moreget it back but was worth the wait.

So, I walked in at 650 and closing time was 7pm. They were ready to leave. I just needed a SIM…read morecard and a plan. I walked out with a new phone which cost me less. They were very nice and accommodating and still walked out the door at 7pm

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.