I had a great experience at the store with Damon. He was incredibly helpful! I was in the process…read moreof moving a few weeks ago, and he did an excellent job updating my account, and assisting me with the mobile app when I was having trouble logging in. Overall, it was outstanding service!

streaming services are terrible. I am not able to access streaming through the xfinity app.read more

Wow wow wow! Probably the best customer service I have ever…read moreencountered. Milt told me right from the beginning that his service was not the cheapest I could find for what I was looking for. He then proceeded to give me a lot of advice on what I needed to look for and how NOT the be taken advantage of when dealing with other internet providers. Thank you so much!!

Highly recommend Atlantic Nexus!!! If you're looking for an internet service provider where you…read moreget amazing customer service, then you've found them. I've been on the phone with Milt, the owner, and Liz...at 10pm because they were trying to help me troubleshoot a WiFi issue with my router. Milt could have waited until the next day to call me back but wanted to ensure I was up and running. He'll tell you what you need, why, and make sure you don't pay too much. Give them a call...you'll be really glad you did.

I really liked the idea of a challenger to keep Comcast on their toes. I also liked the idea of a…read morehome+mobile internet plan. I'm sorry to say that this one falls short. Their "free" trial was not worth the time, money, or energy I spent. The biggest cons were: - lack of coverage - slow/inconsistent speed - a sneaky 2 year contract with a hefty cancellation penalty I was curious about Clear, and chatted online with one of their representatives. I was really hoping for an ISP that would provide data access to a smartphone so that I could cancel my data plan. Even though they didn't have that, the guy offered me a "free" 2 week trial period. Months later, I have come to realize that it was not so free as they led me to believe. Their idea of free is allowing me to "break" the implicit 2 year contract without having to pay hundreds of dollars in penalties. I still paid for usage and lease fees for the mobile modem. They did however refund the money I paid to purchase the home modem ($86 out of the $120 I paid, so not bad), but not automatically. I had to call 2 weeks after I canceled and mailed them back their equipment to remind them that they still hadn't refunded my money. I have no doubt that if I had not called, they would have happily ignored the situation. After trying out this service for a while, I decided to cancel because I couldn't get more than 1Mbps and because the signal would sometimes drop completely, giving brief outages. (I should note that one of my friends has no problems with speed or connection with Clear, it depends a lot on your location.) I called to cancel 13 days after receiving the gear they sent me. The representative told me that I was too late because the trial period started when I first spoke with a representative 16 days earlier. I told her that was completely ridiculous. After all, it's not much of a trial period if the gear isn't there to try! She was trying to tell me I'd have to pay hundreds of dollars in termination fees. I strongly disputed that, and she backed down and offered to extend the trial period after offering tech support to help me. After an hour of diagnosing with me, they sent me another modem and extended my trial period for a week. This modem fared no better than the first, so I called to cancel again. They did all they could to try to convince me to stay, but I told them I was determined to leave. They said they could fix the problem, they just needed a few days. I told them that unless they could fix the problem in the next 10 minutes, that I wasn't interested. They sent me to a tech support guy who told me that the first tech support guy wasn't supposed to send me a new modem and offered a different approach. He had me restart my computer and clear my cookies and cache (logging me out of all websites, etc.) neither of which did any good. Then he sent a reset code. To my surprise, my speed shot up to 8Mbps!!!!!! I was happy, but skeptical. He was about to sign off and hang up the phone, when I asked him to extend the trial period another week. After all, if I have to clear my cache each time to get decent speed, it's not worth much, and I needed to know this wasn't a temporary fix. Don't worry, he said, the cache-clearing didn't have anything to do with the fix. (How reassuring.) Anyway, he extended my trial period a second week. All of this in only 90 minutes. Sure enough, the service quickly downgraded itself to lousy the next day. I called to cancel one final time, and broke through their wall of persistent protestations. After an hour of them trying to convince me to stay, I finally was able to cancel my service. Of course, they didn't send the refund until I asked them to, but now that this is all behind me, I can breathe a sigh of relief.

I tried to give this bad company 0 stars so it could get the proper review it deserves…read more Unfortunately, Yelp is too nice.

Went in there with a problem and came out satisfied with the problem fixed, Corbin Daniels was…read moreprofessional and made sure my experience was smooth and efficient.

Super nice crew! No waiting time. Larry was awesome and took care of our problem quickly and…read moreefficiently!

Courtney knocked it out of the park on this Starlink installation. He showed up in the time window,…read morelistened to what I wanted done, and nailed the installation with practiced speed and proficiency. Having gone to another installer who had a lower price and was disappointed, Courtney pulled it all together in perfect fashion, and made it work. use this company and you won't be disappointed.

On time (actually early) installation. Over and ABOVE service. Excellent explanation and review of…read moreDish features. Can't say enough good things about the experience.

Went on a Sunday to switch over 4 phones. Iyana was amazing! It was not an easy switch because of…read moreour old carrier & she had patience, great customer service & got us all settled.

Contacted the store to confirm they could help me with a simple issue. I arrived at the location 20…read moreminutes after speaking on the phone to a representative at this location. Lights are on inside, but the doors are locked and no one is inside. They are also not answering the phone now. Two different signs on the door for open hours. One says M-S 11am-7pm and another says 10am-8pm. So which is it? Also, it's not like it's lunch time and there is sign saying be back in 5 minutes or anything. Seems like a district manager needs to come here and get his people in line.

I arrived at this store with my gf and waited patiently for our turn around 45 minutes. We have…read moregotten a lot of stares from the workers but they did not come up to ask if we needed assistance (why else would we be here). One co workers friend came in and got helped right away while we were here 30 minutes prior. This store employees do have an IQ of 12. I don't know who hires these employees but my baby brother could work here and possibly be better than any employee here. This is a very sad place with very minimal help. I don't understand how we could be invisible, we are very tall individuals. They might as well hire me as a worker and I would turn this place around.

So if there were awards for worst AT&T store, this one would win. I'm not sure what type of people…read morethey are hiring these days or how poor their customer service training is, but this place was awful. They spent more time in the back watching their own phones and pretending they were trying to solve an issue for over 46mins, which is bordering on insanity. The two workers that were in today probably had a combined IQ of 12 and the warmth and friendliness of a rabid dog. Stay away. These people shouldn't be in charge of clothing themselves let alone your phone purchase agreement.