***creekside started good april 2023. within 6 moths they turned into an abusive, violator of…read morerules/regs that protect care facility residents. *one admin person is verbally abusive nearly every day for over 26 months and he doesnt care. he now has a newer verbal abuse complaint in progress. *the facility nursing director has a history of verbal abuse, violates state admin rules, doesnt call 911 during on site crimes in progress, allows fire hazards to exist and be ignored. she also has an ongoing multi part complaint. *the admin person has been caught lying in writing, to at least one resident and caused that resident to suffer an over $500 personal loss and is an ongoing state complaint. *admin has lied to residents in order to trick them to change rooms so more beds could be added===more money is their goal. *i personally watched how they treated a memory loss resident like a mushroom. this facility is not listed for memory care. i saw the person try to escape 3 times and fell and hurt himself. it was another fill a bed for money deal. *if you know the federal regs better than they do, as i do, it is threat to them and they will try to do anything to get even.

Excellent physical therapists, they treat the whole body not just the injured part. Strengthen the…read morewhole body so you have a better chance of avoiding future injury

I have been going to PT, and massage through this clinic on, and off for probably almost a decade…read more I started when the clinic was at another location. I can tell you the quality of care you get from everyone you see is genuine, caring, and nothing short of amazing. They have helped get me healed through many car accident injuries, and also through some pain when I had fallen, and broke my tailbone a few years back. Right now I am receiving care from totaling my car into a deer back in June. I am still sore, and the therapists, and massages have really helped get me through. They also offer Pilates, and I think other therapies. I was supposed to do Pilates to help heal my injuries, but I ended up with Covid the end of August, and my schedule didn't mesh with who ever was supposed to do it. So bummer on that. Although years ago I have done some Pilate work through here, and I found it very helpful. They have great equipment for PT. The staff is very friendly, and they do their best to work with your schedule to get you in right away. The PT, and massage is also usually the same day. I highly recommend this place if you are looking for PT. You will get quality care. I have been to other places, and don't feel like I got what I needed from them.

I developed a little bit of tendinitis in my elbow and started coming here to get relief. Laura…read morethe Physical Therapist, is a really nice lady who is quite knowledgeable in what she does. She uses new techniques like Kinesio Tape. I'm not explaining what it is....Google it if your that curious ;) Heat wraps, Cold wraps, deep tissue massage, ultrasound therapy, they do all of the above. I even learned a few mechanical things about my body I never realized which will help me stay more physically healthy in the long run. I would for sure recommend checking this place out for any needed Physical Therapy.

I recently had total joint replacement surgery and among all the details, I forgot to arrange for…read morephysical therapy sessions afterward. That mistake is in me. At the time I needed therapy, many people were on vacation and couldn't schedule me until it would be too late. I called 6 or 7 offices on the list my doctor's office gave me and no one could help in the timeframe I needed it. After so many "no"s, I was relieved to finally get a "yes" from PT Solutions. It didn't occur to me to wonder why they were so available and everyone else was not. Firstly, let me say I have no issues at all with the office staff. They were friendly, polite and helpful and I hope they all find somewhere better to work. And everything that happened to me was witnessed by the staff, other clients, and my own adult son. My assigned therapist was brusque and impatient with me, even with asking simple questions. If I ever asked if a pain was normal, she'd interrupt with, "Well, there's gonna be pain," or "You knew there was gonna be pain." I'd never had physical therapy and didn't know what to expect, but my therapist seemed irritated if I asked too many questions so I tried to stay quiet. At one point in treatment, this therapist actually laughed at me for crying during an extremely painful exercise. She'd routinely snap at me if I asked if I should continue doing something. There's much more than that, but I don't want to go on and on. This therapist even admitted she'd never wanted to work with people and had wanted to be a veterinarian instead. I wish she had. The final straw was when I came in and she was in a really foul mood, more so than normal. I'd been there two days earlier and gotten praise for my progress, but that day she was angry. Apparently, there was one particular muscle I'd been exercising incorrectly, so we worked on it and worked on it until I was sore, but I just couldn't figure out how to get this one muscle to respond. I honestly tried my best. The therapist blew up at me in front of my son and everyone else in the place. (I know the staff also heard it and at least one other client.) She yelled at me, berated me for not meeting a goal I didn't know I'd had as if I did it intentionally just to p*ss her off, and ended by saying, and I quote," Well, you're not a TOTAL loser, you're at a one out of five!"(On the scale.) Yes. She said I wasn't a *total loser*. I left and immediately called my health plan to see if I'd be in trouble if I never went back. And you know what they said? **PHYSICAL THERAPY IS VOLUNTARY.** My insurance paid for it and I paid the co-pay, only to be hurt, laughed at, embarrassed, insulted, and berated. So. If you have upcoming surgery that recommends physical therapy, please don't make the same mistake I did. Go to the places well ahead of time, interview the people you'll be working with, ask what you can expect, and watch how they treat their clients before choosing one you feel comfortable with. If you see any red flags, walk away and call the next one. Life is too short to pay to be abused. One final note: my assigned therapist is the owner of the business.

I had two hip replacements in less than a year. The first hip dislocated six weeks after the…read moresurgery. As I was recovering from the dislocation, I fell and injured my shoulder, which resulted in rotator cuff surgery. Following each of the first two surgeries, (hip and shoulder) I received physical therapy on a weekly basis, but because of restrictions imposed by insurance companies and practices of the clinic, the therapists were able to either treat either my hip or my shoulder, not both at the same time. At the end of my allotted visits, neither joint was functioning properly and the second hip was deteriorating rapidly. After the second hip surgery, I began working with Devin. She took a holistic approach to my case, working not only on recovery of all three joints but also addressing the anxiety and trauma that the dislocation and frequent emergency room visits had caused. Our appointments were in my home, where she could show me where and how to practice each exercise. Eventually, we met at a therapy pool and a fitness center and walked around the neighborhood as she gave me tips on overall strengthening and improving my gait. I am currently working toward a hike to the bottom of the Grand Canyon and back, and I firmly believe I owe my recovery, physical and emotional, to Devin.

Devin has the passion and unique ability to help others realize their ability to live without pain!…read more As a former collegiate athlete, I went from taking several narcotic prescriptions and foam roller routines just to be able to function on a daily basis, to thriving without any prescriptions or constant need to massage sore spots. I had been living with persistent hip pain and had no idea it was related to my pelvic floor until I saw Devin. The Visceral Manipulation she has done has helped me to breathe easier - I have more space to take full inhalations and can exhale further than I ever realized. Initially, I saw Devin about 6-8 times in clinic as a physical therapist. By then, I had graduated to her strength training program and now I swing kettlebells with her twice per week and see her in clinic about twice per year for regular tune ups! Words to not begin to express the gratitude I have for having the opportunity to have Devin be a part of my life!

I really appreciate these folks. They take care of my spouse and I, and our kids, with caring and…read moreprofessionalism. they do focused appointments with hands-on therapy and have many options to get you feeling better. They are very skilled in assessment of chronic or acute injury, thoughtful treatment plans, and referrals as needed. I have never had a bad review after recommending them to someone personally. The front office staff is great, they have a tough job and we appreciate how steady and consistent they are even when faced with a grumpy customer.

First visit at the office great interaction with the front desk Brisa and was helped by Luke…read more Covered the exercises I should need to do to help strengthen my ankle back up. Over all very smooth and easy session.

This place is amazing. I've been seeing Chelsea Mills for about 2 months now and she is seriously…read morethe best PT I have found in Eugene. I had a challenging back injury (herniated discs and severe nerve tension) and had jumped from PT to PT over the course of 5 months, with no relief and no advancement in my healing process. Chelsea has made me feel confident, strong, and I've healed so much faster than I had been. Not only am I walking again, I'm lifting weights, working out on the elliptical and hopefully soon will be conquering hiking and hills. Obviously, you get as much out of PT as you put into it, but without Chelsea's expert guidance I would not be where I am today. In addition, Endurance PT came highly recommended to me by my gynecologist...and I'm not sure there are any other doctors who know the female body better than your gyno.

If I had been seen by Megan, which was my intent in coming to Endurance, I might be providing a…read moregood rating. Unfortunately Megan is transitioning out of physical therapy and I was seen by Amber instead. Amber is overconfident and has an attitude. She touches your body with a towel in her hand while wearing gloves which is awkward. I was then charged for a no show because I showed up 12 minutes late for my appointment due to an accident that required me to reroute. I asked to have my appointments with Amber cancelled and to be seen by another therapist and was told I would be called by Megan. That did not happen and my appointments were not cancelled. I then asked for my records to be mailed to me. They were not and I had to call again and ask for them to be mailed to me. I finally received them and they included inappropriate comments making attacks against me personally from one of the staff members who had talked over me and was rude during my interactions with her. I then went to another physical therapist only to discover I had been misdiagnosed with having one leg longer than the other which I had gone to my orthotics specialist for a heel lift to fix which only created problems. I actually just have a minor hip misalignment. These people are rude, inflexible, intolerant, and do not know what they are doing.

I was not impressed with Benchmark. The first 10-20 minutes I road a bicycle until the therapist…read morewas ready for me and done with another client. The rest of the time I was doing heavy exercises that I didn't see helped at all. I went in for my back. They did not give me exercises to do at home . I felt the exercises were making my back worse. The thing I didn't like the most was how much the therapists talked to each other. They were constantly talking about biking, their weekend and when they were getting ready for the next weekend. He gave me an exercise to do then walked away to talk to another therapist or to another client. I felt like I was imposing on them. I will never go to Benchmark again.

Benchmark Therapy on Coburg Road is seriously the best. The people here are awesome, super…read morefriendly, welcoming, and they really make an effort to help you feel comfortable the whole time. You can tell they actually care, which makes a huge difference. I was comfortable as soon as I walked in the door. Also, the playlist was on point. I came in for therapy, but it felt like I was getting a flashback to my high school days. Definitely recommend this place if you want great care with great people.

These folks ate terrific! Professional, friendly, and very knowledgeable! Highly recommended!!read more

Would not recommend if you have a spine injury of any sort. They spent months focusing on "spine…read moreflection" and mobility (I have a slipped disk). I wasn't getting any better and when I told my doctor what they were having me do, she looked horrified. She immediately recommended I stop seeing them and go somewhere else. The care they were giving me was unhelpful at best and harmful at worst. Staff was nice but again that doesn't mean much when the care is how it is.

Any other physical therapy shop will do a better job than Benchmark. Do not waste your time or…read moremoney on this company. Go elsewhere. Concerns: 1). There was no patient privacy during my initial evaluation, which likely goes against privacy laws. It was done in an open room with other patients within easy hearing distance. 2). The evaluation had rather lame aspects -- e.g., she rubbed either the tip of a paperclip or a piece of tissue on a body part I couldn't see then asked me which was soft or sharp. Duh. 3). When she finally went over exercises with me, she showed me a quick video of them but never asked me to do them in front of her to ensure I was doing them correctly. 3). They schedule appointments without your permission, a great way to get no-show fees. I stood right in front of the receptionist to schedule all my future appointments, which were weeks away (a caring PT would have scheduled subsequent visits the same time they scheduled my initial eval, don't you think?). I got a text a few hours later saying I had an appointment the next day, which I never agreed to. I called to straighten this out only to find they'd also scheduled me for two more appointments I hadn't agreed to -- yet more no-show fees. 4). The website is a joke -- I had to call twice to get the proper log-in info ("Benchmark Physical Therapy" doesn't work) so I could get a copy of my initial evaluation, which they would not provide me with at that first appointment. The only reason I called to get that log-in info was so I could print out the evaluation then cancel all my future appointments.